The room, amazing! Location, amazing! Parking, worked great! Restaurant, simply beautiful and food was amazing! Spa facilities, super enjoyed a long steam bath after a day of skiing. Staff, extremely accommodating and friendly - the extra pillows I'd requested were waiting in the room upon arrival. Price, surprisingly affordable. The additional $35 "resort fee" (to pay for pool & spa access) was a surprise, but well worth it for those taking advantage of it. The spa / gym facility is the best I've ever used, and if I felt like parting with $150, I'm sure a 50 minute massage would have been sweet!

The bed was sadly in need of replacement. A little like sleeping on a hammock and the whole bed bounced with every movement, waking my wife. Out of place for such an amazing place, so maybe they just haven't gotten around to fixing that room's bed yet! I have spine issues and can't sleep bent like that. At 3AM, I slept reversed directions and that fixed it for me. A memory foam mattress topper might have fix it. However now that I know the trick, I'd stay there again. No breakfast available.

Location, Room balcony & View, and Holiday decor

Hotel room was very noisy. Footsteps on floor above us was very loud throughout the stay and there was a metal clanking sound throughout the night, pipes perhaps?

We've been coming to this resort for many years since my son and his family moved here. It's a beautiful hotel with a large lobby/great room for relaxing and visiting, a very nice and convenient restaurant and bar with great food, and a beautiful view of the lake. Walking distance to the lake and the village for shopping and dining. The room was clean, comfortable, and spacious. The staff are courteous and friendly.

We came the weekend after Christmas and it was pretty packed with people in the hotel, so eating at the restaurant and using the hot tub was difficult. Reservations at the restaurant was necessary given the number of people at the holiday time. Best to reserve before you arrive at the hotel to secure a spot. Otherwise, you will need to leave the hotel and call around to find somewhere else to eat. The rooms are pricey. Would like to see bath and hair soap dispensers in the shower, especially for the price of the room.

Friendliness and the amenities stand above other qualities this resort has to offer and I will definitely add this place on my favorite getaway list. Everything is at walking distance from the resort, from a market, to a bar, boutique, plenty of restaurants to choose from , sweatshops and gift shops. The lake behind the property is private only to guests, allowing at times solitude or an intimate moment lakeside. Ate so much good food at the village but my rib eye steak and Lake Arrowhead Pale Ale at Bin 189 which is within the resort crowned me king for the night.

The coffee machine.

I liked that it was quiet and calm. The price was good. The restrooms are large.

I didn’t like that there was not too many activities to do at the resort. There was only one fireplace outside. I loved the food at the restaurant and manager was great but the servants service was poor. I wish there was more than one restaurant available to dine. We stayed on the 2nd floor and we can hear every footstep from upstairs. We had a family with kids on the 3rd floor that woke up at 7am and were running non stop all morning.

The location, grounds, restaurant, and spa were wonderful! Impeccably kept! The staff was helpful too. My lakeside room was lovely. The property is extremely dog-friendly and doesn't charge extra to bring your fur babies.

The bed mattress could be firmer and the bedding of better quality.There was also a weird airplane-like hum outside my room that kept me up. I wish the fitness center/spa offered more classes. The three I took, however, were excellent.

The property looked well taken care of. Friendly staff. My family and I enjoyed the lake beach area. The scenic views of the lake were amazing! We really enjoyed the pool and jacuzzis. They have a game room, movie nights, s’mores campfire. My husband was impressed with their gym and spa services. We had a wonderful time. We plan on returning during the winter season. We just might have to make this place a yearly tradition.

We had a sofa bed in our room and it was not comfortable at all. I think it’s time to change the mattress. You could feel and hear every spring. That’s really our only suggestion.

Staff are really friendly and helpful.

The facility is old and everything is about to fall apart. They always have some events going on on the lakeside which will make it so noisy!

The location was perfect we walked to village for food, we were able to fish right off the dock

The area for kids to do s'mores was not large enough considering how busy the resort was with families. Loved the idea of renting board games but again hardly any spaces in lobby common area to play family board games. No where to sit outside and eat or have a drink. The resort could use more outdoor fire pits.

The area is very beautiful has a small private beach, pool jacuzzi, game room for kids, full restaurant & bar. We came out for a wedding, our private lakesideroom with breath taking views sipping on our starbuck coffee watching the blue birds waling distance to village, We will definitely be back..

Our room was clean but could use a little update, not bad really the bed was so comfortable who's going tp complain😁