Location is excellent for transport, shopping, cafes and restaurants. It is very quiet. The staff are very friendly and extremely helpful. The room is of a good size.I enjoyed my stay but would have expected a better maintained room.

Although the daily cleaning was good the room really needed a Spring clean and some maintenance work. The window corners, shower door-tracks and carpet at the desk legs showed accumulated grime. Tiles in the bathroom were cracked and some with missing bits. The tile grouting has been lost between a number of wall tiles and the shower floor. The “kitchenette” cannot support any meal preparation. There is a microwave but no container to use in it and no other means of cooking. No sharp knife. The sink is also the only wash basin.

I liked being able to check in any time with the key from the lock box, and I liked the informational text just before I arrived. There was beautiful clean linen and fresh pillows on the comfy bed. I liked having everything I needed in the room without having to leave it - bathroom, fridge, microwave, kettle. The shower was wonderful, great pressure and heat. Plenty of power points and a heater.

In the informational text, there was advice to open the front door. I followed these instructions to the letter several times without success. Perhaps these could be removed or checked, and moved further down in the text. (If I'd realised straight away that the "front" reception was in fact the door in the car park, and open all the time, I would not even have gone to the front door.🙂) I was unable to figure out how the air conditioner in the room worked, but I didn't really need it. Also the cistern ran constantly, so may need some adjustment.

Beautiful place great location convenient and comfortable. Definitely worth it and would return .

They need to leave more kitchen amenities, dishwashing detergent cloths to wipe bench , olive oil and salt and pepper were practically empty. These small things if available should be filled not left with drops in it. That was a little disappointing, to wash dishes with barely enough detergent. Also possibly small Pan and pot too. So not using huge one for one person.

The bath was big and exactly what we were looking for in a place yo stay at. The location was right in the centre of town which made getting out and about so easy. The staff were so lovely and helpful. Our room was separate from the rest of the other rooms which gave us more of a sense of privacy. The air con was great to have on those cold mornings and evenings. We didn't expect yo get a complimentary bottle of red wine in our room, made it feel that little more special.

The room could've been a little cleaner. The toilet water would run through the night. Aand one more than 1 extra roll of toilet paper. Kind of wish the tv had Netflix or streaming for those lazy chill out moments.

The accomodation is on the main road and close to Katoomba station (within a 10 min walk). There is parking on site and it is a quick drive to Echo Point to see the famous Three Sisters. A breakfast buffet was included in our stay at a partnered accomodation opposite the station. It was like visiting an aunty or grandma's place and provided a home-like feel. This gave us a good start to the morning.

They have shampoo and body soap, but no conditioner (maybe on request but we didn't try this). We booked a room for two adults but we only received one body towel and no floor mat/towel (so bring your own towel or ask them for extra).

Met my expectations for a motel. Close to everything. Rooms are inside the building not directly off the street. Room smelled nice. Bed was ok and (i brought my own pillow). Has heaters in room and bathroom. Fridge, microwave, kettle, dishes was useful.

it didn’t affect me much as it is a motel. but you can hear clearly when ppl are coming to their rooms, and can wake you if they do so late at night- given the heritage style of the hotel, the wooden floors would make noise if someone is walking (could clearly hear them talking). But it didn’t bother me as the star rating for the motel kind of corresponds to that experience i guess. And i was out all day so i am speaking for evenings and night time. Fridge was noisy a little but nothing that would stop you from falling asleep.

Great location, friendly staff, clean

The airconditioner units in the rooms were set at 17°, which was colder than the outside temperature, and not very comfortable. It took a while to warm up. There was a column heater in the room, which I used. As to be expected for an old building it was really noisy, my friend and I assumed from the cleaners. She described it as a herd of elephants, I thought it sounded like bowling balls rolling down the hallway. Thank goodness it was quieter at night.

Room was well furnished and very comfortable. Excellent lighting ... so unusual for a hotel room. Very comfortable bed. Clean and functional bathroom. Spa bath an added bonus. So many choices to keep the room warm. Lovely to enter the room and find a bottle of red wine on the table. Staff very friendly. Hot breakfast included which was served down the road at another hotel about 1.4km away. Nice walk in the morning. Nothing fancy but perfectly adequate.

Parking is a bit of a problem. There are enough spaces however they are very narrow and a lot of cars were so badly parked that they took more than one space. We had to park on the street our second night as we couldn't fit into the 3 spaces available. Other than that we had a wonderful stay.

My partner and I stayed here on our most recent trip to Katoomba for two nights during the Katoomba Winter Solstice Festival. The hotel met all our needs and was very warm and comfortable. The location was fantastic, with walking distance to restaurants, coffee shops and retail stores. The bed was super comfy and water hot! Thanks for having us, we will be back.

The room was clean, the bed was very comfortable. One of the most comfortable beds that I have slept on in my many hotel visits. Also the doona was of good quality and very cosy. The staff were lovely and friendly. I liked the little kitchenette.

It was a bit on the shabby side. The carpets in the hallways look like they need a good steam clean, plus the room needs a bit of a paint, it had quite a few scuff marks. Watch out for the step coming out of the bathroom. It's a bit steep. All in all though it was clean with a very comfy bed! Which is a very important consideration!