The hotel is near the main places of Cairns, so its easy to walk around. The beds were comfortable, and whilst the reception is not 24/7, they were very proactie giving me all the relevant instructions for check in and check out outside the reception working hours.

Places like the pool were OK, not that appealing. And in general, the hotel is good to sleep, but for a person who later has activities during the day, it is not a hotel to stay and rest all day. Also, for my particular case, the neighbors were quite noisy, and the rooms are not well sound-proof. Besides that is a great choice.

It had everything we needed. Good location. We got an upgrade so that we could check-in earlier, very nice!!

Great location as it is close to Cairns Private hospital. Also able to park our car before check -in. Parking during the day is much sought after around the hospital and specialists rooms. Clean.

Close to where my medical appointments were

Other guests parking the rear of their vehicles and the exhaust pipes facing my unit. Noisy and fumes. And not monitored by management.

Helpful staff, clean and comfortable room, close to the hospital and walking distance to the city

Not able to check in early

The room was a bit dated and Iv never stayed at a place that has no dinner plates, knives and forks or anything to eat with no microwave, the bathroom tap came off and I had to put it back on. Most of the glass panel missing in the shower, so had water all over the place when I showered. No plugs in the bathroom sink or bath.. Staff were nice. But really the place needs an update.

close to medical facilities as we had multiple tests to have run in 3 different locations, all easy walking distance from the room. the restaurant was closed the night we were there this time but previously it was good being able to eat there on site. close to the esplanade for a walk and restaurants and cafes. Its a quiet area.

not much. the hotel is older but the rooms are a bit bigger than the newer rooms in motels.

the location of the hotel was excellent. we were able to walk everywhere and found restaurants to be very close by.

we had booked several tours and none of them would pick us up at the hotel. even when they said they would the tour companies did not show up to the hotel.

The bath was very welcome after a long day. The bed was comfortable and the surroundings were quiet, so I slept well

I had forgotten the email about finding the key after hours, and one website indicated that checkin could be any time until 10.00pm, so I was disturbed on arriving after 6.00pm that I couldn't find the office, but the restaurant staff directed me to a notice and a locked box. I found out about the email from my colleague (who was dining elsewhere at the time), who gave me the code and I got my key. Before that I left three messages on the after-hours number given near the box, but no one ever returned my call either that night or even the following morning.

Good location, 15-20 minutes walk from the Reef terminal, while the hotel is located in a quieter area. Big room. Light control next to bed. Daily room cleaning. Nice receptionist.

A bit oldish, but in good condition. Some of the rooms are located on the 2nd floor, without elevator.