Hotel is very nice, we received a small complimentary bottle of wine and chocolates due to our honeymoon and they delivered when it came to requesting a room with a city view so it was a very surprise. It was a pleasant stay in a lovely city, breakfast was nice but is very expensive and could easily end up adding a good wedge on to your stay. Rooms look recently refurbished and they were very modern and well represented. The bar is very nice and cosy and the bar staff very accommodating. Location wise its absolutely perfect. Right outside Vienna Central, you are 15 mins and 1 stop away by train to the Airport and 3 metro stations away from Stephansplatz which is the main City centre. Overall very happy stay

We had chocolates stolen out our room that we had purchased as a gift for our daughter, presumably this was taken by the house keepers. We reported this to the main desk but unfortunately nobody got back in touch before we left. Although not expensive it’s obviously the principal. It didn’t dampen our spirit however it did prompt us to put a “do not disturb” sign on our door for the final 2 days of our stay.

One of the best advantage of this hotel is Location, it is just in front of Central railway station. But compare with other cities it is safe and clean. so definitely recommend. The sound proof is good. We didn't hear any sounds from outside. The hotel itself is very nice, with comfortable beds and nice tidy rooms.

There is no door in a bathroom... with a shower in front of the "missing door". We were with a friend and it is not very comfortable as you don't have any privacy... And even if you are with your partner, still it is not so comfortable. for example, to use a bathroom when someone is sleeping and not wake up.. On a bright side the toilet is separate and has a door :)

I liked: 1. hotel staff friendliness and ability to quickly help resolve customer issues 2. cleanliness and comfort of the room 3. broad breakfast selection - both cold and hot, healthy proteins and less healthy carbohydrates

The mini refrigerator did not cool. When I first arrived the refrigerator interior was very warm and had an unpleasant odor - possibly from lack of interior air circulation. I set the red arrow to 9, but there was no change. Then I set the blue arrow to 1 and still no change. I also never heard any operational sound, however, the interior light worked so it confirmed there was electrical power. I did not report to the front desk.

Everything. - clean - quiet - good ac - drinking water and kettle provided - 2 sets of pillow - thick and thin to choose - solid mattress - reception staff are fantastic It felt that hotel does basic stuff really well - sleep comfort and staff were solid. At the same time hotel does not overspend on fancy furniture, keeping prices reasonable. Massive value for money.

Honestly it's nitpicking, but towels were a bit small, and shampoo they provide is not good.

Leonardo Hotel Vienna Hauptbahnhof has an amazing location — just across from Vienna’s main train station, with easy access to the entire city via metro. The breakfast was outstanding, offering a wide and delicious variety each morning. We were especially thrilled to meet Sepehr, a fellow Iranian working at the hotel. He was incredibly kind, professional, and enthusiastic, giving us helpful tips for exploring Vienna. His warm hospitality really stood out and made our stay even more enjoyable. The hotel was very clean and stylish, and overall we were very satisfied. However, there were a few small drawbacks: - The bathroom had no door, which was a bit uncomfortable for us since we were three friends traveling together. - There was no iron in the room, and we had to request one from reception. - Surprisingly, there was no telephone in the room, which made communication with the front desk slightly inconvenient. Despite these minor issues, we truly enjoyed our stay and would recommend this hotel for its location, cleanliness, and excellent service — especially thanks to Sepehr!

The location is excellent - it would be good to know which exit to take at the train station tough. A very friendly 24h reception. Exceptional quick check in at 2 am - VERY much appreciated because all you want after the flight delays I had was to fall into bed.

The walls were thinner than I expected. I could hear the neighbour snoring - albeit I must admit I never knew a human can make such a noise. Because I could not hear people in the hallway or, the classic, a shower running. I am still stunned I could hear them snoring. An electricity plug next to the bed would be appreciated. There was one on the other side (i.e., the other twin bed). And I am always disappointed when a hotel in Vienna does not have good coffee. Their machines give out a bitter hot beverage ressembling a coffee....

It is what it is - a hotel next to a train station. It had everything we needed for a 2 night stay. Beds were comfy, and it did the job. I didn't hear any noises from the street or train station. Our shower was blocked when we moved in but I advised front desk and it was fixed immediately.

There is not a single towel hook in the place! And it would be such a simple fix! Also be warned: the bathroom has no door (not the toilet; just the bathroom). So if you're two people in a non-romantic relationship, it's going to be awkward when it's showertime!

Location, location, location! It sits right across Wien Hbf making it very convenient either to travel to/from other cities by train or to take local transportation to downtown. The bed and the pillow were just perfect, more on a harden side that I like so I had a good 4 nights sleep here.

4 Stars hotel should mean it comes with basic amenities in the bathroom, in which it lacks of. No drinking water in room, you gotta take the bottles provided by the hotel [often without a cap] or bring your own to refill the water from the lobby. Staff's friendliness is random, some are some are not and making faces.

Great location beside Wien Hbf Early check in accepted (subj to availability of rooms) Luggage storage before/after Potable water refill in the lobby

Weird room design where there is no door in the shower, forget about privacy when taking a bath Limited toiletries only 2in1 shower gel No electric kettle for tea, need to use nespresso machine for hot water There was power outage in the early morning in our floor (not sure if all rooms affected) but did not get fixed until after 2 hrs. We are waiting in the dark, and our plan to leave early was ruined. No apologies given.

We had a great stay at this hotel. The room was spacious, cozy, and impeccably clean. However, as previously mentioned in other reviews, the bathroom lacks a proper door. Depending on who you’re traveling with, this might be an issue, but it’s manageable. The breakfast is standard, and while the dining area gets very busy, the employees are incredibly efficient at clearing tables and maintaining order. Thanks to their quick work, the crowd doesn’t impact your experience much. The hotel is situated in a very convenient and modern urban area, with plenty of amenities nearby and excellent access to public transportation. Overall, it’s a lovely place to stay, and we’d recommend it!