The hotel rooms were incredibly large with high ceilings and a general feeling of old Venice. The bathrooms and kitchen had been nicely modernized but the overall vibe was retro. The contactless entry was very smooth compared to some other properties we have stayed at. Also, when we had a question about the hot water heater ( a previous guest had turned it off), we called reception and they sent someone to check it out within 15 minutes. The price was excellent- the property is a solid 30 minute walk to the center of Vienna, and was priced accordingly.

There was a moldy smell in the elevator and on the first floor which was intimidating when we first entered the property, but there was no small in our rooms. Also the hair dryer needed to be replaced.

Very spacious, good sized fridge, microwave, kettle, toaster. Two bathrooms, including tub. On the 4th floor but elevator worked fine. Nice sized living room with two coaches, perfect for relaxing and playing cards. Full dinner table. Easy access. Close to good restaurants and bakeries. Pho 86 was a highlight.

It is a good 30 mins walk to the center of Vienna and Museum Quarter. No central heating, but the ac/heat units worked fine. Groceries stores closed on public holidays and Sundays.

Non-invasive but reactive to the needs. Example: My daughter had a earring fallen into the washing basin. On 23/12 late in the evening. I wrote a message to the property very late in the night. Next morning, 24/12 (!!!), conveniently in the morning (not too early or too late), a person was at our door. Earring was found, everything was fixed back same morning. No limit to thank you people all involved from the property side. Top!

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The apartment is located on the 5th floor, but there is an elevator. The kitchen is small, but has everything you need for cooking, including a coffee maker. The apartments are located within walking distance from the center (15-20 minutes to the Hofburg, Rathausplatz). Bus stops are 5-10 minutes away (for example, you can get to Schönbrunn Palace in 40 minutes).

The kitchen faucet could be replaced, it is a bit noisy. The blinds also need replacing. But these small comments do not spoil the overall impression.

Communication, check in and out were good. The room was in good size and as described. It was very quiet in the room.

Hot/cold water, was hard to get it right in the shower and in the bathroom sink cold was on the left which was a bit dangerous for the kids but they managed. The air conditioning was only in one room so we had to leave it working pretty strong which made one room extra cold and the other OK. It was 35 degrees out side so we need it.

Clean, spacious apartment. Easy to reach central locations in the city using bus / tram. Efficient check in / check out. Rather small kitchen but it was ok for our needs. Good value.

The wooded floor is making noise when you walk on it. It's not terrible but it was a little strange.

Amazing decor, some parts felt like a museum. It was so nice to stay in a hotel with so much original character. Centrally located near all the great cafes, shops, bars and restaurants in the 7th district, as well as an easy walk to the Museums quartier and other sights. An easy bus ride to the central station. Really spacious and comfortable rooms, bath, and small kitchenette with microwave, stove and fridge.

Nothing, I loved it!

Super cool place and great rooms, very elegant feeling to it. Self check in and great location!

Due to the nature of the house, you hear pretty much everything from the corridor when you're in the room, and everything on the corridor from inside the rooms when you pass them. Maybe better noise insulation would be good. Otherwise everything was great!

The apartament was extremely spacious, with larger than usual rooms and a great modern bathroom. It was very quiet and the staff very friendly. It was away from tourist central but within walking distance of most places. Supermarket close by.

The lack of space in the kitchen to prepare food and dry dishes. I just about managed being on my own, but it would be hard with more people. A sharp knife and more plugs in the rooms would be useful

The apartment was spacious and very good size for our group. Bathroom very large and clean. Beds very comfortable too. We did not realise on day one, but within a 5 min walk to the two roads parallel either side there were good breakfast/cafe options.

Distance to city centre was longer than I expected by foot. Trams were available but we never looked into that. Definitely will consider next time.