The location was excellent and was close to the station. Room was clean. Our towels were exchanged while we were out and about. Bed was comfortable.

My partner and I asked for a key card each so we could each come and go as we pleased. In preparing his card, my card was deactivated and I was locked out when my partner went somewhere. This was just after 7 am and there was no staff around at the time to assist with me being able to re-enter. Eventually one of the cleaning staff arrived after I'd been locked out for 90 minutes. She claimed too be busy to reactivate my card on the spot but she did let me in my room. My partner spoke to her on his return after the Pub had opened and she canced his card and gave us 2 new activated cards.

We stayed at Penshurst Hotel for 3 nights and had a fantastic experience. The room was clean, comfortable, and well-equipped with everything we needed. The staff were incredibly friendly and helpful, making check-in and check-out smooth and stress-free. The location is excellent, quiet and peaceful, yet close to public transport, shops, and cafes. We really appreciate the attention to detail in the housekeeping and how relaxing the overall atmosphere was. Would definitely stay here again. Great value and great service!

TV remote did not work properly but it was not an issue.

Size of the bathrooms and arrangement of the shower. Water didn't go everywhere despite being open. Beds were quite plush and had good sound proofing, you could not hear the sports bar below. Nice location close to shopping centre in Hurstville, and some lovely cafes are around.

No where to put a suitcase. Checkin process was not clear, (entered via the gaming room which was not clearly signed), took a while for our ID to be processed. Parking is not clear either. Having to be checked out by 10 am but the gates aren't open until then.

the location is good for me as I use the hotel while visiting friend that live nearby. I didn't eat (or drink) there as I was out with friends most of the time but I did notice the menu and thought it looked nice, I would like to eat there if I stay again.

Nothing really, it was as I expected - having stayed once before. I will definitely use this hotel again if a room is available when I am next in Sydney

Location. We were staying closer to airport for a morning flight.

Parking was available, but were told the parking will be closed late night which was fine and only opens at 10 am and was advised to park at the street if needed leaving earlier. So the purpose of the stay did not work as we had to leave some baggage in the car overnight and was unsafe at the street. Otherwise the stay was good.

In the main street of Penshurst. Old Rejuvenated popular Pub. Free secure parking. Basic comfortable good value accommodation. Right next to Bus stops and 1 min walk to Train station for the city. Main street has good cafes, italian restaurant and Thai's right outside.

Window was very small, but we could have asked for a room with a bigger one, will know next time

The rooms are recently refurbished and very comfortable. It was surprisingly quiet in the room given the VIP Lounge and Sports Bar down stairs on a Friday night. The room had air conditioning, the bathroom was great and had nice amenities. I had a $17 Rump Steak special at the bar and it was one of the best value for money meals I ate. My steak was cooked perfectly.

The check-in process was tricky. You had to check in at the bar which wasn’t really made clear and it took quite a while so was a bit awkward standing in the middle of the bar with my big suitcase. Other than that everything else was great.

* standard of furnishings good * bed supremely comfortable * plush pile carpet * effective air-conditioning * bathroom space, separate and large shower enclosure and water pressure. * designated car space for hotel guests

* Rooms not overly endowed with space (but not small) * wifi present but no indication given as to password.

spacious bathroom, accessible amenities, near groceries/convenience stores/bakery/cafe, quiet neighbourhood

location is a bit far from cbd but train station is just a couple minutes away

Walking distance to cafes, groceries & rail station. Easy parking and access. Room & Bath was clean and good layout.

No complimentary water or drink in the room.