Hotel is very nice, we received a small complimentary bottle of wine and chocolates due to our honeymoon and they delivered when it came to requesting a room with a city view so it was a very surprise. It was a pleasant stay in a lovely city, breakfast was nice but is very expensive and could easily end up adding a good wedge on to your stay. Rooms look recently refurbished and they were very modern and well represented. The bar is very nice and cosy and the bar staff very accommodating. Location wise its absolutely perfect. Right outside Vienna Central, you are 15 mins and 1 stop away by train to the Airport and 3 metro stations away from Stephansplatz which is the main City centre. Overall very happy stay

We had chocolates stolen out our room that we had purchased as a gift for our daughter, presumably this was taken by the house keepers. We reported this to the main desk but unfortunately nobody got back in touch before we left. Although not expensive it’s obviously the principal. It didn’t dampen our spirit however it did prompt us to put a “do not disturb” sign on our door for the final 2 days of our stay.

One of the best advantage of this hotel is Location, it is just in front of Central railway station. But compare with other cities it is safe and clean. so definitely recommend. The sound proof is good. We didn't hear any sounds from outside. The hotel itself is very nice, with comfortable beds and nice tidy rooms.

There is no door in a bathroom... with a shower in front of the "missing door". We were with a friend and it is not very comfortable as you don't have any privacy... And even if you are with your partner, still it is not so comfortable. for example, to use a bathroom when someone is sleeping and not wake up.. On a bright side the toilet is separate and has a door :)

Everything. - clean - quiet - good ac - drinking water and kettle provided - 2 sets of pillow - thick and thin to choose - solid mattress - reception staff are fantastic It felt that hotel does basic stuff really well - sleep comfort and staff were solid. At the same time hotel does not overspend on fancy furniture, keeping prices reasonable. Massive value for money.

Honestly it's nitpicking, but towels were a bit small, and shampoo they provide is not good.

The location is excellent - it would be good to know which exit to take at the train station tough. A very friendly 24h reception. Exceptional quick check in at 2 am - VERY much appreciated because all you want after the flight delays I had was to fall into bed.

The walls were thinner than I expected. I could hear the neighbour snoring - albeit I must admit I never knew a human can make such a noise. Because I could not hear people in the hallway or, the classic, a shower running. I am still stunned I could hear them snoring. An electricity plug next to the bed would be appreciated. There was one on the other side (i.e., the other twin bed). And I am always disappointed when a hotel in Vienna does not have good coffee. Their machines give out a bitter hot beverage ressembling a coffee....

Location, location, location! It sits right across Wien Hbf making it very convenient either to travel to/from other cities by train or to take local transportation to downtown. The bed and the pillow were just perfect, more on a harden side that I like so I had a good 4 nights sleep here.

4 Stars hotel should mean it comes with basic amenities in the bathroom, in which it lacks of. No drinking water in room, you gotta take the bottles provided by the hotel [often without a cap] or bring your own to refill the water from the lobby. Staff's friendliness is random, some are some are not and making faces.

Next to Vienna Central (Wien hbf) making it convenient for airport access on the OBB. If you like peace when you close your hotel room door, despite the hotel being very busy, there was very little to no noise from the other rooms/hallways. If you don't mind walking a little, not difficult to reach the heart of Vienna.. Decent sized fridge if you want to store items from the many shops and supermarkets nearby.

A separate kettle would be good., Weird using the coffee machine to boil water for tea that ends up tasting a bit of coffee.

We had a great stay at this hotel. The room was spacious, cozy, and impeccably clean. However, as previously mentioned in other reviews, the bathroom lacks a proper door. Depending on who you’re traveling with, this might be an issue, but it’s manageable. The breakfast is standard, and while the dining area gets very busy, the employees are incredibly efficient at clearing tables and maintaining order. Thanks to their quick work, the crowd doesn’t impact your experience much. The hotel is situated in a very convenient and modern urban area, with plenty of amenities nearby and excellent access to public transportation. Overall, it’s a lovely place to stay, and we’d recommend it!

Great location beside Wien Hbf Early check in accepted (subj to availability of rooms) Luggage storage before/after Potable water refill in the lobby

Weird room design where there is no door in the shower, forget about privacy when taking a bath Limited toiletries only 2in1 shower gel No electric kettle for tea, need to use nespresso machine for hot water There was power outage in the early morning in our floor (not sure if all rooms affected) but did not get fixed until after 2 hrs. We are waiting in the dark, and our plan to leave early was ruined. No apologies given.

Efficient and swift check-in procedure. Very friendly and helpful staff at the reception. Modern room. Very clean. Cozy and lobby and bar. Convenient location. 2-minutes walk to tram D-train that takes you into the city (Ringstraße) in 12 minutes. 3-minutes walk to the central station and 5-minutes walk to the Metro U1. Air condition that works and that one can actually adjust easily to ones own liking, temperature- and ventilation-wise. (All to do often this is not the case at many hotel, the vent just blows and one "has to live with it". But not at the Leonardo Hotel! Within minutes the temperature was at the desired level. So Kudos for this! Thank you! (Outside temp was up to 32 degrees Celsius during the stay, but the room always kept a comfortable temperature.) The large double bed was extremely comfortable! Slept very well and awoke rested. Not a single bone or joint that ached in the morning. One of the best beds I have ever slept in - better actually than the bed at home!

At times, mostly in the early morning, there was a particular sewage smell coming from bathroom drain. Since it is an open-bathroom solution, the smell then also filled the bedroom area. After a while the smell receded. Possibly some kind of pressure-related plumbing issue.

I like its close location to the Wien HBF and tram station. I like that it has twin single beds, good soundproofing and the availablility to refill water from the water dispenser including sparkling water. Good view and quiet. The staff are nice, happy to help and answer questions.

The shower in the middle of the room didn't have a complete glass door, and therefore water tend to spill out onto the floor during showers. For our room, the water did not completely drain overnight, and pools a bit at one corner. Also there was no blinds in the shower area, which means people from the bedroom area could see through. It is awkward with family as limited privacy. The lack of a kettle. And that the minibar fridge is not that cold.