spacious room, huge bathroom (stayed alone in Double Comfort room 302 on the top floor), both very clean. lots of hangers in the wardrobe. rustic decor without being shabby. rolling shades outside the windows and integrated jalousie on the inside. sliding bathroom door and curtain separating entrance from the room = space gain. have not had the chance to use the air conditioner, as the temperature dropped below 20C in early August (luckily for the evening wear). reception was warm and helpful. got to use their iron and ironing board in the breakfast room. cold vegetarian version of typical Austrian breakfast was served at the table and there was also choice of cereal, yogurt, home made jams, bread, pastries, cake and fruit. great coffee as you would expect in Austria, you can ask for extra cup or two. but if you stay more than 1 night I suggest you have breakfast elsewhere the other morning: café Habakuk is my favourite spot, café/patisserie Tortelier proposing brunch is good too - both Linzergasse or just next to it.

minor detail: the fridge is not really a refrigerator, but rather a cooler (ecological version). in summer this may make a difference, certainly not in winter. juice from concentrate at breakfast. one of the room windows was not closing properly -> signaled at the reception

I stayed at Bergland Hotel from 21.10. to 25.10., so I've spent 5 days/4 nights there. The staff was very friendly and helpful, upon check-in I received a map of Salzburg and a list of the best local restaurants/cafés, my room was equipped with a fridge and an electric kettle - with complementary tea ( 2 teabags + portions of sugar, replaced every day by cleanup staff :) ) The hotel itself is really pleasant and cozy, equipped with an elevator too. For 14€/day one could also receive breakfast there. The location was perfect, just a corner away there's a Billa store, all the major attractions are within a 15-20 min. walk, there are also 2 bus stops in close vicinity. I would 100% recommend it for anyone who is looking for a place to stay in Salzburg.

Great hotel all round. Very friendly staff from check in to departure. Asked for more pillows, no problem, asked for a taxi to the airport it was there in minutes, asked for a few extra milk pots for tea/coffee, no problem at all. Gave us tips and also free public transport vouchers for the city. The hotel is very well positioned to the centre (10 min walks to Mirabel Gardens) and 20 mins to the old town. Easily reached from the airport by bus #2 with a stop only a 3 mins walk round the corner. Would 100% stay here again, no question, the people that run the place are so lovely and welcoming.

Nothing, it was perfect for what we needed.

Very helpful staff (especially the young lady kind enough to deal with my broken German), excellent location not too far from the train station. When I was given a room right next to a flight of stairs I was a bit apprehensive about the noise but I had zero problems with unruly guests during my stay (probably great that this is just an adults only hotel). I was also provided secure space for my bike. Wi-fi and AC were pretty good too. Overall, the attention to detail in the room towards common sense / comfort amazed me. Fantastic job!

Nothing at all.

This is a small boutique hotel close to the pedestrian area of Salzburg but far enough away that it is quiet. It is a 15' walk to the central core but well served by public transport: bus stops are a 3' walk away and buses arrive every 5-7'. All rooms, even the standard rooms, are large with soundproofed windows. The owners are friendly and helpful. Breakfast was just OK but there are other options nearby.

The only issue was summer heat, and it is why I did not rate it higher. I arrived during a heat wave. The fans provided were not adequate to keep one cool at night, and keeping the windows partly open did not help much. Better and stronger fans would be an inexpensive and efficient solution to this problem.

Excellent value. Very friendly helpful staff. Family oriented. Great rooms. Very comfortable beds. Perfect for a family tourist stay. They communicated with us prior to arrival about some building work, which was finished on our day of arrival and was not a problem Slightly older decor, but not dirty or unpleasant. Nice artworks (I suspect owner derived) adorn the rooms and corridors. The location is easy to get to from central train station. It is also easy to walk or get public transport to the city center.

Nothing really.

The communication with the owners and interaction with the staff has been exemplary - all questions answered, all requests taken care of, in a timely, professional (and friendly) fashion. I have to praise Alfredo (at the front desk) for going further than the extra mile: answering a lot of questions, providing tips and insights on all sorts of matters (maps, routes, prices, tourist attractions, eating spots) and always helping out with any special request - up to the last moment. All of these made me feel welcome, like staying at a friend's place - something I find quite rare in the hospitality business. The stay at the Bergland contributed greatly to my experience in Salzburg and I will most likely visit again.

Not a deal breaker, but a pair of complimentary slippers would have been appreciated.

We had a pleasant stay at the Bergland Hotel in Salzburg. The staff was incredibly kind and welcoming, which made us feel right at home. The private parking (available for a fee) was very convenient. Our room was charming and spacious, but it could use a bit of maintenance—some small fixes here and there would make it perfect. Nonetheless, it was clean and comfortable. The location is excellent, just a 5-minute walk from the city center, and the area is surrounded by lovely restaurants, making it easy to enjoy the local cuisine. Overall, a great choice for its friendly atmosphere and convenient location!

This accommodation definitely exceeded my expectations! The single room was just lovely; very clean and spacious with a very well-sized bathroom. The staff was so lovely and the breakfast had many healthy options, which was definitely a bonus compared to the more standard options we usually encounter in hotels. I loved my room so much, that I found it hard to say goodbye towards the end of my stay. Location-wise, it is situated very close to the centre (roughly 10 minutes away) but it is so much more quiet, which was an advantage. I will definitely stay here again when I re-visit Salzburg! To all the staff at Bergland Hotel; you are all doing an amazing job, thank you for the quality and level of hospitality you are offering!

None.

When we checked in, the lady staff was very friendly and told us lots of useful information about walking around Salzburg. She recommend the restaurant near by and it was excellent! The bed room and bathroom are quite big! Hot shower was very nice! We liked to use the bathrobe. All the rooms are very clean and warm. Wifi is good. Quiet environment and we can open the window to get fresh air.

Nothing much. Maybe breakfast. We didn't take it because we are told it's vegetarian breakfast. If normal breakfast, we can take.