The location is fantastic. It is halfway between the train station and the main lookouts. Supermarkets and all other shops are just across the street. The staff was fantastic and very friendly. The room was great. The bed was comfy with nice, clean sheets. The bathroom and kitchenette were generally clean. The style matches the price.

The only thing was a black mould corner of the bathroom above the shower. The trim above the shower was pretty worn down and would benefit from replacement.

The location was awesome, walkable distance to all shops and RSL. The room was spacious, they are old style which is fine as it’s Katoomba. There was air conditioning and all the kitchen basics, toaster, jug, microwave and real plates not paper and cutlery not wooden which was fantastic!

The only issue we had was on our first night with the sound of the doors of other rooms being closed very loudly and it was constant, don’t know what was going on, the second night was better though. We were in one of the upstairs room, will request downstairs next time.

I love Carol at the reception area. She is very sweet and very helpful. She is very lovely. I love our room where we stayed because it feels rested and comfortable. The place is accessible. Please take care of Carol at all costs because she is a gem of your place. Please send her our love. Please maintain the cleanliness and hospitality in your motel. We love the warmth and coziness from your place. More power and GOD Bless ❤️🫶🙏

Nothing at all.

The receptionist was very friendly, welcoming and helpful. Location was great,walking distance to all the shops so no need for car. The room was perfect and clean, the bed was amazing so comfortable and we even had a bottle of wine waiting for us on arrival which was a nice surprise. We got the Room with a spa bath unfortunately there was not enough time to take a bath.

Only two channels on the TV, not enough parking, we lost our parking spot on the premises and had to park on the street when we came back late from a function.

The room was very cozy and clean, bed was so comfortable, location was perfect and so close to all restaurants, shops and attractions. The staff were amazing so nice and welcoming, they had even gone out of their way to make our anniversary special bought us a drink and gave us breakfast vouchers, we even slept in and missed our breakfast but they still gave us another one without hesitation. When we visit Katoomba again, will definitely be booking this motel again for sure!!

I asked for a room I had liked on a previous visit and they changed me with no problem. Very nice of them. 😀 Stayed August and it was colder weather but room was already warm and cosy when I arrived. It is a great motel to be close to everything. Especially now with all the paid parking in Katoomba. You can easily walk to restaurants and shops. Also right across the road from Aldi supermarket and popular Vietnamese restaurant.

Nothing. Everything was good.

Very comfortable quiet and convenient. The staff at reception were very good.

Fridge was not very cold other than that all was sufficient for 1 night stay. Only marked down value for money as we were charged double the usual tarrif due to an event happening during our stay.

Central location, surrounded by lots of great places to eat, supermarkets and a laundromat. The train station is also close by.

Reception opening hours are a bit limited. My room looked clearly aged (the shower wall had mould) and a lot less flash than in the photos, but the people looking after the place do make an effort to make the room as clean and comfortable as possible.

The location was great easy access to the main street . The room was nice had everything we needed. It was dated but clean and comfortable, I would rather save on accommodation costs and spend on other things. There was a leaflet in the room for breakfast at the Metropole which was only a short drive up the street and we had a delicious hot breakfast buffet style for only $15 p/p. good value when you have 3 teenages. I would recommend this hotel.

Location was great. It's near the train station (very easy to find), there are cafes, bakeries and restaurants nearby, and a Woolworths and a laundromat across the street. The room was clean and spacious for two people, the bed and pillows were comfy as well. There's an AC if it gets too warm, and a space heater if it gets too cold. There's also a hairdryer in the room. A comfy walk to Echo Point, where you can enjoy amazing views of the Three Sisters.