As above

The hotel was great value for money for our short stay. We would definitely return and highly recommend it. The room was super clean, there was plenty of parking, and the location was quiet while still within a short commute to the airport and the city. There was a basic kitchenette for reheating food and making tea/coffee, as well as a dishwasher (and washing machine and dryer)! We were also able to bring our dog with us with a $50 pet fee. We locked ourselves out of the room when taking him to the toilet in the courtyard, but were able to contact one of the afterhours team who resolved it for us over the phone and we were back in our room within a few short minutes.... Grateful for the friendly help and efficient process, particularly as it was -7 outside!!!

Front desk receptionist gave friendly service with a smile. We had a couple of hiccups on arrival but the staff member sorted things to our satisfaction. Whilst they are apparently having issues with their a/c, the portable heaters in the room were extremely efficient and the room was toasty warm on a cold Winters Night. My bed in Rm 24 was comfortable and medium/firm to my liking. Water pressure in shower strong and hot. Parking in open air carpark plentiful.

Spacious room, comfortable bed, laundry facilities in bathroom. Very clean. We were originally given the wrong room, i.e. without the bathroom laundry facilities, but this was swiftly rectified when we went to reception to tell them. We liked the accommodation so much that we are now staying in another Abode hotel at Malua Bay - equally lovely.

The location is remote from the city and supermarkets. We booked this accommodation as it was close to a Park & Ride and we thought we'd go into Canberra on the bus. It wasn't until we were at the hotel that we discovered that P & R doesn't work the same way as in Britain where you can get on the bus at any P & R and pay with cash, card or phone. Hence, we were unable to use the bus and had to drive into the city. This is not the hotel's problem but anyone booking needs to be aware of the P & R system here if they don't want to drive into the city.

Spacious, clean room for a family of 4. King singles were very comfortable. Great to have kitchen and laundry facilities. Excellent value for money, lots of parking, and only a short drive to the CBD.

I don't think a cleaner had stepped foot on the balcony for a very long time. The glass, railings and floor were covered in thick cobwebs. It wouldn't take much effort to clean it up. There were two saucepan lids in the cupboard but only one saucepan. The only spoons were soup spoons. The queen bed was VERY soft and squishy, almost like a waterbed. The room photos showed a couch/sofa but there was not one in our room.

Staff were helpful and friendly. Room had everything we needed. The air con was broken but they provided portable heaters and blankets and we were warm. Bed was softer than im used to with some weird bumps in the middle but the sheets and blankets were comfortable and warm. Good shower pressure and heat. Parking was good and easy to get to the places we needed to.

Very large room, extremely comfortable bed and pillows. Only one floor up so easy access to our room, with a ramp up the front entrance into reception. Super clean, with a large bathroom and washer/dryer. Flat easy free parking is always a great bonus. Quiet location despite being near a main road with the hotel super easy to find. Friendly professional staff.

Reception rang us to check on our arrival as they were closing early the day before a public holiday in the middle of the school holidays!! They would have re-arranged how we were to check-in to be fair. It was mid-afternoon, and we were almost there, but one would assume extra staff could be found for such a busy time of year, when Floriade and all sorts of things are happening in Canberra.

Large room -but it was an accessible room so I’d be interested to find out what a regular accommodation was like.

These are rather small complaints but make a difference between a fantastic stay and an average stay: Not enough sugar sachets in the room even for 1 person- only 4 sachets, which was barely enough for overnight stay (2cups evening and 2 cups morning). No complimentary biscuits to have with your cuppa. It was irritating and nit well organised that the waste basket was in the bathroom - I could’ve moved it but didn’t think of it until just about to leave!

The layout and facilities of the unit were great. The staff were friendly and helpful. We had a phone call letting us know there was a problem with the heating. We were offered a full refund and cancellation or a portable heater and extra blankets. So glad we chose the latter. It was a lovely place to stay. Parking was very no problem. We had an appointment at the Canberra hospital and getting there was easy.

The bed was a bit soft for my husband’s back.

Room was clean & specious. beds were comfort. overall the room & bathroom was clean. surrounding was calm & quit. location was easily accessible for Canberra land marks. all the facilities required for comfortable stay was available in the room.

1. some kitchen utensils were not clean, when we wanted to boil milk, it was noticed that milk pans are not clean. Then we had to not to do. 2. there was a warning about snakes at the entrance. it was bit of scarry. could have been ensured that premises is clear from Snakes.

The room and facilities were clean and of a high standard. It was great to have the washing machine and dryer. Having the driving range close by also made for a bit of fun for some non golfers!!

It wasn’t so much what we didn’t like, however the mattress needed replacing as it was beyond soft. We ended up sleeping upside down as the head end had almost collapsed and felt like we were lying on an incline. There could have been some spare bedding ie extra pillows. We did raise this issue on checkout.