It’s a nice place with many guests and a varied breakfast. Staff are helpful

Too far away from everything. No food options nearby. Also it’s a little dirty (cockroaches and mold). I think they got the right mindset, but they need to go the extra mile. Also, installing curtains in a 14(?) person dorm should be mandatory and doesn’t require much extra work. Many people complained about it

Breakfast was freshly prepared and served by 4 dedicated kitchen staff who makes sure you have their best attention and servings. Meals including awesome pizza are freshly prepared, baked and served. The owners (host and hostess) provide the best seamless hospitality. Beds are wide, mattresses comfortable, high quality bed sheets, super white and clean, with privacy curtains option at your choice. Showers were clean and hot water 24/7. Toilets were super clean with ample/huge tissue roll.

Perfect place for a communal stay, where unfortunately the next bed occupant snored...

We arrived with a night bus at 6am and they let us take a rest in the common area and leave the backpacks in the storage room which was nice. The check in was strictly at 2pm as written. The room was really nice, to be fair I got scared by the reviews but I found it spacious and clean. The bed had a really hard mattress, anyway I had a good sleep on it. The food is good and at a good value for the city standards. Yes there is a bit of a walk to do to arrive at the city center but to be fair Sapa is a giant tourist trap and the good parts which are the trekking can start directly from the hostel or at an NGO agency nearby.

This was exceptional value for money and despite some gripes it would not put me off staying again

We arrived in the early hours and despite having informed the hostel in advance the attitude of the reception was very poor (no welcome, no information and continued to eat and watch TV during check in) We couldn't get the heating to work and there were some small stains on the bedding. That said the room was very nice (though the garden and balcony would not be a selling point!) We had a good nights sleep in a comfy bed and the receptionist in the morning was very helpful

This is the best hostel so far I have stayed in my 10 years of traveling. almost like a 3 star hotel. huge room for dorm, with balcony. spotlessly clean. You get even toiletries, crisp clean towel with nicely packed toiletries. the most comfortable beds and linen. they have very fancy kitchen with all equipment for use. The family generously offered a dinner and lunch since my diet is vegetarian. paintings, wall displays at lobby makes the property adorable. I wish I could spend more days there. breakfast was good too. the ‘boy’ at the receptionist was really cute and very professional, very helpful.

zero

The best bang for your buck in Sapa! A spacious public space where you can hang out in various seated areas, the food is also great, I had the pizza and it was very close to the one I had in Italy. The Viet food is also good and the price matches what's normal in Sapa (pho = 50k). The breakfast buffet for 60k is pretty nice too since a coffee + light meal will set you north of 100 most of the time in Sapa.

Not something I personally disliked, but the rooms felt a bit too open. No curtains or privacy, but it can apparently be requested if you want. Also the location is a 10-15 minute walk to downtown depending on your pace. This wasn't the end of the world for me, but I can imagine to some people it might not be ideal, but I stayed at 4 other places and this one was definitely the best in terms of bang for your buck!

I was very pleased with my private room. Very clean, lots if space and great having apple TV. The bed was incredibly uncomfortable - the sofas were much more comfortable - and the bathroom was quite cramped with dirty, crusty towels. On arrival there was noone at reception for around 25 minutes which was a nuisance. Overall though I qas pleased wiih the stay and for the price it exceeded my expectations and I would definetelt stay again

The beds were uncomfortable, very hard and sire on the back. Towels could have been cleaner and more fresh.

Rooms are exactly as the photos! Absolutely loved the room, so spacious, airy, we had a porch and a nice seat down area. Everything was very clean and the staff was helpful. You can cat a curtain from reception if you ask for one. The only down side was the bed was a bit stiff and the walk to the center is about 10-15 min which is fine on the way there but getting Bach is all uphill so a bit tiring. At her than that was really nice and for me, it’s worth more than you pay for. Did not expect this nice of a hostel for 4$.

Location was great. Actually loved that it’s a 10 min walk up from town, out of the hustle bustle. Loved the daily routines and cleanliness of the place. Fantastic buffet breakfast in the morning. Great social space. Probably the best food (while still affordable) we’ve had in Vietnam. Had a lot of westerner favourites like a simple BLT, butternut squash soup, pizza, pasta, and our favourite the sapa chicken rice (like a sesame boneless chicken) Love how they have all of the information very easily accessible, like bus times & prices, menus etc

Don’t really understand why they don’t just have the bed curtains available on the beds all the time (on curtain loops so they can slide easily & not make so much noise). They were available free though, just had to ask. Bed numbers and/ or assigning beds would also be helpful so there’s less confusion. On our last night there, one of our beds was taken. Our bags were moved away from the end of our bed. And our curtains were changed. Then when we asked the receptionist about this she suggested we just find a new bed, when we had been there for 4 days already. Not a big deal, we managed to sort it but it could easily have been avoided. Making sure the shower and sink soaps are full everyday.

was defo one of the best bathrooms i've had in my entire backpacking trip !! the staff were super friendly and helpful- even helping me book my bus the day after i'd checked out. the food was rly good too - the drinks & food menu were very extensive. the dorm rooms were also very comfortable and spacious

would've been better if the beds had curtains! and also location wise was quite far from the centre of sapa