It’s in a great location. Bela Cintra and nearby Oscar Freire offer great restaurants, bars, coffee shops and shopping and are very safe. It’s also very close to Av Paulista, which isn’t very nice, but has good access to the Metro and buses. Our room was spacious and comfortable, with good aircon and a nice shower. The staff were incredibly helpful and nice.

The gym could do with updating. There’s lots of wasted space which surrounds it but isn’t used at all, some more equipment would make it an excellent gym. The pool is the world’s smallest, and is probably not worth having. Breakfast was disappointing. There’s plenty on offer, but it wasn’t very good. There are excellent breakfast restaurants right across the street, so I’d recommend not including breakfast in your booking and going outside.

The staff is very nice and helpful. They helped me change rooms when my first room was too noisy for conference calls (due to hotel renovation) and they called to make sure I was able to retrieve my passport when at first I thought I forgot my security code to the safe. Breakfast was good too. Thanks!

Due to the convenient location of the hotel it was hard to escape car noise I think no matter which room you are in. But the car noise dies down later into the night. My first room was older than my second room so I think all the rooms are being renovated gradually.

Hotel ws near Avenida Paulista, so well locate. Breakfast was good. My room had sort of a small kitchen with a microwave. No coffee in the room but there was a kettle.

The pool left a lot to be desired. It's not a real pool to swim but more to freshen up. The depth is 98cm, so as you can imagine if you are expecting to swim that won't be possible. The pictures are a bit deceiving.

The rooms were very quiet, with comfy beds and a great shower. There was a good breakfast and a very friendly staff. The hotel has an excellent location, very close to Av. Paulista. The pool was on maintenance, so I couldn't check the other facilities.

The pool being on maintenance without a previous notice was a disappointment, but I've booked the night before staying, so I can understand.

Prime location in the Jardins, within (safe) walking or easy uber distance of great bars and restaurants. Excellent breakfast and very attentive staff. The room was very clean.

The room was a bit dated.

Large well appointed room. Great location close to Avenida Paulista. Good breakfast.

Reservation information not already registered leading to unnecessary paperwork at check-in. I do not know whether this is particular to Transamerica or São Paulomregulations.

Great location, close to Av Paulista, 2 subway lines, and the Jardim neighborhood's shops. It is a standard and reliable chain hotel. Would definitely stay for other occasions.

Overall meets the expectation of a chain hotel. Well located, and great for both business and leisure trips. The pool is small, suitable for a dip on warm days and relaxing, not for exercise swimming.

Great location. Good breakfast with a wide variety of dishes and fresh fruit. Clean rooms had all the amenities you need, but do not expect luxury or design.

Check-in was somewhat slow and cumbersome: data provided at reservation had to be provided again for instance. Maintenance requires continuous attention: doors to kitchenette in 2nd room we stayed in, did not close

Great location, near Paulista Avenue, shopping center, bars and restaurants. The hotel is very well maintained and staff is friendly and professional. Room was spacious and comfortable, everything was very clean also. Breakfast was really good with many options. The restaurant was also good with good range of dishes and reasonable prices. I was allowed to stay till 02pm on my last day without having to pay more for that. Really appreciated that.

My room was a little noise as it was exposed to the street and there was also some noisy from the corridor but it was not a big issue. Checkout took various minutes waiting in line.

Reception very helpful, breakfast, car parking and location.

Found it strange the the window isn't fully glazed and has a louvred section, letting in external noise. Bed was hard.