Hoian Central Hotel is a wonderful hotel! The staff is very friendly and will do everything they can to make you happy. The rooms are spacious and the beds sleep wonderfully! The location is perfect, you can walk straight to the old town. In the garden of the hotel there is a lovely swimming pool where you can escape the hustle and bustle of the city and cool off in the wonderful water. There are more than enough nice restaurants in the area. In other words: a very good choice to stay during a trip to Hoian!

Located in the Old Town, rooms were spacious, clean and comfortable. Bathroom was amazing. Staff went above and beyond to make sure we did not need for anything. They gave a great overview of the Old Town at check in providing us with a map showing various places of interest, tailors and restaurants. Very helpful with booking tours. Lovely courtyard buffet breakfast and the pool was inviting.

Nothing

Absolutely fabulous hotel in the heart of Hoi An! We absolutely loved our stay at the Hoian Central Hotel. The room was spacious, with an exceptionally comfortable bed and pillows. The service was outstanding—clean towels provided daily, and we were even treated to fresh fruit and watermelon juice by the pool. The staff were all incredibly friendly and helpful, offering great tips on places to visit. The location is perfect. It’s wonderful to experience the hustle and bustle of the old town, then retreat to the peaceful oasis of the hotel, just a short stroll or bike ride away. The complimentary bicycles, which are in excellent condition, were a fantastic bonus. We stayed for five days, thoroughly exploring the old town. The longer we stayed, the more we fell in love with Hoi An. Beyond the old town, we ventured out to the surrounding areas by motorbike and particularly enjoyed visiting Cam Kim. We highly recommend the show at the Lune Theatre and a visit to the Heritage Museum—it’s an unforgettable experience!

The hotel is on a quiet part of town. It isn't in the center of the bar area but it's very walkable to just about anything that you might want to do. The breakfast food was very good and we were really happy with the atmosphere at the breakfast buffet. We arrived quite late and check-in was no problem. The room we got had a balcony that overlooked the garden, the pool and the surrounding rooftops. The shower was nice with good water pressure, space and hot water.

We had no issues with the hotel. I will note that the hotel uses keys for the room door lock rather than key cards so we only had one. We didn't ask if we could get a 2nd key and it wasn't necessary but if you are planning to go out and go separate directions you may want to consider leaving your key at the desk. We were in HoiAn when the river flooded. Some hotels in the area of the Bars would have required literately wading thru water to get to the entrance. This was absolutely not an issue at this property as the streets near the hotel remained dry during our stay..

Wonderful hotel within walking distance of old town. Building is charming and well maintained. Rooms are very spacious with comfortable beds. We stayed as three adults and two children. Pool is beautiful and surrounded by lush flowers. Breakfast is delicious and changes a bit each day. They will make eggs to order. The staff are incredibly friendly and helpful. Arranged a car transport for us to and from Da Nang airport. Laundry services are also available and the clothes come back folded and bag wrapped, very convenient. Our flight was delayed by three hours and they were able to change our transportation accommodations. They let us stay by the pool for the afternoon and gave us fruit and drinks even though we had checked out. The manager also gave my children a box of coconut crackers to take home. We had an excellent experience and would absolutely stay again. Highly recommended

Everything was great. No complaints.

We were travelling from north to south of Vietnam and decided to take a longer break in Hoi An and relax. We couldnt have picked anywhere better than Hoian Central Hotel and even ended up extending our stay from 6 to 8 nights here. All of the staff were fantastic. Friendly, attentive and went out of their way to make sure our stay in the hotel (and in Hoi An town itself) were special. Our room was lovely (108) and located at the back of the hotel on the ground floor so we also had a private balcony and seating area looking into the little back garden. The bed was comfortable and the hotel is in a quiet location just on the edge of the main old town so we slept well. Breakfast was good and the staff made suggestions for alternative local dishes we might like to try given we were staying so long and they did not want us to get bored. The free bicycles were a great way to get around both the town and further afield (for example, visiting the ceramic village or Hidden Beach near An Bang beach). The pool was nice and had a small number of sun loungers and seemed popular with other guests (although we didn't make use of it, preferring to swim in the sea). There was even a beverage fridge by the pool so you could help yourself to refreshments and simply put the required amount in the piggy bank! Highly recommend Hoian Central for your stay in Hoi An.

All staff were great - always friendly and welcoming. Property is in a great location, an easy walk to the Ancient Town and river. Good selection of food at breakfast - and a great coffee shop across the road, as well as a bakery a few doors down.

If you would like to sleep in, I would suggest requesting a room at the rear of the property. I enjoyed my balcony room over the front entrance, but there was a lot of noise from the road. Also, as it was above the hotel entry - noise from people coming and going, standing out front chatting. Also, people would stand on the shared balcony next to my room (only separated by plants - and could see into my room), and smoke and talk loudly. Perhaps a 'no smoking' sign would be a good idea.

Absolutely great hotel! Amazing location and the staff were so helpful and accomodating (especially Rosie!). Location wise was super close to all the attractions but quiet and not near the party scene (although was walking distance if that is what you want). Everything was very clean and the staff helped you book anything you wanted and could recommend specific restaurants based on what you wanted to eat. The room was great and spacious and amenities were fantastic as well. The breakfast was great with both western and Vietnamese options. They let you rent push bikes for free and take the pool towels with you to the beach for the day. Overall, if we ever visit Hoi An again, we will definitely be staying here.

The location is fantastic, situated conveniently close to the ancient town and bustling market, making it easy to explore the local culture and attractions. The rooms are of decent size, providing ample space to relax after a day of sightseeing. I found them to be comfortable and well-appointed, ensuring a pleasant stay. One of the highlights of my visit was the staff. They were incredibly friendly, knowledgeable, and always ready to assist with any inquiries or recommendations. Their warm hospitality truly enhanced my experience. Although I didn’t take advantage of the pool during my stay, I noticed it was a lovely amenity to have, especially on those hot days. It seemed like a great spot to unwind and cool.

One downside was the room's ambiance. It felt quite dark, and the restricted view was a bit disappointing. I would have appreciated more natural light and a better outlook to enhance the overall experience. While the location and quietness were appreciated, I think future guests would benefit from rooms that offer brighter environments and better views. Overall, it was a decent stay, but there’s room for improvement in the room selection.

Our stay at the Hoi An Central Hotel was absolutely incredible, and we couldn’t be happier with our experience. From the moment we arrived, the staff welcomed us with such warmth and genuine care that we immediately felt at home. Every single member of the team went above and beyond to make our stay special, whether it was offering fantastic recommendations for local dining and activities or ensuring we had everything we needed to feel comfortable. The level of attentiveness and professionalism truly made our trip unforgettable. The room was everything we could have hoped for—spacious, spotless, and beautifully designed with a perfect balance of modern comfort and local charm. The bed was one of the most comfortable we’ve ever slept in, with a plush mattress topper that made every night feel like sleeping on a cloud. The pillows were just as luxurious, offering a variety of options so we could find exactly what suited us best. After long days of exploring Hoi An’s vibrant streets, coming back to such a cozy and relaxing space was a highlight of our trip. The hotel’s location couldn’t have been better—just a short walk from the heart of Hoi An’s Old Town while still maintaining a peaceful and quiet atmosphere. We loved starting our mornings with the delicious breakfast buffet in the hotel’s charming garden setting before heading out to explore. The staff also helped us arrange bike rentals and transportation, making everything so easy and stress-free. If you’re looking for a hotel that combines exceptional service, unbeatable comfort, and an ideal location, Hoi An Central Hotel is the perfect choice. We can’t wait to come back!