Good size room good breakfast Near to public transport

This hotel has one of the most convenient locations in the Donaustadt. The airport bus stops just outside so it is effectively door-to-door service. The hotel is practically connected to the Donauzentrum Mall which is also quite convenient. For the purposes of the meetings I attend it is a short walk to the U-bahn station and tram stop.

Well, my wife wanted a washcloth/rag and the hotel does not provide this. It was less of an issue to me but something for her so she had to purchase one from the nearby mall. There was also a day where the room wasn't cleaned because we were not provided with the sign to indicate our preference. This was relatively minor,

The location is great. The metro station is a 2-minute walk away, the hotel is surrounded by a large shopping mall, Stephansplatz is less than 10 minutes away by metro. The hotel is also easy to reach by car. All the hotel staff are very friendly and provided us with all the information we needed. There were many options for breakfast, including healthy and vegan options. The room is spacious and the beds are very comfortable. You can request a pillow that is tailored to your needs. The rooms have enough space to store personal belongings and plenty of mirrors.

We didn't like that there was no fridge in the room. The hotel parking costs 25 euros for 24 hours, so we parked across the road in the shopping center parking lot because we were there often, and the price was 8 euros for 24 hours.

Location – not in the city center, but for us is perfect. Staff - were extremely nice and helpful; Room – spacious, medium cleaned (dust present, shower gel sampoo empty, etc) Breakfast - very good, with a lot of different foods & sweets; the drinks & the coffee were also very good (my kid always love the hot chocolate). Bathroom – good; first day = empty shower gel/ shampoo; so we let things like that. We always have ours because we travel with our kid.. Fast acces to autobahn, U-bahn, trams etc. Conection to Westfield Donauzentrum – mall.

Absence of the fridge. We need sometimes a cold drink. Parking: 20 eur springtime, 25 eur autumn. All prices in Vienna goes up in 6 months from food to museums, all activities.

I recently stayed at Arcotel and was thoroughly impressed by the exceptional service and outstanding amenities. From the moment I arrived, the staff greeted me with genuine warmth and efficiency, making check-in a breeze. The room was impeccably clean and elegantly furnished, with thoughtful touches. The hotel's location is ideal, offering both tranquility and easy access to local attractions and of course the metro station is 3 minutes away walk. I particularly enjoyed the breakfast. Overall, my stay was nothing short of fantastic. The attention to detail, superb service, and high-quality amenities make it a standout choice for anyone looking for a memorable and comfortable stay. I highly recommend it and will definitely return on my next visit to Vienna.

Located 20 min with a taxi to downtown. 10 min to Prater Ferriswheel. 2 min to the subway station. You get faster downtown using the subway (2,5 euros one way). Spacious room with kettle and coffee/tea. Self service at the lobby with complimentary tea and fruit. Awesome breakfast. Huge selection. Gluten free bread on request. Spacious breakfast area with tons of tables, so you dont have to wait for a table. Great cheese selection. The receptionist and all at the breakfast area were super attentive! Great online check-out

Not much. The view from the room and no fridge in the room.

This was our second stay at the Arcotel Donauzentrum Wien, and we will definitely come back! The location is fantastic, conveniently close to the U-Bahn. The service was excellent, and we appreciated the great parking spot in the underground garage. The beds were very comfortable, and the rooms were clean. There was a wide variety of food available for breakfast, making our experience simply amazing. The check-in process was quick, and check-out was even faster. The staff was professional and experienced. Overall, I would rate it a 10/10!

There was nothing we disliked.

The location was great. Very close to the metro, tram and buses. Around the building there are 3 malls with clothing, supermarkets, restaurants, cinema, etc

When an amenity is missing, it is difficult to find someone to communicate it and have the issue resolved. It is more of a self service hotel. You do the check-in and checkout yourself. The breakfast was great only on New Year’s Day. The following days we had less options and no fast refill when supplies (coffee, bread, dishes, cups,etc) were needed

The hotel is located near a huge commercial center with many shops and restaurants. There is an underground station and it takes just 20 minutes to get to the Vienna city center. The hotel staff is very polite and helpful. We have stayed in a double room and it was large, comfortable and clean. The breakfast is just superb with a huge diversity of food and drinks.

The room service is performed on request and you need to request it every day.

I recently completed my second stay at ARCOTEL Donauzentrum Wien, and once again, it exceeded expectations. The hotel maintains a refreshing level of cleanliness, boasts a modern aesthetic, and provides a consistently comfortable experience. It's my go-to choice for business trips. Highly recommended!

While my stay at ARCOTEL Donauzentrum Wien was overwhelmingly positive, there was a small issue that I encountered. There's a small metal object hanging on the wall near the TV, and its location is less than ideal. Unfortunately, I accidentally hit my head on it, resulting in a minor injury. It would be beneficial if the hotel considered relocating or removing such objects to ensure the safety and comfort of guests.