Very nice staff and a peaceful lovely place to chill out and relax. Our pool with the villa was superb as was the view of the beach. Very comfortable bed. We enjoyed the food the chef cooked very much

We booked the premium villa with pool and arrived to a roof leaking in several places and what seemed like black mold in those leaking areas. Only the shower had hotwater. I understand it has been very very wet leading up to our stay but there was no mention or apology for the condition of room or discount offered. They seemed to hope we would ignore it. Regardless of this we still enjoyed our stay and if they sort the leaks out it would be perfect.

We stayed in waterfront bungalows which were lovely, great view and location. That said, the place itself was lovely. We made use of balcony and hammock in evenings. Lovely views of lagoon and beach. Very quiet location, you practically have beach, kayakers, paddling board and swimming pool to yourselves. Only a few guests stay at resort in the day- very chilled.

If you’re arriving late, stop and get food/drinks, the restaurant/bar closes for food at 9pm and there are no snacks or mini bar to keep you going. There is a little shop a very dark walk away (10mins) you’ll need a torch, or a large supermarket in the village (a 10 min drive/grab away). If you are fusy about hotel rooms, then the room is in need of some updates- our sink was hanging on a large nail gradually coming away from wall. However, we were at the end of our Vietnam travelling when we stayed here and we had definitely seen worse and the peace and tranquility of our stay overruled the DIY details. Restaurant food is good but pricey for Vietnam.

Bungalow was spacious, with rustic style furniture and decor. The breakfast had good variety, with some western options as well as every day changing vietnamese foods. Staff was very friendly and helpful with good english skills (mostly). The beach was lovely, clean and spaciuos. The pool was also clean. Only they could have more sunbeds. It is very quiet and peaceful place, with only some sounds from the nature during the night (plus some dogs barking and roosters making conversation at 4 am at the distance)..

The room had some mosquitos but the bed had luckily a mosquito net. The fridge was very loud so had to turn it off during the night. And it also turns off when you leave the bungalow which is a bit strange. The room did not have any hand towels which was even stranger for a 4 star hotel.. Our room had a bathtub with a shower but there was no hook on the wall to put the shower head which was a bit uncomfortable. The hotel is already 14 years old so some wear and tear begins to show everywhere. And lastly the location is in the middle of nowhere so a motorbike is a must to be able to go and do shopping or go elsewhere to eat. They can arrange this at the reception.

Chez Carole offers luxury at a fair price and is a great value for the money; I booked for three nights and stayed for nine; that alone speaks for itself. Outstanding staff, exceptional breakfast, beautiful beach, nice pool, cozy bungalows, comfy beds, and pillows I would have kept if I could. The restaurant is top notch, but the village is just a short walk down the beach - consult whichever map app you use - where you’ll find loads of great places to eat as well. I’ve been staying in Phu Qouc for a month and have stayed at manny places. This is one I’d come back to.

This isn’t a negative, because it’s a part of life in Vietnam: invest in some mosquito repellant coils. You’ll need them no matter where you stay, especially in the rainy season.

Amazing location, relatively isolated providing great peace and quiet. However, neighbouring hotels and beachside kiosks provided the opportunity to enjoy food and drinks in different surroundings. The hotel was extremely relaxing, despite being somewhat isolated, they do not exploit that with prices which are very reasonable. They will also provide a hotel bus (small fee) to go to the supermarket to get snacks and drinks for the room. The beach is lovely and sandy, and the hotel complex is right on the beach with its own personal area. Staff were helpful, there is a varied menu - the breakfast buffet is really good. It is varied if you’re willing to explore local cuisine, but there are consistent western options available well. Food for the rest of the day is much higher quality than expected for the price.

Very little, occasionally, the staff could have been a little more cheerful, and the rooms and hotel would definitely benefit from a refurb and a higher level of on-going maintenance, although for the price it is still very good.

The location is quite far out from anywhere, this for myself and travelling companion was no issue as we wanted some quiet downtime, the location is brilliant in that respect - A taxi to the night market is around £15-20 and there is a big supermarket nearby (a short taxi ride) that is worth using to stock up on drinks and snacks. The beach is beautiful at the Chez Carol and it was just exactly what i had hoped for for a little beach time. The rooms are comfortable, clean and exactly as expected. I did keep a towel under the crack in the door to keep any unwanted slithering or crawling quests out of the room but otherwise the room kept to my expectations completely - expecially at the price paid.

On our first night we arrived late due to a delayed flight. We literally ordered a bit of food, two drinks and signed for the bill to the room. We looked round to order another drink at 10pm and there were zero staff - they had all gone home. All we wanted to do was buy a few more drinks to take back to our rooms but this was not possible - even when we managed to use a translation app with the only remaining member of staff a cleaner. We ended up getting a taxi to a supermarket and buying drinks which we then consumed for the majority of stay at the chez carole. I really recommend either having some soft drinks/beers available in an honesty system or have a member of staff available to 11pm or midnight. 10pm was just a bit early be completely closed with no other options for quests.

The accommodation is in a very cool location, quiet, secluded, not crowded at all. The room is great, the beach is beautiful, there is always free space under the palm trees at the sunbeds. The staff is mostly nice.

The breakfast was good, but the restaurant is expensive and not particularly good. The massage was the worst massage I have ever had, nothing like Thai massage, just stroking, no pressure, no stretching. All of this was very expensive. In the restaurant I didn't always get what I ordered. At the first breakfast they told me that the breakfast (I had paid for) was not included in the price, which was very unpleasant. Then they checked and of course found it to be ok, but they didn't even apologize.

Nice resort with own beach.

The location, too far away from everything (village, restaurants etc ). Only restaurant is in the resort.

The beach is beautiful and clam, with some swing on the beach. And there are bridges that make the scenery lively. And I can play canoeing I the clam water。 I hv a lot of fun there.

In general, senior staff have no sense of service to me, however, junior staff’s service is good. As I was living in a bungalow, the reception staff just point me the location of the house, and asked us go there by crossing a wooden bridge, I really hv difficulty to do so as we hv 2 luggages, so he showed me the more easier way to skip the bridge way, and tell us the sequence of the house for us to found it more easier at last

The manager Mr. Tronghong was so great, smiling and welcoming us every morning, ensuring everything was arranged smoothly including airport taxi. Breakfast was delicious and served by the most amazing young girl, with a good attitude and so attentive, wide selection and al la cart days delicious also. Room is huge, strong aircon, big bath and beautiful view over the lagoon. Private beach and well kept swimming pool, thank you team for a lovely stay !

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