Very big room, with nice view High comfort level. Warm room with underfloor heating and radiators, very good shower pressure, HOT water. Very good parking spot. Breakfast is basic but plentiful. We liked it. We recommend eating dinner at the in house restaurant. It is very good and the prices are very reasonable. To start, you can try tripe soup, chicken liver, pork skewers, "raceu"-pumpkin special recipe. You can thank me later :)

English level could be better. Same goes for the jacuzzi. It's there, it's big, it's hot, but that's about it. Not bubbly at all. Wife complained about the breakfast coffee: espresso and milk coffee. I tried the cappuccino and it was ok.

Very friendly owner who speaks some English. The rest of the family are very friendly too but do not speak English. The place is clean, the room we were given was at the corner, second floor very spacious, very long balcony with great views of the mountains and the city. The famed breakfast turned up to be pretty standard, no fried trout or anything like that. It was February though, the busiest period of the year. According to Ivan, the owner, the best period for skiing is march, because there are fewer people and it snows very hard starting the second week. The ski depot is good enough, and warm. Around 10 minutes from the gondola and 15 from the main square. The surroundings are cute, the main high street close.

Breakfast is theoretically from 7am, but more realistically from 7.20, which can't be a bit late. After all it is Bansko, so queuing is the real sport, if you want to get skiing Sound insulation is a bit lacking, so you might hear your neighbours and the singing from the nearby restaurant. The smell from fires and incinerator can be too strong and linger at night, but that's more a bansko problem, than something specific to the hotel

I liked the fact that this family run house/hotel is really central close to the gondola about 10min walk. The view from the window was spectacular. I loved waking up every morning to see the mountain view. Breakfast every day different and was good. Restaurants so many nearby with good choices of food. Supermarkets and shops everywhere. Good spot for kids there are playgrounds near by. We really loved our stay at Gazei. Ivan the owner is so kind and he even gave us a ride to the bus station.

The WiFi was really bad in our room. It was so difficult to explain my 2 year old daughter why her tablet is not working properly.

The owner was very friendly and accommodating, always ready to help out. Always with a smile. It's been a while since we got such service. I would come and stay again just because of him. Breakfast was tasty and different everyday.

The rooms could do with a renovation. The mattresses were hard.

Breakfast was more than enough with simple & well prepared options. The owner of the hotel was so cute and helpful. He arranged everything we wanted! He was always smiley and open to help for anything. The rooms were clean and big enough to make all the preparations for snowboarding. Definitely would want to go again!

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Homemade Dinner and breakfast 😋. This place is a Culinary gem, home grown vegetables, pickles and salads, homemade sausages, homemade raspberry wine, jam!! I have never tasted more delicious, mountain grown food, wine, rakia.. Superb!! I will be looking to return in the summer just to taste the food again Proximity to the main lift station - 5 minutes walk Cleanliness! Friendliness of the host! Everything is 10 stars, I couldn't fault the place!

Great location close to gondola (10min walk). My room was really comfortable and warm. Staff is extremely kind and helpful. There is sauna which you can use anytime for free. Breakfast was good and served from before 7.30am. There is as well other food available in the restaurant. I could leave my luggage there on my last day and come back to change before leaving Bansko. Highly recommended.

Kindness and hospitality! They have great home made food . Delicious! It is family hotel settled in quiet but good location. Everything is in walking distance.

Central location Quiet street Near cable car Near bars and restaurants Very friendly and helpful owners Laundry service Nice breakfast

Needs more furniture on balcony Would be nice to have toilet paper and towels replaced more regularly

Extremely clean! Both the hotel and the room was smelling fresh! The staff was very polite and willing to help with everything. Key position, very close to the center and lift

Breakfast was delicious but not that many options Refrigerator was not working