Pros: * The hotel is in a convenient location—not in the city center, but easy access to tram * The bathroom was spacious and user-friendly. The receptionist provided a glass for our toothbrushes. * Had 4 mirrors in the room which is convenient * Staff provided fresh towels and toilet paper promptly upon request * The night shift employee from Uganda was very friendly and helpful. * The breakfast offers a wide variety of choices, though it is pricey €17 maybe lower it to 13-15 will be more reasonable * Rooms were well soundproofed - seen comments that the rooms facing the tram station were noisy but with closed it was fine

Cons: * The room lighting was quite dim and dark - maybe add a lamp somewhere for more light * Check-out is strictly at 12:00 PM. We requested a short 30-minute extension but were told it would be charged extra. Considering that we check in around 10 pm it would be reasonable to be offered to us free a 30 min extension for the check out * Two female staff members at check-in were quite rude during check in - although the other day they seemed more polite. I believe it is their culture to have a strict attitude but in hospitality area this should not been allowed

Fantastic for quick and easy access to train station (once you know the way). Room modern, clean and comfortable. Most important a reasonable price.. Automatic check in was a bit confusing, but help came. Wasn't easy to find from train station on arrival, as I'm hopeless with orientation and google maps. Went the wrong and long way around. All I needed to do was exit platform 9 at the other end (it says Karl Popper exit but I had missed it. Exit is also at the underpass where tram D stops. After crossing tram lines, follow the main road for a couple of minutes and hotel is on left. Will definitely stay again if the price is right.

The location is near the Hauptbahnhof, the newer train station in town. From there you can go all over the city using the metro system. The station is only 200 yds away, My concern was the noise from trains, you don't hear them at all. The building is very quiet. When you are ready to leave, it's just a short way back to the train station and connections to take you almost anywhere in town. There is a bus stop and a tram stop just outside the front door. I suggest you buy a city pass for the amount of time you're staying, 24, 48, 72 hours or a week. Great savings and you'll enjoy the views from a tram or bus or speed in the subway. There are Billa and Hofer grocery stores about 100 yds away on opposite corners going away from the train station. The prices are very good if you need to pick up incidentals or snacks including fresh fruit. Cafes and small restaurants near. Everything in the hotel (and the city) was clean, it was comfortable (although a bit warm) enough we decided to stay one more day in Vienna. Prizeotel is similar to American hotels other than the Euro style that makes you think you're in an Austin Powers movie. The rate is reasonable for the room, if you have a card that has no foreign transaction fee, always use it and pay in Euros. Their system adds a fee to the exchange if you pay using card and dollars.

Usually I can fill this section out extensively, So my wife is insisting that I note that there is no comfortable place in the room for your suit cases or to put clothes, I put that last in under duress :~)

Good location, close to Belvedere. Underground parking in reasonable money (19€ per 24hrs) so if you arrive at 8 pm you can leave your car till 8pm the next day even if you check out till 12:00.

Bed sheets with huge holes in the size of my hand - should be thrown away.

The location was good, several minutes walk from the main train station and close to restaurants and supermarkets. The staff were friendly and helpful. The room was clean.

The only thing I didn’t like about the hotel was the bedding. In hot summer weather, rather thick winter duvet covers were provided. They were so thick and warm that we still felt hot and could not sleep well even though the AC was on

The Prize Hotel is a convenient located hotel next to the Hauptbahnhof train station. Especially if you arrive by international train this is a very good choice. From the airport a couple of changes by train and tram and maybe walking for 10min and you are there. Very doable in any case. The staff is friendly, you can check-in yourself and the rooms are clean, smell fresh and have the basic amenities that you need. They try to limit their footprint by not providing you with fresh towels everyday, which i think is a good thing, but you are always available to get them if you would like. Airconditioning works great even when outside temperature is around 33-34 degrees Celsius. Thick curtains block out most light which is a plus.

I would have liked to have a small fridge to store some water and a kettle for some tea, which is something the room did not provide. In the summer/winter i think this would make the room an even better experience.

I liked how new everything was, very modern design, big room and great location. Very easy access to and from the airport. By the way, if you arrive later at night and you want something to eat, there is a supermarket that is open until 11 pm right at the train station, very close to the hotel. Also, you can walk to the Belvedere Palace as it is like 15 minutes away on foot.

There is no fridge in the rooms which was a little inconvenient but not too much. Overall a very good experience and I highly recommend it!

Great location it is a very good choice of you are travellinv by train, possibility of renting the umbrella very usfull and good quality allowed me to do a city break in the rainy day, luggage store

The pancakes machine is one and work very slow and not always works well. The scrumbled eggs I never try worse - dry with no salt nor butter. I was dissapointed here and hungry it was not easy to find something what was good on the table. Fresh fruits with joghurt were great. I recommend the hotel but better to go for a breakfast outside. No bottle of water in the room.

The location is excellent. Quiet, very close to the main train station of Vienna. Tram D takes you comfortably to the city center. Spacious room, separate bathroom (not inside the bedroom), big bed, clean. Cleaned once every three days. It was definitely enough for me. Sufficient breakfast, as usual in similar European hotels. In the lobby you can have drinks at night as well.

It would be nice if there were two glasses and maybe a bottle of water in the room. It is also customary to put a cup for the toothbrush next to the bathroom sink. There was nothing. An important suggestion for improvement: the shower itself is large and spacious, but the metal surface you stand on is completely smooth. I guess there were guests who split there and fell. This is a real danger. In addition, the shower door was not sealed from the bottom and I had to shower with the stream leaning against the wall, otherwise there would be a flood of water all over the bathroom.

Fantastic organization of breakfast. Large hotel but excellent logistics for breakfast and good service. Fun colours in hotel...pink etc... welcome drink was also offered.

When we got to our room a half naked male person was in that room. So severe misstake by personnel to "double book" that room. The girls in the reception handled it with good care and appologized and gave us an upgraded room. However, the male person in the reception I believe was the "boss" was ignorant and just laughed about it.. Management should speak with that guy.