Close to the beach and lots of shops and restaurants. The hotel staff is exceptional, particularly Tin! He helped us with everything we needed - transportation, scooters, cocktails, general information. The breakfast is very good but we highly recommend having fresh seafood dinner or pizza. Very good! We loved the bar on premise. Good music, views of people and activities passing by on the street. We have to give La Casa Resort 5 stars for their egg coffee. Outstanding! The best we had in Vietnam. If you haven't had an egg coffee, try one here and compare! They are soooo good. Thank you for a wonderful stay in your hotel.

WiFi is a little weak but okay

We love our stay here! The facilities were great and so nice to have a restaurant on site, but there were also lots of other restaurants and cafes a short walk away! The staff were all so friendly and helpful it was great!

Nothing!

Pros: People are friendly and helpful. Resort is great. Cafe nearby is amazing. Restaurants nearby and great. I suggest doing safari and buy ticket from Reception.

Cons: Limited breakfast choices, away to city center but there is free bus going direct to city center.

The location was very good - lots of restaurants around and the beach was a 10 minute walk away. Staff were very helpful and tried their best to satisfy. We changed rooms after our first night from bungalow 14 to 7. Made a big difference. Staff accommodatef us with this and our final 6 nights were quite comfortable.

The breakfast was a little limited and it was quite busy with the other guests. Felt cramped and pushy which was a little off putting, although granted it was Christmas time and fully booked so taken into consideration. The pool was a little dingy but totally swimmable every day and the kids loved hanging out.

Very spacious room and lovely wood decoration inside. Tin the resort staff is super helpful and a very humble and honest man. he helped me organise airport pick up, private car with driver all with a very reasonable cost, in fact cheaper than grab. He even goes beyond his duty and helps me organise my ongoing trip at the other part of Phu Quoc after I ve checked out the resort. His service alone helps this resort earned a big part of good review from me. walkable to lots of massage places and restaurants all with reasonable cost. The highlight would be Midori house for the stone oven pizza.

A little bit noisy from other rooms when the guests close the doors, you could hear it. The beach area that is walkable from the resort is a disappointment. Fenced by 2 resorts, there is only a very small area where public can access. If you try to walk along the beach, the security will tell you those is private beach area.

Place was clean, nice with a pool. Even we was there during off season but they make sure to clean the pool. It’s walking distant to free Vin bus so you can go into town or to Safari. Staffs were friendly.

It might be the off season so staffs was a bit forgetful with the refreshment in the room. We didnt have coffee or tea bags on first 2 days and have to remind them. We only have drinking water on the first day and last day we were there and we stayed for 5 nights. Another thing is water in the shower is very weak.

Very beautiful. Plants are well taken care of and lush. The bungalows are well spaced out so you have just enough privacy. Love the open bathroom with plants growing inside.

A lot of the other tourists staying there were all the same cultural group and were not friendly, will not smile back if you smile at them in passing. They behave the same towards the staff. Very unfriendly and only socializing amongst each other. Also there were lots of screaming kids.

The personnel were doing their best. They had always been kind and caring through our stay. There was a decent choice of meals for the breakfast (included in price), banana pancakes was especially good. The territory was clean, and the kids liked the pool. The location is not bad. The beach is around 10-15 min walk, ATM and shops with all the essentials are around the corner. Cosy family cafe across the road.

Not too much to complain about, maybe the basin sink could have more throughout though. Another thing is not specific to the hotel but be prepared for infrequent however unexpected power outages on the island. The hotel used a generator to power the rooms but ATMs can be unavailable through the day.

Small hotel with charm. Cleaning staff efficient and early. Well kept garden. Refreshing pool. Location close to restaurants. Breakfast included. 10 min walk to a beautiful beach. Quiet. Lots of free water every day. Staff very nice.

Having pedal bikes available would be nice. Pool towels were not available nor towels to take to the beach. Large common area needs consideration like a pool table, book library, a few games. It was empty which could have been nicely used.

It was a nice, peaceful stay. Conveniently located near several excellent restaurants. Good for families.

Included breakfast was disappointing. I'd rather they charge a bit more and improve their breakfast. The restaurant food was ok. Staff were not particularly friendly. Internet was very unstable and it created significant stress for remote work. Nearby restaurants seemed to have better service. Barely useable in the rooms.