Location and friendliness of staff

If we didn’t know the late checkin code we’d have been locked out when returning after dinner. The door cards also lost connection to the door so we would have been double locked out if we’d stayed out all day. Staff said this occurs often. Wear in carpet and furnishings.

Frint desk was super helpful on all interactions. I stayed here 1 night mid tour and returned for 3 nights after the tour. My room was 100. It was basically redecorated nicely & faitly recently. . Good bed. They offer an optional breakfast plan. I didn't add the option. I did stop by on my final AM & enjoyed Disporas museli cup & a nice med cappuccino (about $12 USD total, very filling) Expect to walk a few blocks to city transport or main street. I'm active, live in a major US city, so this was not an issue for me . Uber to CBD is very inexpensive & quick. I used the bus to Adelaide airport , which was a big savings over Uber. Maybe a 12 min walk to this stop. A few opportunities for improvement. Note: I thought value was very good here! I'm a worldwide frequent traveler & solo. On my 1st 1 night stay at least 1 bottle of water was inside room. 2nd stay of 3 days, no water provided. Kettle, coffee & tea pods were provided. Bed was made daily. Toilet wasn't cleaned, used cups & glasses were not replaced & 2nd AM coffee pods were not replaced. 1st day towels on floor were not replaced (there were a few extra towels & reception was closed when I returned late. I didn't reach out for more help) Floor wasn't vacuumed. Shelf space is very very minimal in bath. I grabbed a chair from lobby area and used the vynal seat for extra space for cosmetics etc I wanted in bath area. Adding a small table or shelf inside next to bath door would be most helpful. Note there was an amoire with safe and also a spacious shelving area. A desk, and a low shelving unit, perfect for luggage A full lenghth mirror Just not convenient for inside bath use items. Wifi worked well when I was in the room There were full size refillable container body soap, shampoo in shower & at sink. . . I would consider staying here again .

Always my favourite place ot stay in Adelaide with friendly, professional and helpful reception staff and management, and beautiful rooms. The location is excellent - close to the Central Markets and Botanical Gardens and the rooms are spacious, well thought out, clean and comfortable. I appreciated the cooking facilities on each floor, the fresh herbs outside, real coffee bags good quality bathroom products and gold drapes.

I missed out on the complimentary spring water this time and it was challenging as the bathroom sink was not fixed whilst I stayed there - and had been an issue in 311 before. Minor issues.

We were on road tour from Sydney and stayed at motels that accepted our dog. I felt a bit hesitant to book a hotel in the middle of CBD for us and the dog. I was so wrong. The hotel was extremely comfortable and welcoming to us with the our dog. The room was spacious, the beds were great. And most importantly, we could walk the city centre easily from our hotel. We will certainly return when we are in Adelaide again.

We were luck to stay over the weekend, so we could leave the car street parked for free until Monday early morning. When I took the dog out in the morning, I had to start paying. During weekdays it would have been expensive. Adelaide looks spacious enough to have some hotel parking available. But this is not a big issue.

I liked the size of the room, it was pet friendly and had a dog bed ready for my pet to arrive. Tv was decent size and could watch Netflix. There was a vending machine not far away from the room in a kitchen area that had a balcony view. There was lots of nice paintings in the hallway and the hotel was very elegant. The staff were really friendly and also the cleaners. The shower was decent and had good hot water.

That there was no car park nearby and had to walk a bit of a distance to find the carpark that was suggested to go to. It would of been great if the carpark was attached to the hotel so didn't have to go for such a big walk

The room was spacious. It was very well appointed, and the daily servicing of the room was greatly appreciated. The staff were all very friendly, welcoming, and helpful. The communal kitchen was also well appointed and very convenient. The location was central to access the city and many of the major attractions, and public transport was very close by.

The mattress of the bed in room 300 had a very uncomfortable slant from the centre to edge on the side closest to the window, which meant I constantly felt like I was about to slip out of the bed and onto the floor. It was very difficult to sleep because of this.

A really special hotel. It has old world charm, but great facilities, staff and comfort. The rooms are very large, and there is also a large common area and an extensive kitchen on level 2 and 3, balcony area and snack machine. Made it easy to make/cook food as needed in the excellent kitchen. I would like to stay here again, really is a top notch hotel (and some great old artworks around the hotel). Late checkin was very easy.

No big problems. The late checkin would have been made easier to understand if I didn't have to have 3 phone calls about it and while I was trying to board a plane. Better just to SMS / email me once rather and me having to return calls twice for something that was quite simple to understand and had already been explained to me. Also, please clean the vent above the shower, it's incredibly dirty. That really stood out as the room and bathroom were very clean otherwise.

Very clean, comfortable, and value for money. Room was spacious with all the basic amenities. Not that we used them, there are communal kitchen and lounge areas. The kitchen has all the mod cons and was very clean when we looked in. Staff curtious and obliging.

A little bit out off the way but if you don't mind a short walk to the CBD, approx. 5min, you'll be OK. Don't let this put you off because staying at this location is very quiet. No traffic or weekend partying noise.

Being an older building, the rooms are very generous with high ceilings. Everything is a little dated, but clean and tidy. There are large, comfortable lounges in the hotel and a fully equipped kitchen for public use. An excellent breakfast is provided by a bistro 200m along the road. Our room (325) was very quiet with a well functioning silent air conditioner. The hotel is within 1km walking distance from the botanical Gardens and Rundle Mall. An Uber from the airport should cost about $18.

As often happens, the fridge in our room was a little noisy, but we turned it off, because you can place a named bag with your groceries in the kitchen fridge if necessary.

Great common areas - front parlour, central lounge room & full kitchen (including cooktop & oven, tables & chairs) that allows for self-catering. Art deco feel to the place - a little different. Rooms pretty basic but spacious & quiet. Easy access to Fringe events.

Didn't realise breakfast wasn't on-site but rather a walk to a nearby cafe. Unfortunately, it rained one day & we didn't have an umbrella. Cafe served pretty ordinary food with possibly the worst tea I've ever had. Not many eating options nearby & a bit of a hike to trams & city centre. Limited charging points near bed but plenty elsewhere.