The staff here are some of the friendliest hotel staff I’ve ever met. Special thanks to Sarah who made us smile and laugh after a 24 hour journey. The hotel is nicely done and the beds are incredibly comfortable and really clean (we’ve been travelling for 6 months now and this was by far the comfiest bed we’ve had). Location is perfect - a few mins from the metro, supermarkets nearby and easy walking distance to central Sydney. There’s also a communal kitchen with a microwave and kettle.

Some things were a little run down in places, particularly the carpet. The shower also wasn’t the best - it pointed at the wall so it was difficult to use and the cubicle was tiny. It also leaked into the rest of the bathroom so the floor got quite wet. But to be honest, for the amount you’re paying for such a well located place that’s overall really nicely done, these things don’t matter.

The welcome and service from staff from the time we arrived. The location in Potts Point is fantastic close to public transport, restaurants cafes pubs but in a quiet section a street away from Darlinghurst Road. The king size bed is comfy and fresh clean linen and towels. Great pressure in the shower. The complimentary bathroom products smell great. The shower is lovely and clean. The room for 2 with a spare bed was spacious. Natural light through 2 windows. Did I mention the location! The cafe downstairs is great, to walk downstairs and have breakfast on a lovely winters day in Sydney is marvellous.

The lift only goes 3 floors so we had to walk up 2 flights of stairs with luggage which was unexpected. The Bathroom is small. You have to virtually step over the toilet to get to the shower cubicle and to reach the toilet roll requires some dexterity. The hanging space is limited and one hanging space can obstruct theTV, but really you get used to these small differences.

The room is a good size and comfortable, but the bathroom is small and a little uncomfortable but clean. A spacious bed suitable for resting, just what you need after exploring the city or being out all day on a tour. The reception staff was very friendly. Thank you for the room being ready when I arrived, and even though it wasn't check-in time, they gave it to me...after a long trip to Sydney, it was appreciated. It's very well located, just steps from the King Cross metro station and bus stop, allowing you to get anywhere in the city without any hassle. Next to the hotel there is a cafe and around there are many coffees and restaurants.

The bathroom is very small, so everything gets wet when showering and using the sink. Thanks God they clean the room every day!

I stayed for four nights in an extremely clean room. The facilities are great and the staff are professional and eager to assist you with your stay at this establishment. I have been to this venue several times and highly recommend anyone to stay there while they are in Sydney. My overall rating is OUTSTANDING!

I only problem was that certain guests hog the washing machines and dryers for a very long period of time. There should be a set time with a poster informing guests that there is a specific time frame and to be mindful of other guests that may wish to use the washing facilities. Certain guests left their items in the washing machines and dryers for several hours. I actually witnessed that and informed the staff.

Not only was the location very central and accessible, but the staff was so amazing to deal with while I was there. They were very friendly and always ready to help or chat. The entire place was so cozy and quaint, and I never had to go too far for anything I needed. There's a grocery across, pharmacies nearby, and a ton of restaurants and bars to explore in the area. Definitely will be returning! :)

The only thing that I couldn't fully understand was the scheduling for housekeeping, but when I requested to have sheets changed/towels changed/etc. they were always ready to help!

I stayed at your lodging twice. I’m not sure which this review is for. The first stay my room was a bit small with barely enough room to get into the bed. The bathroom was also tiny. But the second stay I had a nice room, with a larger bathroom and a window overlooking the front street. So all in all it was a nice place, staff was very helpful, Victoria is a friendly and an asset to your operation.

As I mentioned, that first span of days I stayed there my bedroom was adequate but the bed width made it difficult to enter the bed. That mattress was also somewhat worn. My second stay made up for the tight quarters in the first bedroom.

This is a really good value property in a convenient location. I have stayed here before & I will stay here again. I stayed after a late night flight arrival & I was able to check in online & have code access to get into the hotel as hotel reception is does not run 24 hours. I felt very safe. My room was very compact but as it was only for myself it suited me. I understand that the hotel is in the process of renovating the rooms. My room was not a newly renovated one but it was very clean & the bed & bed linen was really comfortable. The bathroom is tiny & it is tricky with the shower due to its size but I do understand that this will change soon. I’m sure that once this hotel has finished its renovations it will be a 10 out of 10 property.

As mentioned above the bathroom was very small but I knew this when I booked so I was expecting this.

No 9 Springfield was beyond what we had expected. The staff members were very helpful and friendly. All our queries were answered so efficiently. The place is located right at the heart of Potts Point. An ideal spot and accessible to transportations (trains, taxis, Ubers and buses). Shops are nearby and so are food restaurants. Laundry services were also available and so was a shared kitchen. We needed to extend for an additional day and that was sorted so quickly. We were given different options for checking out which I thought was brilliant. I can’t recommend this spot enough. When and if you can, don’t hesitate to stay there. We couldn’t have chosen a better place to stay.

None.

We really liked the room itself, it was beautifully refurbished and the room facilities were all in excellent condition with a very comfortable bed and spacious bathroom. We were upgraded to a room on the first floor of the property overlooking the street which unfortunately was extremely noisy at night and we didn't get a lot of sleep, due to street noise and the people in the room above making a lot of noise above us from 7 am! This put a damper on our stay. We would stay again but next time request a room on the top floor away from the street.

Noise at night was excessive.

The room and bathroom weren't too big, but as we were there for sightseeing, it was a good enough size for 2 of us for overnight stays. The room was clean and looked like the advertised picture. The breakfast on the porch in front of the hotel was great. There is also a large food and veg supermarket across the road with tasty food and beverage establishments nearby. Very close to the Kings Cross train station (1 stop into town) and lots to see in the area. There parking garage is a short walk away. Helpful and friendly staff.

We were on the top floor but the lift didn't go to the top floor. We had to carry our suitcases up one very narrow flight of stairs.