🌟 Compliment for the AP Smart Studios – Alameda Santos Staff Testimonial from Thiago Risso – architect and entrepreneur (SP62 Architecture) I would like to leave a heartfelt compliment for the exceptional service I received at AP Smart Studios – Alameda Santos, especially from the staff members Junior and Mayara. I arrived at the wrong location with five large pieces of luggage — including art pieces, work materials, and equipment — after a very difficult day, both physically and emotionally. At first, a kind Chilean lady at a nearby cookie shop helped me temporarily store my luggage. But it was when I met Junior that I truly felt taken care of. Even though I had no confirmed reservation, Junior listened to me with full attention, recognized I was overwhelmed, and went out of his way to help. He found the right room, made the booking for me himself, and more than that: he treated me with empathy and humanity. Mayara, who arrived a bit later, was also an angel. She handled the rest of the process with kindness, patience, and true care. Both of them helped me retrieve all my luggage and made sure I could finally rest in peace. The room itself was perfect — spacious, calm, with a great view, and beautifully arranged. The design and comfort were far beyond my expectations. For the first time in many days, I was able to breathe deeply and feel calm. Junior and Mayara are not just staff — they are people who understand the value of taking care of others. They turned a chaotic day into a peaceful and healing experience. As an architect and founder of SP62 Architecture, a company with 13 years of experience working with universities, institutes, and foundations in Brazil and abroad, I can honestly say: this was the best service I’ve received in São Paulo. And that makes all the difference. Congratulations to the entire AP Smart Studios team. Keep being this kind and helpful to everyone — especially those who are going through hard times.

Nothing. That’s a perfect layout for a big person like me.

The location and its facilities are perfect. Close to everything and the Avenida Paulista, which you find everything.

I found those idea of bunkbed with ladder very dangerous. I almost fell twice, cause it’s too high.

Everything worked perfectly, from self check/in to wireless and they also have a daily security man who stands the whole night outside in front of the main door. Not to mention the location is also amazing, you e got everything nearby reachable on foot.

Easy access, helpful staff

The location, cleanliness

Location was great and the ease of access

card for the keys

Card would stop working if close to mobile, maybe improve the card as i never had this issue in Europe.

Very good location and comfortable bed.

The place wasn’t that clean and the stairs to go up is too dangerous..

The location

My TV was not working and the glass door of the bathroom was difficult to open.

Good location. Self check in.

Despite the self check in for me is good, if you need a staff to solve some issue, you wont have them. I had no aircon on until I realized that its control wasn’t working and I needed to turn it on using the general power by the wall and I couldn’t change the temperature at all. Well, at least I turned it on. I messaged their WhatsApp number and no one answered me, at all. So Ive found costumer service general number and after 3 hours they replied asking if I had solved the problem.