Staff was great! Breakfast and cleanliness also was great. Loved the location and proximity to all kinds of restaurants and cafes. Cleaning staff was very efficient and quick

They should improve their internet/wifi service. The Wifi signal was weak and it hurt my ability to hold video calls. The TV services also had sporadic outings

Complete breakfast with varied options; quadruple room with four separate beds (a bit larger than twin size); wet bar setup in room with sink, mini fridge, glasses, and closet; helpful and efficient staff; great location

WiFi speed could be improved

Location, good size comfortable beds, great ambience, free bikes

Room had connecting door to adjacent room, we could clearly hear the cleaner , luckily nobody was booked during our stay otherwise we’d have heard everything and vice versa.

Cleaniness, staff, breakfast, I made a reservation fot the largest room and it was huge! good location

Only negative point was for the view. They gave me a room with a balcony facing 2 walls

Big room, quiet

The location is in Palermo which is a good neighborhood but you need to ride a few buses to get to the major sightseeing spots or walk quite some distance to the nearest metro station. There are also few restaurants in the area.

Fantastic location, comfortable beds, excellent breakfast. Staff were friendly and helpful.

Gym could use some updating.

Staff, room size, Cleanliness, soundproof windows

The bath is too narrow Location is not that good

Loved the location. William at the front desk is excellent. I was able to exchange currency at the desk with a good rate. Breakfast selections are very good.

Travelling with my teenager who loved the breakfast. Location was safe and convenient. We made us of the gym. Room was clean and comfortable.

One night stay before leaving on the next segment of our trip. The desk clerk who checked us in was great. Spoke very good English and made us laugh many times with his jokes and commentary. After a long travel day, his personality quickly put us in the right frame of mind to enjoy the neighbourhood cafés and restaurants.

Our ride picked us up at 6 the next morning, so we couldn't enjoy the breakfast as it was only available later.