This property was everything I wanted it to be and more. The greenery around the entire hotel was so relaxing and calming, especially in the pool area. The room was spacious, comfortable, always clean. The staff were all incredibly kind and welcoming. As we stayed at this hotel for 9 nights, some of the staff checked in on us regularly which was really lovely. Mickey specially was an enjoyable face to see around.

The only negative we can pick about this hotel is the breakfast service. Smaller variety of food compared to previous experiences, which isn’t the issue. Sometimes when we would come down (inconsistent of time) the food was not being replenished fast enough to allow visitors to have access to the full selection.

Excellent facilities, such as the bathroom and airco. Good breakfast. Overall nice atmosphere.

As other reviews mentioned, there is construction work going on next door. The noise in our room on the first morning was extreme as we were right next to a drilling section. The staff promptly gave us another room when we asked. But I wonder why they'd assign such a noisy room in the first place. The driver in our transfer from the station was unfriendly, did not greet us at all.

We had a great stay at this hotel. The room, balcony and bathroom were spacious, and very quiet at night. The pool was lovely. It’s just a 6-minute walk or a 4-minute bike ride to the Ancient Town. Serene spa with multiple treatment areas. Quick laundry service. We got a day pass to hang at the sister hotel at the beach and huge pool.

Beautiful facade and nice lobby, great location, close to the old town - safe to walk back at night. Professional and friendly staff. Room is very comfortable, nice layout, love the shower, love the balcony looking into greenery

The Vietnamese food in the buffet is not very good, but the Western food seems fine. However, can’t complain, it’s mot too bas and when the buffet is free

Really enjoyed my 2nd stay here. Great base to explore Hoi An. Staff are great and very helpful. Breakfasts were well provided for. Spa massage was excellent. I’d think twice if you were looking to spend all your time in the hotel as the pool area is enclosed by the hotel and sun is at a premium. Gym functional.

This was such a beautiful hotel (designed by VTN Architects) just outside the hustle and bustle of Hoi An. We (family of 4) stayed here for 4 nights and really enjoyed coming back to our rooms after the touristy pace of the town. The pool is fabulous, the breakfast yummy and varied and our larger room a delight. The staff were so friendly and helpful and also offered us a visit to their sister 'beach club' at the beach. I have included these photos below. We spent an afternoon there and it was lovely spending some time by the beach and in the beautiful pool. Just a 15 minute taxi ride away. We would come back in a heartbeat to Eco Silk. Amazing!

Nothing

the breakfast had interesting choices the bed was excellent super soft bedding and perfect firmness for me

the gym was not motivating. if they are going to make an effort they need to keep the door shut put towels in there and make it user friendly‼️

We booked a Family Room, which included 2 very large comfy beds, a seperate area with a couch, a huge private bathroom and a balcony. Plenty of space! Breakfast was really good with many options. Location was fantastic, very quiet street and only 5min walk to Hoi An Old Town. All staff were really friendly, helpful and very professional with attention to details.

Nothing to fault as such. Perhaps, the gym (fairly small) for those who still really want to exercise while on holidays despite the long sightseeing walks!

The staff were very kind and helpful and provided information about tours and tailors. At breakfast the staff were very attentive and made us noodle soup and eggs. The pool and central area are very beautiful and relaxing. It’s so close to the old town and is great value for money.

Some of the gym equipment didn’t work and there were no towels or things to clean with. However, when I let the staff know about the equipment they did try to immediately fix them.

The staff is quick to help with all their lovely recommendations about things to all around Hoi An and the hotel is only a short walk from the market.. close enough for comfort & far enough for some quiet. They also have cycles for guests to use and their laundry rates are fantastic!