The atmosphere was perferct and the view was magical to watch the animals coming to the waterhole. The toilet facilities were perfect and very clean. We are appreciated the friendly staff especially Nicole & Rosa. The Spa facilities are out of this world- perfect!! We lost our charging cable however, the staff had found it and returned it to us we really appreciated their care & kindness.

The food could have been better to meet the standard of rest of the offering or ambiance.

The breakfast buffet was fantastic with 180 degree views from the restaurant. I loved the Bloody Mary station! Our safari suite was spacious and comfortable with a minibar included stocking local beers etc. The dinner was delicious and the singing by a local group was amazing and a perfect touch to the evening. The vulture restaurant was a highlight. Before breakfast we did an early morning bird walk with a guide organized by the hotel and he was extremely knowledgeable and we highly recommend him. He did however have an old binoculars and I would urge the hotel to provide their guides with decent binoculars, especially in a country like Zimbabwe where the wages are relatively low.

The rooms will need some updating soon as it already requires some maintenance here and there, but it did not bother us. The hotel should provide their guides with proper binoculars. It is unrealistic to expect the guides to provide their own.

This property far exceeded my expectations. It was extremely comfortable, well appointed, and the staff was just terrific. We ate at the property for all three dinners and were consistently impressed by the chef and waitress staff. The boma show was delightful in its authenticity and gave us so much more exposure to Zimbabwe than I thought possible. Lots of little experiences will dot your stay and the rooms are immaculate.

Pools for my daughter were a bit undersized.

Location is perfect, this is a nature lover’s delight. Staff are very professional and friendly. Breakfast is great. Stayed in the safari suites and the quality is exceptional. Definitely recommend.

Spotted a bit of dust, inside a couple of the rooms in the harder to reach places. Sorting this very minor point will make this place even more exceptional.

Amazing views and the opportunity to see lots of different kinds of animals.

We did have quite a few bugs in the room but I know this is Africa, although I wasn’t expecting a scorpion.

Great location and concept of living in the wild. Loved the food and friendly staff.

Furniture needs updating. Needs sound proofing. Could hear guests in the adjacent apartment early morning or late at night.

The family suite had three large bedrooms each having its own ensuite and the lounge and outdoor are was so private an fabulous. The pool was so beautiful and fun for the kids. the view overlooking the Zimbabwe National Reserve waterhole was breathtaking. We saw elephants, buffalo, giraffes, baboons, antelope and many species of birds every day. The Zimbabwe Staff were so helpful and happy it was infectious 😁.

no bad things to say

Everything! Beautiful house, great details, friendly welcoming and helpful staff, animals outside on the ground and trees, amenities, close proximity to BOMA, the falls and town - everything❤️

Nothing❤️

The location is just lovely with a gorgeous outlook. Lots of natural wildlife to spot. Service was impeccable and the added bonus was the swimming pool with its glorious views.

Nothing

Everything was amazing, the staff went far and beyond. They couldn’t do enough. The accommodation, facilities and grounds were exceptional. Great array of choices for food and beverages. I would stay here again and recommend to all my family and friends. Thank you to everyone at the hotel.

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