I'm 2.5 months postpartum and this was our night away from home with the little one. Staying at Lamphouse was delightful overall! We loved how close this location was to everything. It was clean, the beds were very nice, the shower was lovely! The price for our stay was such a steal of a deal too.

It was quite warm in our room. We turned the thermostat down and opened a window, layered down to almost our underwear, but had to resort to the loud AC as it still continued to uncomfortably warm. We also didn't have control of the T.V. volume either. It was loud, and no matter what we did.

Room was lovely but lots of outside noise. Supposed to be one parking spot per unit but when we went out for dinner, someone was parked in our spot when we came back. Staff were awesome 😎 Link for online check in didn't work and neither did code for door so we had to have a physical key, which we were only given one and of course my son locked it in the room. The upside was that the staff were amazingly helpful and came to help us out promptly, even though it was late at night 😎

Excellent location to all things downtown Canmore. The pet friendly room was really helpful. The smart TV upgrade was very much appreciated. Hot tub was awesome, our experience was that it was maintained and open the entire time...should be noted that the health authorities demands closure when temperatures are below -21 degrees Celsius, not the hotel's fault. I will stay here again.

no vent fan in the bathroom but there is a window, otherwise, everything was excellent.

The room was comfortable with a large king bed, good size floor space and place to store clothes etc. good size fridge and it is very close to Canmore town centre and everything is within walking distance.

The heating system was clunky, and very loud. The TV in the room Seemed to have a mind of its own what buttons did or didn’t work, and randomly the volume would go up or down. Sadly, my room was above a room which had a dog which barked a lot, and could hear it though the floor in the night. None of these things were deal breakers, but, I did expect a little more from the price point of this room. The property could benefit from a booking system for the hot tub, so that guests all have a fair chance of accessing it, especially during busy times, sadly it wasn’t a feature I was able to use as it was always occupied when I tried to go.

The staff was friendly and professional (e.g.) when the adhesive gave way on the shampoo container the staff was pleasant and took care of it immediately. Now a drilled into the tile, telling me that they took care of the issue with a permanent solution vs. a temporary one - taking pride in the facility. We will be back and or have confidence in booking other Basecamp properties. Plus we will recommend the property.

On arrival, felt like we were coming into an old rundown highway motel, but were very pleasantly surprised once we got into the room. Room was quite big, separate living and kitchen area. Bed comfortable. At the end of the main drag so made for great experience with easy access to the town. Probably the best property we stayed at during our week long trip from Vancouver to Calgary

Would have been nice to have some plates, cutlery and a toaster.. there were plenty of wine glasses though..

Beautiful scenery around hotel. Centrally located. Overall, a great place to stay.

Had one issue with our room not being cleaned as scheduled, which I think was due to a mix up at check in. Not the end of the world and mistakes happen. Check in staff not overly helpful with correcting the problem (didn’t really seem to know how to help or what could be offered to correct things), but in the end had little impact on our time in town.

It's always clean. Beds are super comfy and curtains keep it nice and dark, not too noisy. I like the rocky mountain soaps, and it's a fantastic amount of space for the price.

I've stayed here before in the spring and it was fantastic. Still great this time but it was absolutely freezing. I don't know if the heat was just broken because there was a space heater in there, but it did nothing to keep the room warm. I had to wear three layers of clothes to bed and it was about 10 degrees when i got up. I get it it's a winter town, but I still want to be warm inside lol. I would've brought my own if I was just informed it would be cold.

the heated floor in the bathroom was nice. everything was clean. felt comfortable walking around in bare feet. there were plenty of hooks to hang coats, etc. and lots of drawer space.

the room was too warm and we had to open the door and windows to cool it down. (even after turning the thermostat off.} woke up to the grader clearing the parking lot at 7am. would like an instruction manual for the Cube, as well as some way to turn off the screen. It was too bright at night when trying to sleep. a shelf in the shower would be helpful.

We didn't have a chance to eat breakfast. but the location is so good. Everything is close and within walking distance of the hotel.

Please use the big doormat at the entrance of the door especially in winter because all the mess with shoes spread inside the room.and if possible keep a outdoor shoe scraper cleaner brush at the room door especially which one are with the parking spot. Thank you