The building itself. Location central, Decor nice although showing signs of wear and tear

Although staff are friendly and seem engaged they are somewhat preoccupied On arrival spoke the the guy about changing our booking at Hennesys twice, he forgot! Then on leaving asked the girl for a taxi she said no problem and would let us know when it arrived, sat in the foyer for ages then I approached her, the taxi had been waiting outside for a while, she forgot!!!Attention to detail regarding cleaning and stains carpet in hallway stained wouldn’t take much to spot clean a good hovering was also needed marks on walls a lot would come off with stain remover!

the room was very spacious and warm - we were there for Adelaide's coldest July day on record. the location is perfect. Right in the heart of the city. Close to everything. We walked t the Zoo, the Stadium and out for dinner every night and all brilliant.

Be wary if you drive your own vehicle. There is no Hotel parking. You must either park in a public carpark or use the Valet parking @ $50 per night and they park off sight. You have to give them half an hour notice and book in advance.  They also had no choice of pillows and I ended up with a sore neck.

Comfortable, clean, very well located hotel in the centre of the CBD, short walk to Adelaide Oval for the Cricket and the Botanic Gardens for the Chihuly exhibition. . Rooftop bar had a number of cosy nooks and a couple of larger spaces. Took advantage of an exceptional summer getaway offer at around $AU200 per night and was upgraded to an Executive suite for our Anniversary as well! Great couple of nights there!!

The highly rated Mayflower Restaurant where we had looked forward to enjoying an Anniversary Dinner was unable or unwilling to change any of their four (4) entrees or four (4) main courses to meet my dietary requirements. Just returned from three weeks in Sri Lanka and Malaysia and every hotel and resort went out of their way to adapt something from their menu for me. Extremely disappointed with the response from the manager of the three food and beverage sites at the Mayfair!!

Location is ideal if want to stay in city centre, transport around the hotel is excellent. Room Is very quiet although in city centre, even in lower level. Eating venues within the hotel are very nice too. Happy with the Den, nice atmosphere and not over expensive. Breakfast is fine, choice of foood is within normal range, nothing of extra good quality.

Choice of breakfast food can be improved. Staff can offer more comprehensive information during check in, eg, if breakfast is included, can explain location of breakfast venue . Seems the staff are only doing the basics without offering extra support.

Staff were very efficient rooms were clean and spacious, great location close to transportation restaurants and the casino

roof top bar very expensive $28 for two drinks i can understand why the place was empty. Now for the real issues as i was waiting for my wife outside when a daughter and her mother arrived, mother being in a walker a struggling to walk 2 suitcases and hand luggage. The daughter had to carry all into the hotel on by her self 5star hotel and no concierge to be seen May fair hotel this is totally unacceptable I did speak to Management (Hanna) and the care factor was nonexistent.

Really appreciate that the hotel has a pet policy in place, especially as The Mayfair is so centrally located. We received a warm welcome at the front desk for both ourselves and our four-legged guest, which was really lovely after a long journey. The spacious suite and pillowy soft bedding ensured we had a sound night's sleep. The minibar, bath products and bath robes were a lovely touch.

We would have loved the option to dine outdoors together with our dog, anywhere at the hotel. Upon arrival at our room we found an issue with the cleaning after the previous pet guest. The staff were quick to respond to this matter which was great. Certain staff might benefit from some general training about interacting comfortably with four-legged guests, but the people at front reception were great in this respect. Any grass (even a grass dog potty) would be an awesome addition to the dog-friendly balcony.

First time staying at Mayfair Adelaide at the recommendation of colleagues (by “word of mouth”) and the hotel is exceptional. Will stay here again with my gorgeous wife when we are next in Adelaide for a holiday (not for work like this time). Excellent staff service, in-room dining service with dietary attention, and the streamlined customer care through the hotel’s touch-screen ipad system. The bed is extra comfortable as with the toiletries and the luxury standards of towels and furnishings. Worth the standards of 5-star and above boutique hotel. All within the centre of Adelaide CBD…. and the mall is across the intersection (!)

Haven’t tried the in-house restaurants due to busy work schedules so couldn’t comment on their service.

Good location. Nicely furnished. Free mini bar was a nice surprise. Nice quality body wash, shampoo and conditioner. Good breakfast.

The table in the room was too big and awkardly placed in our room. We had to move it so we could see the tv. The rooftop bar was nice however the indoor space had a very strong smell of cleaning fluid. I'm assuming it must've been cleaned but it left an offensive stench - unbearable to sit in and have a drink in the indoor space. They should use odourless or low odour cleaning products AND wait until the bar is closed before they clean.

The Mayfair is such a beautiful hotel and the staff are always friendly and accommodating. I have stayed a number of times and the rooms are always immaculately clean and stylishly decorated. The beds are so incredibly comfortable its like sleeping on a cloud. The rooms are super quiet and the blinds allow a good sleep in until the generous 11am checkout time. Unlike some of the local hotels Mayfair's pictures of the property are exactly what you get. Thank you to the staff for providing such a wonderful stay.

My stay at the Mayfair was sincerely one of the best business accommodation experiences I have ever had in Australia. I stayed for 4 wonderful nights in this tasteful and discreet premises. The guest service was exactly as it should be, but rarely is. I wish to give a special shout out to Shen, a Supervisor of Laundry Service, who went way above and beyond to help me resolve what would otherwise have been a very damaging fluid spillage over 7 items of business clothing in my luggage (caused by airline rough handling). The Rooftop Bartenders were also pleasant, respectful and helpful, as was the dapper man on Concierge – Such a lovely man. All staff I encountered provided the best possible professional service. While the room décor and overall details were also perfect, it really was the service providers’ that made the 5+ star difference. As a mature female smoker, I also greatly appreciated the two safe and ambient spaces which I was able to use in the evenings – The views from both spaces were excellent in terms of interesting cityscape, and the outdoor furnishings were both functional and cool. Honestly, this was the best business travel experience I have had in 26 years of business travel. I highly recommend the Adelaide Mayfair Hotel.

There were no negatives. I loved everything about this experience. Yes, the homeless and disadvantaged do busk and reside on the corner of Hindley Street and King William Road, but that is no fault of the Mayfair. It occupies a brilliant location, and is quite safe, so long as you do not engage with the street dwellers. Like any superb urban accommodation - say in San Fran and Chicago, I applaud the Mayfair for handling their immediate environment with respect.