Modern room at the side of the hotel away from any noise from traffic. Very convenient position on Swedenplatz for trams & the River Danube & a short walk to the Old Town centre around St Stephens Platz. Excellent breakfast and afternoon tea & cake from 15.00 to 1700 hrs within the price. Very well informed & helpful staff. Viennese coffee & coffeee houses, do I need to say more.........ok, there's nothing like it anywhere else !

Towels again! They need to be renewed more frequently, also a hotel of this standard could spend just a little more on better quality toilet paper (it's actually cost effective as you use less) but this in no way should detract from an excellent hotel as this is common to other hotels of this standard in Europe.

The location of the hotel is very strategic, The tram and underground stations are right below the hotel. However, there is a great sound isolation of the windows so it was quiet. Walkable distance to the central places in Vienna and super close to the Danube river. The staff is super friendly and they offered us vegan options at the breakfast. Unlike other apartments and hotels in Vienna there is an air conditioner which was super nice in the hot days of August!!! We liked the balcony as well.

We would prefer a double bed and not two separated beds combined. The rooms are relatively small but that's not a big deal since all the rest was great!

The biggest asset to the hotel is the staff. They all were so nice, super smiley and always ready to help. We enjoyed our stay thoroughly. Very basic hotel but with everything what we need. We always look for the room with balcony - our room was overlooking very busy street but you could not hear anything inside. Slept like a babies after long sightseeing days :) We celebrated our 20th Wedding anniversary - greeted with bottle of bubbles and sweets. Thank you very much for a great stay!!! and super artistic painted eggs for breakfast - really sweet touch :)

Everything was great!

The hotel is simply amazing!! It is located very near to the city center, the u-Bahn station almost in front of the hotel. As for the hotel itself, is very clean, the breakfast very tasty with lots of options. But the most important part of the hotel is the staff! They are so friendly and polite. Thank you Angela and the girls of the breakfast crew that made us a beautiful surprise on Sunday, for my husband’s birthday!! You are so sweet! I think we found our forever hotel for every time we will be visiting Wien!

There is nothing to say! Everything was perfect!

- Great location, right next to a major tram and underground station, so easy to reach any point in the city. Also close to many restaurants and shops. - Clean and quiet room, comfortable bed. - While the room wasn't big, the space was well-utilized and it offered almost anything I could want: a desk, a fridge, a safe, a luggage rack. - Strong A/C in the room, which was much needed during a heat wave in August with temperatures reaching 35C! - Friendly woman at reception. - Breakfast included. - I really liked the box they use for toiletries! - They sell the Vienna city card that can save you money if you plan to visit many paid attractions. - I would happily stay again.

- The only thing that I think was missing in the room was a coffee machine or at least a kettle. That would be a great addition. - The breakfast room was small and crowded.

My 3-night stay was perfect. The warm and welcoming staff at the reception upon arrival was professional and always eager to assist. The team at the breakfast room was cheerful and kind, making sure you have a great start to your day. Breakfast was excellent, and room was well-appointed with AC. Location is within Schwedenplatz and a few minutes walk to the landmarks such as the Opera and Hofburg Palace. For vegans, there's a vegan restaurant next to the hotel with vegan burgers, wraps, and others.

Nothing

The location was amazing, right in the river and only a 5 minute walk to the shops. It was right beside the subway and the airport bus was only 5 minute walk. The staff were very friendly and helpful, the room was clean and very comfortable. They did a free tea/coffee and cake from 3pm to 6pm which was great, there were also games to play while having yiur tea and cake. Great for a long weekend.

There wasn't anything that I didn't like. If you do want to go for cake I'd get there early as the cake goes quick. No kettle, tea or coffee in the room.

The hotel is very well located for walking to main tourist attractions, underground, restaurants and shopping. All Staff were extremely helpful with restaurant suggestions, attraction tickets and other info. Breakfast was very good with nice assortment of cold choices as well as making bacon or eggs each morning individually if you wish. The room was a good size, clean, nice shower and arrangement for luggage. The general decor is a bit funky colourful and good lighting. All in all great hotel for a home base if you are visiting Vienna. Only issue I found was bottom bed sheets overheated possibly from protective mattress covering

Location is great,metro station is 2 min walk,10 min walk from city center. Hotel is really cosy and breakfast was super nice. What mostly makes this hotel great is their staff. Super friendly,helpful and special praise to Marc who really knows how to engage with customers! He was also so kind with greeting us every time in our language (Serbian)! Hope this hotel is aware how amazing staff at reception they have.

Nothing I did not like but would expect slippers and coffee kettle in the room.

The hotel was in an excellent location, right next to a tram stop and within walking distance of many sights. The staff were very welcoming: not just the reception staff, the cleaning staff were also very friendly. The bedroom was very clean and comfortable and nicely decorated.

The shower head wasn't fixed and it kept swinging into the corner of the cubicle, but that was really a minor complaint - the water pressure was good, which is more important.