You could provide zero lactose and semi -gordura milk. And pao integral.

The staff cleaning the room. If the a/c is off, I don't understand why they need to switch it on. Coming back to a freezing cold room aggravated my resfriado the cleaner also took away my key, and on one occasion did not give ne tge smaller white towel. I think also the light in the stairway from the second floor does not work. Dangerous if there is a fire

Location is excellent, rooms are comfortable and clean, with good facilities, breakfast was nice too. Staff were friendly and super helpful.

We had one minor issue where there was no electricity in our room for the first night, because of weather a few days before, but it was luckily only the first night. The staff at breakfast could be a bit more proactive on taking egg orders as most days we had to ask them.

Great staff in the restaurant, but very slow service from reception desk. Location is great and the business suite is large, great bed and wonderful balcony with a stunning city skyline.

Slow to clean rooms and l doubt it would have happened if we had not asked. Reception did not respond to calls for room service but overall and get hotel to stop off at.

Breakfast was simple but really good. Staff was very friendly and helpful. Location is really good, lots of great restaurants near it.

Air conditioner was siper noisy. Tv had issues and did not work well. The bathroom soap was empty before end of the shower. Facilities could be more mew.

Great hotel! The location is incredible, close to all the nice restaurants and stores. The neighborhood is also quite safe, so we could walk around at any time. The hotel was quite clean, smelled nice and had good breakfast.

The gym is terrible, might as well close it and tell guests the hotel doesn't have a gym. The coffee isn't great, but the silver lining was that we could explore the AMAZING coffee options in the neighborhood.

Exceptionally good standard! Excellent location in a very nice shopping area!

Partly dependent on the kitchenette for my allergy friendly diet, so even this one were missing something to use to cook in the microwave. Almost no point to have a microwave without any cookware. Lacking a nice pool/sunbed area.

1 night stay, very good location. Room was large and functional but looking dated. I understand hotel is in the process of a refit and rooms that have already been completed are available for additional cost. Breakfast was very good.

Staff went out of their way to assist us with a few especial requests owing to my reduced mobility at the time

Nothing comes to mind.

The breakfast was good. The Reception staff were good. The location was good for the shopping areas.

The Bed was very big but the room was not big enough to allow you to enter from both sides. The renovations were very noisy during the day.

The cleanliness and friendly staff

Absolutely nothing