The hotel is very conveniently located between business-focused Avenida Paulista and the lovely shopping streets of Jardins. Lots of great stores and nice restaurants to enjoy, yet still a quiet area. The hotel itself has a heated pool, sauna and fitness area. Our rooms were squeaky clean and the beds were comfortable. The shower pressure is wonderful and provided us with some much-needed relaxation after a nearly 30-hour trip! Extra points for eco-friendly practices such as paper liners for the trashcans!

As in many Brazilian hotels, the size of bath towels is a little frustrating: simply too small to comfortably dry off after a shower (and that's unfortunately considering how awesome the showers are). No tissues in the bathroom, which we found a little odd considering the price and rating of the hotel. We also had to insist repeatedly in order to get refills on the complimentary coffee in the room, but the hotel did provide them when we asked.

Location is the best part of the hotel. It's close to restaurants, the shopping district and other commercial venues. It is clean and practical.

It's a tall building and one of the two elevators was broken during our stay. In a couple of ocassions (due to elevator traffic) we had to use the emergency stairs to go to the lobby.

The Hotel is a good business hotel located in the most beautiful area of Sao Paolo. The breakfast is excellent and the staff is super helpful and professional. My room was big enough and equipped with noise proof windows. I tried the fitness centre too, it is not a big one, but fair enough for a short training.

Nothing in particular

Wonderful location in the center of Jardins . Terrific staff at front desk . Excellent housekeeping . Had a couple of small issues that were addressed immediately . Was given a room upgrade as well . All in all very satisfied !

Service was really good, especially from Lowra Paulo and Ranna . They were informative and always helpful ☺️

The TV had no English channels

the staff, especially the women (all of them!) in front desk are AMAZING. they made me feel welcome and valued every time. I absolutely adored the pride decoration.

it needs some maintenance! some things are a bit wore down. I stayed during some pretty cold days and my room’s air conditioning unit didn’t have a heating function.

The staff is very courteous and helpful! Mainly the front desk !

Property is ok for a short stay but not new installations at all

Very good location, gentle staff, parking with discount with access from hotel, very good breakfast and accommodation. The staff from front desk was very kind to us, doing our check in sooner at 13:15. Thanks

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Great location, wonderful shower, comfortable bed and a delicious breakfast!!

Loved everything about it!

Great location. Front desk staff is warm and helpful.

Not providing drinking water. We have to go to the dining hall to fill out our water bottles every day.