Great time at Art 'Otel. We stayed couple for 6 nights. Excellent location, just 2 minutes from the main street of Sofia; breakfast is good with a big variety of sweets and cakes; every day between 18:00 and 20:00 there is an open bar with free snacks and alcohol, and the hotel's staff treated us like family! Wonderful experience, see you next time.

The atmosphere of the hotel is homely, the guests are treated like family. The staff is polite and helpful. The owner of the hotel is a wonderful, generous and hospitable man! (Hi Emil!) Breakfast is very varied and plentiful, the food is very fresh, delicious and aesthetically served. The hotel is located near Vitosha Boulevard on a quiet street. The metro is very close. Super rest, we recommend it to everybody.

Location is ace - and go to La bottega restaurant nearby. Our room had a massive terrace. Good shower. Very clean. Breakfast delicious and so much choice - keep Warmers closed though wise eggs cold!! Delicious bread!! Sweet staff.

Air con a bit noisy and sounded like dripping water A little bit dated.

Great rooms with enough space and comfortable bed. Helpful staff, they allowed us to check-in earlier than expected which was excellent for us. Also, good breakfast with a good variety to choose from.

The receptionist Lacaesar was exceptionally helpful. All of the staff were excellent.The breakfast was very good and varied.The room was very comfortable and had toiletries and slippers.The location is central and convenient.Between 6 and 8pm they offer free food with unlimited drinks of good quality.They also gave us free cakes.

The only small thing is that the temperature in the room was very high..take summer pyjamas.

Perfect location!! Wonderful breakfast, great drinks. Exceptional service and staff!!!!

We spent three nights at the Art ‘Otel in Sofia (May 18-21) and were very impressed with the service and the facilities. Everything is super clean and comfortable, and the room was very spacious. Emil, the owner did his utmost to make our stay in the city pleasant and enjoyable. Their breakfast is second to none. Absolutely incredible variety of foods on offer both sweet and savory. Adding our three breakfasts there we could not try everything they had to offer, even eating just morsels of each plate. They had 13 varieties of cheeses, 5 or 6 natural yogurts, 5 different types of eggs cooked, beaten, mixed, fried or otherwise, cold cuts, sausages, meatballs, local savory pastries, tartes, baklavas, pies, and on and on. It goes on forever. The Hotel offers a free happy hour in the evening with quality spirits, wines and beers plus accompanying snacks. Again: FREE. The location is fantastic right in the center of town and has its own parking space, albeit tight. We couldn’t have picked a better place to stay in our first visit to Sofia.

I highly recommend :) Location is enormous. It is very close to main street and historical places by walk. Staff, especially Christine, is amazing. It is very clean, very hot... the breakfast is very successful. We will definitely stay here every time we go to Sofia. I am glad we chose this otel.

Location great for shopping and sightseeing within walking distance of the hotel. Breakfast was a wide ranging buffet with excellent choice of seasonal fruits homemade cakes, local delicacies, Bavarian cheeses, local honey and buttery croissants. Main reception staff spoke perfect English and were very helpful, supplying local maps and directions to buy Bavarian souvenirs. Quiet and peaceful room with bath robes and slippers. Welcome treat at both beginning and end of our stay. Taxi fare included in our room package. Lovely art works on display.

Duvet was very narrow. We chose to stay at this hotel especially as there was a package which included local wine tasting and canapés each evening, live music and coffee and cakes available throughout the day. This turned out to be local white or red wine, or beer. Guitar music, good, but not the same as the photo of the harpist, and no sign of coffee during the day. Canapés have been replaced with some crisps and corn. Felt other guests were uncomfortable with the bar setting, not at ease, and didn't stay long.

The staff were amazing prior to our visit and during our visit and could not have been more helpful. The breakfast was every conceivable food you might like to eat at breakfast - they really try to satisfy all needs. The location could not be better and was perfect for a 3 night stay.

We had upgraded through our booking agent to a mountain view room. In fact, although we could just see the mountain top over the rooftops, the higher up rooms are smaller. Our travelling companions had a lower grade room i.e. not mountain view, but it was lower down and much larger.