The location of the hotel is walking distance from Canberra (Kingston) train station, which is very convenient. It's situated in a quiet area of Canberra. The staff were very friendly and efficient, especially those servicing the bar and restaurant. The food in the restaurant was also delicious. The bed and pillows were very comfortable. The room I was in was also extremely spacious and included two couches and a coffee table. As I was only staying overnight, it was a quick stay and I was not able to make use of the full facilities of the hotel but was very satisfied with how clean and tidy everything was both in the room and the hotel lobby and restaurant areas.

Coffee machine was terrific. Easy to use. Layout of room was good and comfy bed with a couple of different pillows. Quick payment process at end of stay.

The Margaritas for the happy hour weren't as described on the sign, no lime zing and overly sweet straight out of a bottle/machine. The curtains in our room were nice but need to be reattached at the top as some end fixings looked a little untidy. We didnt eat in the dining room but feel it needs to be cosier. It didnt look very intimate. Shower head was a bit tricky to get it to face forward and not into the glass door. Also , It might be difficult for an elderly person to step into the bath to shower. Room would be better off with a walk in shower. ROOM 3009.

The hotel is a hidden gem in the midst of Canberra. It’s very welcoming immediately you enter and the staff are very friendly and helpful. The lounge dining and bar area are beautifully appointed and you feel like you’re home or staying with a large family or group of friends. The rooms look down into a central atrium which makes for a lovely atmosphere. The food is amazing. It is very reasonably priced. Because it is so central and near the railway station and bus stops, it’s very easy to get around Canberra without having to use a cab or Uber. However, if you want to use those Services, they are readily available and arrive very quickly. The beds and rooms a very comfortable. Having a Smeg coffee machine was a plus. I can highly recommend the Ramada Diplomat as a great place to stay and enjoy your visit to Canberra.

There was nothing I didn’t like, and I will definitely be staying again.

A somewhat idiosyncratic design, with a central atrium and all floors ranged around, with the corridors overlooking the bar and restaurant area, a definite mid-century vibe but quite attractive. The rooms also have a distinctly vintage look, with dark wood and old-fashioned fittings in the bathroom but it feels well maintained and was certainly comfortable and very clean. Parking was easy, in a secure area under the hotel with direct access into the hotel. The hotel is very quiet and in an easily accessible location not far from the Manuka shopping area. Very good value.

Nothing really, it's a good hotel.

All staff were very friendly and helpful, making us feel welcome. Water and lemon water are available in the foyer, along with lollies for guests. Free laundry facilities are available. The lobby/restaurant area always looks neat and smells good. I think this hotel has all the essentials, but the room needs freshening up.

-The room is dated and needs repainting to look like the photos. -The low ceilings make it feel a bit stuffy. We were on the ground floor; there is a window facing the road, but it was very dirty, so we did not open it. - The car entrance to the hotel i think should be swapped with the exit, even the taxi drivers find them confusing..

Very nice and comfortable hotel. My room was huge, included minibar/fridge, a coffee machine and slippers (among other amenities). Wifi was good, everything was clean, all the members of staff I met were very nice and helpful. The location was also good, in walking distance to the train station and several bus stops. Very good value for money.

The only thing I didn't like was that there was a tag in the bathroom saying you can help save water by indicating if you want your towels exchanged. But even though I didn't put any towels on the ground (indicating they need exchanging), the housekeeping still exchanged them. So it felt kinda pointless.

We had a room that faced a main road and it was a bit noisy but not unreasonably so. The mattress was great. It didn't bounce if one of us moved which made for a better night's sleep to other mattresses. We had dinner at the restaurant which was delicious. The staff were always very attentive and helpful.

The bin in the bathroom was almost inaccessible as it was wedged between the toilet and the side of the vanity, which meant it couldn't be opened much (a minor inconvenience for an overnight stay). The tissue box holder kept flapping when taking a tissue out and ripped one as the box was relatively full. The air-conditioner was okay but it took a while for the room to cool as the room was a northish-facing room and the curtains were open. It rattled for the first half-hour to hour but it then stopped.

check in was efficient with friendly staff and our rooms were located on the ground floor so great access, the rooms were a good size and very clean. They were very quiet the beds were very comfortable and the whole room was relaxing and lots of room to put your things. We had breakfast for us 6 the service was great and the choices were really good. We also had dinner the first night and the food was amazing so well presented and so delicious the service throughout was very good. Great location and well presented we would definitely stay there again.

Wish it was a longer stay, maybe next time

It was very clean. Quiet and relaxing place to stay at. The underground car park to keep our car secure. The food was delicious, it was great to be able to eat there when we were too tired to go out elsewhere. Loved the feel overall and the colour scheme coordination. The bed was also very comfortable. Great shower pressure. Very well priced. Refreshments in the foyer. All the small things make a difference!

The pool wasn’t heated - but that’s not a complaint! Just would be an awesome bonus as Canberra is usually cold.

Room was well appointed and quite large with KS bed. Sofa was wonderfully firm and there was probably a sofa bed underneath. We appreciated the slippers provided by the hotel and loved the dark blue decor. As I am short-sighted, I appreciated the well-lit mirror to apply make-up. Excellent secure parking. Sadly, we didn't have time to use the dining room or facilities of the hotel.

Mattress was far too soft and gave no support for a person with dicky hips and lower back pain - in hindsight, I should have slept on the lovely, firm sofa. The room was clearly designed for two or more people but only had one chair which would have made room service difficult. A couple more hooks in the bathroom would have been helpful especially in the shower to hang dripping shower cap, face clothes etc. The A/C is thoughtlessly placed as it blows straight down on the person sleeping underneath. Cleaners need to pay attention to bathroom mould especially as the tiles appear quite old, and it took me several minutes to clean the TV remote of grot between the buttons, but I always take my own cleaning wipes to any hotel for these little tasks.