Big and comfy bed, sufficient supply of toiletries products like shampoo, conditioner and body lotion which is great. Breakfast area is huge and even though I haven't enrolled the breakfast option, I can still access the free coffee/tea.

The location is convenient but beware that car/taxi cannot stop right in front of the entrance or anywhere nearby so if you have huge luggages you will need to carry and walk a minute from where you can stop your car so it could be a challenge. And there is no chair or table for sitting or writing in the room which is a bit inconvenient.

The rooms were quite neat and organized. The staff would often go above and beyond to assist customers. The lobby area was conducive for hangouts. The location is perfect as it is close to the Broadway Mall, restaurants and USyd.

The only thing I would flag is for the staff to keep an eye on maintaining the cleanliness of the general washrooms and shared sink (Lobby) on the main level. Everything else was quite good.

It's very close to the university, where I wanted to go. Staff is also very helpful. I had a problem with my room, and the staff quickly solved the issue offering me another room. The reception lady anticipated that the standard breakfast could be too little for me and offered me a second round without me even asking. Rooms were comfortable with everything one needs in a hotel.

I wouldn't call a breakfast what is offered in the morning. It's a small box with two cereal bars, about 50g of cornflakes, milk and juice. No bread or fruits. Even the staff were embarrassed by this offer. Rooms facing the street can also be too noisy for light sleepers.

This hotel is in a great location and easily accessible, and we did enjoy our stay. However, our first night was spent in a room with no window (awful) despite saying there was an internal window in the description. This felt quite prison like and very claustrophobic, so be careful which one you book. Luckily, Julie on the front desk moved us to a room with a window for the second night. She was abslutely amazing and super accomodating and even left us little treats to apologise. The second room was much better. The beds are super comfy and we felt that the hotel had everything that we needed. Lots of great cafes nearby.

Unfortunately, the room we booked (Standard Queen Room with Internal Window) did not have any window at all! The hotel should be much clearer about this, as we would absolutely not have booked a room without a window. Waking up wirth no natural light was extremely confusing and very claustrophobic. Luckily, Julie on the front desk moved us to another room with a window for our second night which was much better. The booking description should really be updated so others don't make the same mistake.

Great location and great facilities for the price. Staff were friendly and everything was nice and clean.

Everything was great, just a few little suggestions that would have made my stay even better. A full length mirror in the main room. There is plenty of wall space and the bathroom mirror was poorly lit which made it hard to do make up etc.. Also there was no bin in the main room, just a tiny bathroom bin. I was there for 3 nights and another bin would have been great.

clean, modern and spacious

there was a broken plug socket in my room, and I was interrupted one morning to have 2 men come into my room to fix it whilst I was in my Pjamas. i was a solo female traveller. I would have liked some notice so I could give them a time I was not there to fix the problem. one morning, I heard someone’s alarm going off for 20 minutes, as the walls are so thin.

I left early to catch a train so I didn't experience breakfast. The location was great, I was able to walk to and fro from Central Station. The staff were very friendly and helpful and I was able to leave my bag with reception hours before I checked in. There was plenty of tea and coffee in the room which I appreciated. I'd happily stay again, thankyou.

The bedside touch lamp didn't work on the right hand side of the bed and the holder for the spray gadget in the shower wouldn't hold up so I had to use one hand constantly to hold it (room 211).

Overall good, I was happy with the 2 nights. I stayed in a king room on the 3rd floor away from the main road which was relatively quiet except for exhaust fans outside the room. It was quite hot when I arrived and no aircon control in my room - you have to ring reception who tells me there are 2 settings, low and high only. You then have to wait for housekeeping to flick that switch for you. In this case I waited over 3 hours and made 3 phone calls. The room itself was small but ample for my solo needs. The bathroom stank of cigarette smoke and you could tell the previous guest had smoked in it. There was stray hair in the shower and burn marks on the toilet seat. It was modern and apart from the hair on the shower wall seemingly clean and came with wall style toiletries. The bed was a fake king size, my pet hate - 2 single beds zipped together with an uncomfortable seam that goes straight down the middle. That seam was well raised and kept me from crossing over to the forbidden side all night.. Staff were friendly and allowed me to check in early as my room was ready. I was also able to leave my luggage for the day. It’s in a great location and I loved the easy access to the shopping centre, eateries and the park across the road. RPA is only 5 min down the road, an easy ride by bus (hospital was my main reason for stay). Close to Central station and I walked there and back. I would stay again, it was good value for money.

The bathroom stank of cigarette smoke, there were burn marks on the toilet seat and the bed was uncomfortable due to the raised seam in the middle. Aircon should be controlled in the room at your own comfort as it’s either on low, high or off and you can’t turn it off at night. It’s seriously warm on the 3rd floor.

Great convenient and clean room. I really liked bathroom with handheld shower hand and bottles of soaps. Nice large TV. AC cannot be manipulated on the customer end but it was adequate. I think it is different room by room. Very strong freezing compartment in the mini fridge, which was amazing. Able to drink ice-cold beer within an hour. I only stayed for a night this time, but seems definitely great for longer stay.

If you could explain about the parking process in more detail on booking information page, it would be great. It was unexpected that your premises does not have parking, so need to go to the broadway parking mall. The walking distance between the parking lot and the hotel entrance is quite far, so it was not convenient to move the luggages. Also if you could clarify about the price of the voucher on the booking page, that would be more nice. It was $45 for me.

room was good size had everything i needed comfy loved that in my room on the clock it was a wireless phone charger you just had to sit your phone on to charge it was right next to the shops bus stops places to eat etc central station /light rail was about 20 min walk

im not sure if it was the access card or the thing on the door you put it in but i had trouble getting into the room with both of the cards for my room it took a few tries sometimes the same to get in after hours at the front door It didn't state anywhere here on the website there was a 100 dollar deposit fee when you arrive iv stayed before and dont remember there being one