Absolutely fantastic facilities and location, perfect for a holiday with young kids. The pools were amazing, always clean and had comfortable water temperature. We loved that you could walk to the beach, that made our stay so much more enjoyable. My eldest son absolutely loved the soccer goals and had a good use of them every single morning. Great playground, basketball court, tennis courts, you really don’t need to leave the resort as everything is there. Had a consistently great coffee from a kiosk next to the pool. We were not very happy with our initial room so I spoke to the friendly receptionist who was very helpful and organised a room move for us. Our second room was sooo much better and really made a difference in our stay. So I get where the mixed reviews about the rooms are coming from. Overall a very enjoyable stay and we can’t wait to come again!

The initial room that we were given had no proper wall between the bedroom and living room (there was a huge opening covered by plantation shutters) so the noise from the living room/kitchen was travelling to the bedroom freely and it felt like a large studio. Not ideal when you have a light sleeping toddler. Luckily we were moved to the room with a proper wall. Both rooms we stayed in also had the bathroom locks broken. Bathroom definitely needs renovation, it’s very dated and the huge spa/ shower is very inconvenient. Also would be great to have more variety of snacks in the kiosk e.g. a banana bread, not just chips and chocolates.

We booked through Booking.com. We filtered all the options. We asked for a ground floor apartment and were given the 6th floor. I am on a walking frame and if the fire alarms went out. how was I supposed to get out if there was a fire and I couldn't use the Lifts. I ticked a walking shower and got spa bath which I had difficulty getting into. To have breakfast in the morning I had difficulty getting up 2 lots of 3 steps and staff had to help me to take food to my table. No disability parking available which was disgusting. Please reply back to me. These answers for my Husband Bernie.

We stayed in there for 2 nights, overall our experience was good. Very friendly staff at reception. The location is great with fantastic views around the area. Lots of activities to do, beach is so near as well.

Only issue was cleaning, we notice very weird smell as We stayed in there for 2 nights, overall our experience was good. Very friendly staff at reception. The location is great with fantastic views around the area. Lots of activities to do, beach is so near as well. As soon as we turn off the aircon. Also notice under the bed, there was ample of dust and glass bottles may be from the people who used the room earlier. Cleaning was one of the main issues, as we were with our 7 month old baby. And we hesitate to leave her on the floor for even one minute which was frustrating for us and specifically for our baby who love to crawl

Booked in for two nights and was great - the check in instructions were perfect and found our place easily. The apartment is great, spacious and big balcony. Had a couple of little issues when we arrived but sent a msg to the team and they fixed it all up really quickly. Had a washing machine and dryer so could do washing if needed and provided the liquid so was great. Facilities are great - it's so close to the beach, has great pools to access and is super close to town to get whatever you need or go out so really convenient.

The main living space and bedrooms were newly refurbished but the bathroom was a bit older but was still clean and tidy.

The room was good for the two days we stayed in. The sofer bed was a little had on the back. The location of the hotel is spot on.

The floors where not the best and the sofer bed was a little had on the back but fair. I expected a little more of a greeting in the room as it was Christmas time we stayed over. But I know not many people celebrate christmas. I am only giving feedback because to assist the company to make it better for future guest. I was a Hotel Director working for Norwegian Cruise Lines for 5 years. So I know how every feed back is always a positive for a Hotel business.

The room was large & absolutely gorgeous. Lovely furnishings and the bathroom/shower was huge. Amazing views from the balcony. Highly recommended and will definitely stay at this resort again

I arrived late so was unable to get help from staff when it came to finding my room. The resort is huge and multiple business names in the same location so it took me over half an hour to find the room as well as a phone call to the after hours service. I'll be better aware of this next time I visit. There was also not enough parking for the rooms so I was forced to park on the side of the driveway a considerable uphill walk to my room. I encountered other guests having the same difficulty. these two points definitely took away from the experience and added stress. The room itself was fantastic however.

Squeaky clean, updated apartment in beautiful surrounds. Bed was comfortable and room tastefully appointed. There is a 9-hole golf course in the complex and the beach is a nice walk through tropical gardens. There are 3 or 4 resorts using the same grounds, so the grounds amenities are superb.

Kitchen was not equipped with adequate cooking equipment, but being recently refurbished, this could have been an oversight. No lift and all the executive apartments are on the third floor so pack light. Undercover carparks are limited and a tight space, practice your 8.0 turns ; )

The accommodation, decor, view, comfort and amenities provided within the apartment were definitely value for money!! We only stayed overnight so we were unable to use any other facility in the complex apart from the car park and our apartment. Enjoyed the spa bath and the a/c and bed were comfortable.

Not having lift access and needing to use stairs to get from the carpark to the apartment was slightly inconvenient, albeit bearable, especially if the baggage/luggage to transport to/from the room requires multiple trips. If I am also going to split hairs, the TV in the bedroom did not support viewing the digital or hd channels. But that wasn't a deal-breaker by any means.

Location and facilities were great

The room presentation was very tired. With a little investment it would be great value and a nice experience overall. The bathroom cabinet requires replacing, the cabinet under the TV is tired needs a little work, a touch up with paint around the sliding door to the patio. Overall not great expense to make a big difference in how people feel about the quality and care of the facility. These items should be in a routine maintenance plan covering all rooms

After booking and paying the full amount. I went to read the reviews, and I won’t lie I was terrified of what we were turning up too as it was non refundable. But honestly the hotel was perfect I’m not sure what everyone else reviewing got, but we received great staff service, easy directions to room, found room easy. Easy access and a clean room for our family. There was honestly nothing to complain about. Easy check out after a comfortable sleep.

The lady at 10pm shouting because she couldn’t find her room and missed check in times.