The hostel's location is great. An easy walk from the bus station and right next to a metro line so taking public transit into the center and back is super convienient. The food and neighborhood around the hostel is also cool. If you want to check out the Belvedere museum its a quick walk. The kitchen is also really nice and great for cooking your own meals. Theres also a vending machine if you want to buy snacks and beers.

A lot of people really like the automated function of this hostel, however I found it a bit annoying. For example, if your phone dies or you don't have data, to check in you would be screwed if you didn't look at their emails before arriving. I also didn't like the codes for the beds. It's easy to use, but I worried about possibly getting locked in if say I closed the door all the way and accidentally slept through the checkout time; At checkout time you're immediately locked out of everything and have to use the check out code they email you. There's zero staff so I found myself helping people to check in because they were confused and if they employed a receptionist this wouldnt have been an issue

The best part is that each bed is in a "pod" with a lockable, sliding door. This means it's effectively your locker for the day, and super private at night. It's right by the train station, and next door to a supermarket (shops are shut on Sundays!).

It would be slightly better if there was at least one member of staff on site. I think the local homeless population are aware that there is no one in authority onsite, and they can sometimes try to sneak in behind you through the locked doors. This is fortunately very rare.

Excellent location near the main train station and next to a few supermarkets, the toilets and showers were comfortable and very clean, kitchen had everything I needed, and the common area was comfortable. you can modify the brightness of the light inside the bed capsule which was amazing. The self check in instructions were simple and easy to understand.

There wasn’t really a designated place to put my luggage in the room. I also wish there was a shelf or something inside the bed capsule to put my glasses. inside the capsule was a bit too warm for my liking- I was there 3 nights in may and ended up sleeping without the blanket on the last night because it was too warm. The WiFi was usually fast but the internet got stuck a few times

orientation within the premises once I as in, without any help from any stuff members, easy floor plan. I liked the design and the quality of objects, sheets etc. Also, I liked the architecture of the bedroom, and the lightness of the shared room which opens directly to the square.

SHAMPOO: That there was no soap or shampoo anywhere near the showers. That is something I expect to see even in any hostel. There was soap in the toilet for sure. WINDOW SHIELD: I needed also instructions how to lower the window shield once it was up. Some information about that somewhere close tot he window would be good. ACCESS WITHOUT RECEPTIONIST: Additionally, I felt disoriented in the arrival (I arrived late, about 22:00), as the door texts which appeared once I fingered my pins were in German, so I didn't know whether I am allowed to push/pull the door or not. Other guests in the premises helped me, thanks a lot!

The room, showers and bathrooms were super clean 🫧 In spite of everything else the place is super good and if we come back to Vienna we will be staying there again. The location is very good, right next to the metro, bus, train and tram station. Also near by a big mall center with several grocery's shops and restaurants :)

Unfortunately, you can hear the noises from outside your dorm and we experienced 2 unfortunate events, an outsider managed to get inside the dorms area and stole some values and in our last night there it seems the fire alarm was accidentally activated and the noise was loud since there is anyone from the staff there it took some time for someone to arrive and turn it off.

We booked a private room with shared bathroom. One of the cleanest hostels we have ever stayed in. The shower was amazing and had super strong pressure. Good storage in the room, comfy bed and pillows. If you can read instructions via email check in and using the codes is super simple! Saw a few older people who were confused and tried asking the cleaners who were clearly had a lot in their hands and working hard. Felt a bit sorry for them. If you’re worried about it my tip would be to enter all of your details on the check in portal prior to arrival and then once it’s 1500 a check in button becomes available and you can get your door codes!

No aircon in the room. We had a fan but it was still super hot. Maybe they could turn the vents on given the extreme heat. Was 34 degrees..

It's ideal, when you just step over Vienna station over night. The location is just near by the Vienna main station, and the rooms are in safety. There are everything what you need for the overnights.

They do not offer any breaks fast, but you can get fresh backed breads and hot coffee in the train station, or you can cook by yourself in the kitchen at this hotel. There are no staff members who could help you check in and check out individually, but only the Code Numbers to enter the gate, the rooms and into the bed. If you are elderly generation, I will not recommend you this capsule hotel.

the location is fantastic for train travelers. You Can use the common kitchen and the common luggage Room the first day of your stay even Prior to 3 PM and after 11 AM in the last day of your stay.

unlockind my bed/cage was not very intuitive. I came quite late. You have to type one lengthy PIN and then anorher short one on a device attached to the bed. Each tíme you Press the button, it makes quite loud a voice. Just assure you come earlier than I did and learn how to unlock the bed/Cage early enough. perhaps this is why they call it a self-service hostel.

It’s in a convenient location, bed was comfortable, great wifi, clean, useable kitchen in the front. Lots of privacy for the beds. It’s got quirky decor by the lounge area.

My request for bottom bunk bed was not accommodated. The dorm is pretty tight. I can’t imagine when it’s high season with the beds filled up and the bathroom and toilets are consistently occupied. Bathroom needs a tray in the showers to place your shower needs like shampoo etc. We should be able perform the digital check in at anytime rather than wait til check in time. The bed codes can be sent at check in time.

There is no one in the entrance but customer service solved my problem and combined my two different reservations. Rooms and toilets were clean. Location is amazing, especially if you travelling with a heavy luggage, you only need 10 meter walk to reach hostel after metro station. Also there is billa supermarket next to hostel for every needs.

Long code and short code thing is confusing. Some hubs doors are noisy. If you dont want to leave your luggage in room, you need to pick it and put in the bed before go out, which is not easy and clean.