The staff's service was absolutely perfect, even excessively polite. at every moment from arrival at the port to relaxation on the beach, exceptional courtesy and all assistance. Taking care of guest satisfaction. An ongoing random guest satisfaction ranking. Delicious meals with an incredibly large selection of dishes and delicacies. Large, spacious rooms (we chose the deluxe option specifically). Small number of people on the beach and swimming pools, even though the number of guests during meals indicated a large number of people.

As they say, if someone wants it, they will find a hole in the whole thing :) I have the same opinion and honestly, for a 5* resort and no matter how high the price per night stay is, I found several reasons why I think this resort should be rated 4* + In a facility ranked so high in the ranking, the shower drain grate should not be clogged, there was no shower gel (we had to ask for refill twice), the rain shower in the shower and the fridge were broken. although everything was quickly removed, such things should not happen at 5*.

You get a huge wow factor when you enter the huge and impressive entrance lobby. The hotel is absolutely massive, but there is so much space you never feel cramped or overwhelmed by the number of guests. The rooms felt luxurious and grand,and we had the most amazing ocean views across the huge pool area. The restaurant food could not be faulted in any way,with so many different fresh and delicious dishes to choose from.There is always an abundance of local tropical fruit and salad ( we are both vegan) and we couldn't fault the selection of plant-based dishes on offer. The staff are polite and courteous and couldn't do enough for us.We truly felt like valued guests.

The beach area was a bit scruffy with lots of rubbishon it,,and the few sunloungers on offer were completely dilapidated. One day during our stay the staff forgot to make our room up,but they soon came up and did it after we complained at reception. The patio doors to the balcony on our room didn't fit properly, meaning we could hear the wind whistling in all night.

The place was exceptional for tranquil stay at the beach during our stay in the end of January. Responsive and friendly staffs. We stayed in 3 bedroom condo with ocean view which was very accommodating for 5 adults and meet our expectation. We enjoyed our time at the main pool of the resort. Breakfast and dinner were good for a week of stay. Aromatherapy massage was good.

It might sound strange for people going to stay in the island but there was a bit of choice in the buffet menu for a person who does not eat seafood and fish. Not sure if its only during winter time but the fruits offered in the hotel were tasteless; like orange, dragon fruit, melon and even mangoes. Exception of passion fruits and watermelons.

The staff and services are great. We love everyone we met there, especially Chef Phuc, Ms Hanh and Ms Linh at the breakfast area. We also appreciate Mr Toan and Ms Hanh at the reception and boat gate area. They helped and supported us a lot during our stay and super friendly. Food is great and the room is spacious and very clean! We will come back and stay at Marriot Nha Trang next time. Thank you!

It would be better if the changing tables are added to the public toilets and YouTube should be added to the room service.

Excellent buffet with lots of variety (Vietnamese, Western, Korean). We were upgraded to a 3-bedroom villa with a private pool--huge bedrooms, massive dining and living room, 4 bathrooms, very luxurious. The property is expansive. You have to get a buggy to go just about anywhere. Kids enjoyed going to VinWonder Amusement Park. Staff were very polite and helpful.

We opted for full-board and had to get clarity with the manager as the staff were also unclear. So it means you can have buffet breakfast and dinner at Greens and Sands restaurants, and at the Windy restaurant (Turkish food), but only from a certain menu and only certain drinks (example, free flow beer is only certain local beers). Ask staff so you don't get any surprises. Although there was a cable car service (until 10 pm) and speedboat service (24-hr) to get you to downtown, it's a bit of a nuisance being on an island with limited eating and shopping choices. That's on us though as we chose to stay here knowing it's on an island. Surprisingly, the outdoor playground at the main building is small and kind of sad, considering that this is a pretty opulent 5-star hotel.

I stayed here during 2 nights. It was fantastic and much better than I expected. Everything was good, so I tried to get the spa services. Spa services were also much more special than spa services in the town. You can enjoy the beef and seafood BBQ at breakfast. I didn't swim again at the beach in the town after swimming at the beach in this beautiful island.

The island is far from the town. But the free round trip by boat was supplied by the resort. It was amazing.

I loved most things about the hotel: great location for a beach holiday, you feel like you are somewhere in the jungles but with the infrastructure and amenities of a city. Breakfast selection was the most diverse and tasty I ever encountered at a hotel. The hotel itself was clean, rooms convenient. We chose a garden view and it was a great call since the sun was already gone by noon and we could enjoy a shadow during our lunch nap. The pool is huge.

1. The beach was closed for renovation and no one warned about this prior to arrival, we found out only when we got there. It will be closed until April 5. Although they provide buggy service anywhere on the island it was a pity we couldn't just walk outside for the beach experience. 2. Also some of the staff seem to not understand what you are saying and give answers contradicting each other. 3. I tried room service food and it was awful. I ordered cream soup and it was basically chicken broth with gelatin.

The rooms were comfortable and very clean, however the selling point for us was the view and the accessibility of the accommodation! We definitely enjoyed the view from our room of the resort and we found that the buggy service to and from the hotel was very convenient and fast! The staff were friendly and accommodating. The staff who helped us check in was absolutely knowledgeable and informative, she did not hesitate to re-explain and help us with our questions! She made the whole process extremely smooth and went above and beyond to help us!! It was definitely a treat to stay at the resort after a day of exploring vinpearl and vinwonders! As the resort is on Vinpearl, we were able to explore vin harbour at night where stalls and shops were still open! Definitely a treat to stay at. Breakfast was also incredible with a great variety!! We'd definitely book this accommodation again!!

Nothing, the stay was incredible

Friendly and helpful staff. Full time nurse working in the clinic which was very helpful. Breakfast and dinner was absolutely fantastic. Rooms are clean and fresh and regular buggies taking to and from VINWonders is brilliant. The outdoor pool and bar is a treat and a massive pool it is and very clean to swim in.

Exceptional property - friendly staff & always helpful. Very Comfortable stay in a 3 bedroom villa. Management are fair. Would definitely recommend to family and friends if you want a holiday where you never have to leave the resort.

More of a question of what should be advertised before booking on how the resort operates (booking.com in question here) Note - Under no circumstances, can you bring any outside food or beverage onto the property. Expect to sign an agreement during check-in & If you do bring items in you maybe forced to pay 1.75 million VND per offence. I must say this is the first time in all my travels around the world that this has been the case upon entry. On a good note - If you are after a 5 star plus holiday and are happy to pay the highly inflated resort prices then this is the property for you. Enjoy!