Location was good, lots of things around it; easy in and out; easy to find. good value for the price

There was only one chair. we were there for several days... it would have been nice to have had somewhere for each of us to sit other than against the headboard.

It was an older property, but for the rates and a place to stay for a quick weekend, it was great. No complaints. Great location near the interstate for easy get-around, but just enough away from the city noise that it was quiet and peaceful

First off let me start by helping set the record straight. After reading some of the past reviews and comparing them with our experience at this same hotel, I honestly don't know if they were even at the same hotel. We saw none of the issues mentioned in those reviews. The staff were amazing, especially the night shift who we interacted with the most. He gladly helped us with any questions we had about the hotel and location. Provided extra towels for us and was just super friendly and personable. Had some fun discussions during our time there. Very much appreciated!! We also truly appreciated the fact this hotel and it's staff has taken the time to think about our safety and security. There are security cameras inside the buildings hallways and common areas as well as outside all around the building. The entire area and in particular the front parking area are well lit. We also noticed the staff during the day and night would walk out front often and just look around the area to make sure everything was good. We absolutely felt safe there. The bed was comfortable and the room was clean. The pricing is the best around and matched what we expected. The staff then as stated above exceeded expectations. So much so we even added an extra night stay there. Which, they accommodated effortlessly even as a last minute request and we didn't have to change rooms either.

So, this is the only reason we didn't give it a 10/10. The bathroom lacks a switchable ventilation fan. The one small central vent located above the shower was inadequate to remove the moisture. The vent cover itself was very dirty and covered with mildew from the moisture. A ventilation fan that can be turned on and off by the occupants is needed as well as some attention to detail by the cleaning staff to clean it. Once cleaned the first time it would be a simple task to complete every few days or so. We had nothing else negative to say about the property and our stay. We had a great time while in El Paso, thank you!

Room was clean and comfortable. The ac worked amazingly. Everything was great. Even the bathrooms were maintained better than more expensive hotels I've been to. I felt safe there and wasn't worried about my car

It's very basic. Coulda paid a little more and had breakfast and a gym at another hotel. But I get it's a basic hotel. Only 2 actual complaints. The coffee was the worst I've ever had. And the whole hotel smells of fragrance. Luckily, it wasn't overpowering because I'm really sensitive to that stuff. But there is a very noticeable fragrance smell.

The staff was very pleasant. My room was very clean and smelled fresh. I noticed how quiet my room was and that made it easy to get plenty of rest to continue my route. The parking lot had plenty of spaces and felt my truck was safe. I will choose this hotel again when I travel this was again. Thank you for the pleasant stay.

Nothing. It was very nice for the price. Thank you, again.

Can’t believe this place was $50 a night have paid $150 for the same type of room. Updated, nice space big beds great linen, phenomenal room service. Quiet and most guests are business travelers. Best hotel for the price in El Paso.

No food for sale besides vending. Would be nice to have a little continental breakfast set up. First come first serve for maybe 25-50 guests.

I loved the location of this hotel, very close to lots of businesses. The beds were also really comfortable and the employees were great!

The only thing I think could make this place better would be updating it just a bit, but that's just preferrance because there really isn't anything bad to say about it.

The stay was great there was only one problem I kept calling operator or front office from my phone and room phone and they never answered I have it screen shot where it rang for over 12 minutes

I love the location. I am traveling alone at night w my two children and the area and surrounding made me feel very safe. my stay was a bit of emergency so the price was excellent for the stay. for u coffee lovers do not get discouraged with the mini tiny portable coffee pot, the coffee was actually great!!!

a bit older facility, but the fact that I was traveling alone w my two children the family oriented night staff man made me feel very comfortable when I checked in at almost midnight. most definitely bring your toiletries however the shampoo was great aroma therapy to end my emergency travel!!!

room was clean and comfortable. when i needed something, staff was always available and helpful. red roof was able to meet our needs for handicap facilities.

parking was not good, too many buses and other large vehicles taking up parking spots. at times handicap parking was taken by non handicap cars.