Overall the condo was great. It had sufficient cookware & plates, etc. The location is very good.

The mattress in one of the bedrooms was horrible, it is in terrible shape as both people roll into the centre & it is very uncomfortable. The pool area is in desperate need of a change area. We had to walk outside to get to the pool area & there is very limited space for jackets, boots & a dry area to leave your clothes.

The layout of the room worked well for us. The room was well equipped with things to make our stay comfortable.

The parking situation was a little bit of an issue. We had 2 different men come knock on our door about where our car was parked, which when we met with the manager they went to our car and told us it was parked in an approved space. Then in the middle of the night management went into the garage and took all the signs down of where to park and then moved the spaces and signage around. Did not appreciate how it all happened. First men that read on our car where we were come knocking on our door and then no communication from the management about parking changes.... frustrating!

We had reserved a one bedroom with spa bath. I am in a wheelchair and found it very tight to move around. Would have worked only because I'm still able to shimmy around bed area, otherwise it would have been difficult. We mentioned as a suggestion only that maybe not to classify that room as wheelchair accessible in future. We got back after dinner and were told of a upgrade. 2 bedroom and large area to move around in. Absolutely amazing helpful young lady that looked after us. Sorry can't remember her name.!!! Very clean units and has everything you would need. Great Location, lots of restaurants in area

Nothing really, bed was very high for us shorties lol

The 1 bedroom condo was spacious and the kitchen had all the amenities you would need. The bed was comfy with lots of pillows.

Being a pick-up truck owner the underground parking wasn’t optional,so I had to park in the back of the unit. Those parking spots weren’t big enough to park a truck without having to squeeze out your door. Having a bunch of different codes to get through doors could be annoying at times and having the pool/hot tub in a different building from where we stayed wasn’t very convenient . Had a hard time with the code on the back door entrance to the pool, so ended up not using it.

All appliances you would have in your own home were there. I managed to wash and dry clothes, very useful when on a touring holiday. Huge bed in main bedroom. Within easy walking distance of downtown Canmore. Reception staff were very welcoming. Apparently There was a pool but we didn't get to try that.

Towels, tee towels etc are getting a bit worn. No keys or key cards so you had to remember lots of numbers to access the various doors. Noisy if you get inconsiderate guests who stomp around in rooms above or shout in the corridors, but you could get that anywhere!

The condo was spacious and well equipped with everything we needed including laundry. The balcony was also spacious and had a grill, of which we took advantage. The pool with the water slide was fantastic. My son loved it! The location of the condo was great. There were a number of places within easy walking distance, and with a little more effort, you could walk to downtown Canmore. It was also really easy to get on the highway to go to Banff and conveniently located for public transportation.

The door to the condo automatically locked after about 10 seconds, which was a bit annoying while trying to bring things in and out. The main part of the condo had air conditioning but the bedrooms did not. It would have been nice to have had a fan in each of the rooms.

Very nice facility. Very clean and well equipped. Loved having a washer/dryer in unit. Great view from balcony. There is road construction going on nearby but able to get here easily. Would highly recommend.

Instead of a key card, I received a piece of paper with "codes". Every door had a code. Needed to make sure I kept that paper handy. Very cumbersome. Would rather have had a key card. Certainly key cards can be programmed to open the doors. And I found the whole facility a bit of a "maze". All of these non-adjoining buildings.

I did not have breakfast at the facility.

I was disappointed with all the extra charges for early check in, check out and mostly on the view extra charges I can understand if staff had to rush to get a room ready but in my case the room was already available when I called at 12:30. It appears all rooms have a view so I am not sure what view the extra charges gave me when compared to others. I can understand the late checkout charge if the room is required pronto.

The suites were really very nice, spacious, with mountain views, fireplaces, equipped kitchens, spa bathtubs, as advertised. Also the pool complexe was amazing. The location was safe and practical, close to restaurants and grocery stores. Also a pleasant walk to trails along the river and downtown. What we really appreciated was that the suites we requested were across the hall from/ or next to each other. So our family get together with relatives from Toronto, Houston and California was just perfect! For that we thank the staff.

it was a bit too windy in Canmore on the 25th of December. Fortunately a few restaurants were open and, otherwise, the winter weather was just fine, beautiful sunshine…

The hotel is in the center of Canmore, but due to the extremely cold weather, we did not leave it. The suite with two bedrooms and jacuzzi was very comfortable and spacious. The kitchen is very well equipped, as is the entire suite. The pool is great with hot water and a hot tub. Check in and Check out was very easy with codes instead of keys. The hotel has a garage which is extraordinary

The problem was that the swimming pool is in another building and the distance from one building to another, even though it was 30 meters, was a challenge for children at a temperature of minus 35 degrees. The TV could have more channels for children. At night, some children were running through the corridors and banging on the suite door, you have to pay attention to that.