Charming, lovely gardens. Lovely, very helpful staff. Excellent, spacious room.

The breakfast: The hotel was full as there was a wedding on, and the guests flattened most of the continental breakfast by the time we got there (30mins before it ended). It wasn’t replenished. There was gluten-free bread on day 1 (yay, thank you!), but not on Days 2 or 3. Only 1 egg left on Day 1, none on days 2 or 3. But the fruit (what was left of it) was very nice. We had the room with huge disability-friendly shower. Unfortunately the accessibility part meant the entire bathroom floor flooded whenever we used the shower - made the floor slippery and dangerous.

A beautifully preserved property with an incredible colourful history. The gardens are beautiful to relax in and provide a lot of space for children. The rooms were very spacious and clean and the breakfast was much better/ more than a standard continental. Don't miss out on the historical walking tour. Great location and would come back again.

Nothing! However Booking.com mentioned that there was only a fridge available and not a microwave. It would have been good if we had known there would be a microwave as well (as e would have brought our own food from home to re-heat).

As soon as we entered the driveway of this beautiful historic property the stress of our long drive fade away. This was a guest house & we felt very welcome. Our host greeted us with enthusiasm, showed us to our room & outlined the property’s facilities. Our room overlooked the garden. The bed was comfortable. The breakfast was a bonus. The history of the property was fascinating & the self guided tour a great idea.

The configuration of the room was not user friendly. The sink & the kettle/fridge were on opposite sides of the room. The shower faced directly into the room & the carpet there was mouldy. We could not get the tv to work. Allowing for the age of the property, the mouldy smell in the atrium area was off putting.

Beautiful grounds, atmospheric old property full of history with excellent leaflet for self guided tour. A fabulous breakfast with an amazing array of fruit - and as a bonus hot cross buns! Always welcome, even in January. Very friendly and obliging hosts. Also, (not for everyone), but I loved the sound of the trains at night! Very therapeutic as you fall asleep!

We were in the loft, so we knew it would be small and accessed by steep steps and with sloping ceiling. They have made the best of a difficult space, but It would be good if the room arrangement could be re- configured in some way. The tea/coffee station is under the sloping ceiling and very, very difficult to access without knocking yourself out! Also the bathroom floor needs a really, really good scrub!

Loved the old original building where we had our room and the gardens. Lots of history with authentic finishes and furnishings. Included breakfast was great. Room and bathroom were spacious. Bed was comfy. Loved the curated self guided history tour - nice touch. The cellar was a standout bonus with wonderful stories to explain the various spaces and their uses. The other accommodation on the property looked to be very well appointed.

The positioning of reception was not ideal for guests with reduced mobility as it was up the original 3 front steps of the building with no handrail - which is to be expected for a historic building. Would have preferred that reception was located close to the rear walkway into the conservatory.

I was greeted in a friendly manner very welcoming only to happy to help with my bags and show me to my room. On exploring the main house it was so charming with all the sitting rooms which would be great in winter with the fire places in operation. Having a lovely pool table for those inclined was a bonus. The fact that it was no issue for myself to have my little dog with me was why I chose this property. She was very welcomed and accommodated as well. Above all the history of this property is worth a visit.

The only thing I can state is that on my stay I had elephants with insomnia above me.

Amazing historical property, with a brilliant internal historical walk exploring the public rooms, cellars and grounds. John is a wonderful host - warm and welcoming. A delightful serve-yourself continental breakfast is provided, with a grain loaf that was the freshest bread I’ve ever enjoyed in a hotel anywhere in the world. It was surely still hot when collected that morning. Yum. Bed was comfortable, my room (Room 4) was a quirky big attic room. I liked it.

The conditioner in my shower was kind of curdled, and ‘burst’ when I squeezed it, pushing the lid out and ending up in a blob on the shower floor. Yes, I know - it’s a first-world problem. It didn’t spoil my stay.

It was a beautiful hotel. The breakfast was fabulous so many fresh fruit choices and lovely dining area. Tranquil gardens just to relax in. You can feel yourself unwinding from the city. Loved our apartment as the main bedroom had a door to separate the sofa bed which gave privacy for my parents and I. We loved that dogs were welcomed and my chill greyhound just loved hanging on the veranda watching the world go by. Would highly recommend. We ended up staying a second night as we didn't want to leave.

We stayed in the studio No 14 and it is fabulous. Beautifully modern and clean, bed was super comfortable.

Considering what we paid I would have expected to find a couple of pks of biscuits with the tea and coffee I know that sounds petty but ‘its the little things’ also they didn’t have fresh milk in the fridge it was that UHT rubbish. Also was very disappointed to find that although you advertise a bar at the hotel there wasn’t a public bar at all.

Location very central, easy to access property, directions very clear. Huge TVs, comfy beds, plenty of linen. Very clean, freshly painted. Lots of storage and felt very secure. Pre-check in was a brilliant option, made travel much less stressful. Lovely staff, very friendly and approachable. Beautiful grounds.

Not really anything to complain of, large cars or vans may have trouble entering as the gate is a little tight. But really nothing at all to complain about!