Everything was clean. there was almost anything you'd find in a home from a Dishwasher to a microwave. cutting board, fridge, silverware, TV.pots, and bowls and plates.

There is no cleaning product in the laundry room and no light in the laundry room or the bathrooms next to it. There were silverfish bugs in the bathroom during the nights and in my bed the first night, which woke me up crawling on my face. This was very surprising because overall it's a very clean accommodation.

The location was great. Very close to the central train station.

They were very unaccommodating for guests who are coming in from across the world. I tried to check in 10 minutes earlier and the staff told me the room wasn’t ready. I was so tired from the traveling that the mere 10 minutes would have meant everything to me. Also very rude

Our room was small, but well laid out, very modern, clean facilities. We did not use the kitchette, but it seemed very well stocked. We did use and were grateful for the laundry facilities in the basement, which were easy to use. Also an excellent location across from the train station.

I did not like that there was no one at the reception most of the time. I guess that makes me old fashioned. The Nespresso machine did not work properly in our apartment, but could not find someone to complain to about that.

Location (many shops and the train station nearby) Clean, neat room with a coffee machine and a private bathroom A welcome drink as a complimentary greeting Good soundproofing and a comfortable bed

No air conditioning, making it very hot in the apartment during the summer Complicated check-in (we had to help elderly people as they couldn’t figure it out) Weak communication (requested an early check-in by an hour but didn’t receive a response)

The room is exactly how it is in the picture. Its not massive but just enough size to have 2 people comfortably in. It is quite cosy and comfortable and has everything that you need including coffee maschine etc. Its basically a good studio apartment for 2 people. So I would recommend it as a nice place for 2 people. It is also close to the train station and has a U bahn station close to it and some restaurants and groceries near it. Bathroom is also quite spacious so no worries there as well.

The entry and exit can be a little bit troublesome if you are going on a weekend or outside of working hours. You have to use a code at the keypad on the front door and it is not so obvious how to use it. Everyone we saw including us was confused how to enter the hotel. But overall just a small thing and nothing too bad.

These are business rooms and we travel here (summer) for our vacations for context. - I liked the self service model very much, you get to handle your room and there is a room in each floor with supplies to handle it yourself, so privacy. - Washing machines were cheap and free dryers - Close the window and you forget there is a street outside. - Cleanliness throughout. - Good nespresso machine in each of our rooms, plus machine for capsules next to reception, though machine in one language only. - There is a standing fan in each room to help with heat. - Location is very very good. - Liked the keycard generation process to access rooms

- Lack of air conditioning made sleeping at night harder. - Mattresses not the best, but ok. - An inflatable pillow would have been way better than those provided. - Glass shower door spills water outside due to bad bottom seal. - Standing fan could have been quieter. - Instructions given to operate the building door on arrival (first access) weren't clear enough, we actually had to help one night two travelers that were lost on the given instructions just as we were; they knew english well enough to discard language barrier as the reason. - Since this place uses hotelbird software, we were lost on how to translate one booking for two rooms from booking.com to two independent rooms in hotelbird software. - Sink in one room leaked.

The location is perfect, you are 2 minutes from the Bahnhof, where the U1 metro line is located, and this line is ideal for getting to all locations. Clean, tidy. The hotel will answer any questions you have on WhatsApp at any time and immediately.

I chose this hotel because it had a small kitchen where I could make tea. I didn't find an electric kettle, I wrote to the hotel whatsup and they sent me to my own floor to look for a kettle in the common room, but I didn't find a kettle there either. I had to look for a free kettle in the common rooms on another floor and I found one. I also didn't have slippers or tea cups. I had to drink tea in juice glasses. I didn't say anything to the reception about it, maybe they would have helped me, but I should have had one in the room from the beginning.

Very very clean, well equipped with dishes, good location, close to the central station, close to metro and also shuttle buses from airport. Close to supermarket

As the staff are only available during working hours, you can’t leave your luggage after your checkout for a couple of hours

Easy access from main train station, easy check in procedure, clear instructions given through email, clean and spacious room. Room facilities are complete just like advertised. I like that they provide kitchen amenities such as microwave, toaster. Really useful during my stay

Though the kitchenette is complete, no clear instructions on how to use the kitchen stove and dishwasher. I got to found my own way to click which button to operate the dishwasher. However, I cannot figure out how to use the stove. I've contacted the host through email, but they only give me softcopy of manual book, which still not helpful because it doesnt state which button to start. The bed is just okay for 2 person. It just a nice size for us but if you are a bit taller, maybe you not that comfortable.

These apartments are very well located in the city. Near the bus and tram stations. 20 minutes from the airport by train. It is very convenient to check in and check out of the apartments. We really liked that you don't need keys, only an entrance card. There are cafes and shops near the apartments. It is very easy to walk to the very center of Vienna. The apartment has everything you need to cook. There is also a dishwasher and all the facilities to use it. Although the house is on the street, it is very quiet inside. Good sound insulation. Clean, cozy room. Comfortable bed. Shower.

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