A great pick for an airport hotel - easy shuttle, you just have to use the free phone outside Departures. Nicholas, the shuttle driver, was so friendly and lovely company for the short trip to the hotel. You could get the Metro if you wanted, with one change, but the shuttle is very quick and simple. I was given a suite, which I dont think I booked, and it was huge! Separate living area with tv, a fridge, coffee maker and kettle. Aberdeen station is just a few minutes walk away, and the Canada Line gets you as far as Waterfront station within 30 mins. Easy! The gym is really well equipped and the pool is decent. Unusual to have a pool at an airport hotel, and its not a bad size. They will store your luggage if you need. Theres a restaurant there, I had breakfast, it was quiet and the food was good

My only suggestion would be one of those spinning swimwear dryers in the changing rooms. I had to pack a damp suit as I wasnt there long enough for it to dry. Its not something 'I didnt like' its just a suggestion.

Located in close proximity to the Skytrain you can get into Central Vancouver really easily. Hotel has a hourly shuttle bus to the airport and on demand when you arrive. Rooms are spacious and well equipped. I made use of the Chinese supermarket for snacks etc. If you ParkRun it's an easy 5min walk to the start of Richmond ParkRun.

Only one lift working but didn't have long to wait at any point. I was upgraded to a suite on my incoming overnight stay which would have been fabulous if you were a heavy sleeper but the laundry and staff lift adjacent to the room made the lounge area very noisy from early in the morning,

Great location, free shuttle bus pick up from/to Vancouver airport. We stayed for one night before the cruise next day. Shopping malls are just nearby. Walkable to Skytrain just for 3 minutes. Clean and Spacious room with 2 double beds, gym & swimming pool. Friendly staff, speedy check in and check out. Thanks for 2 bottles of water are provided. Again, location is super convenience, short stay is fine. I would come back again if needed in the future.

Outdated furniture, expensive summer rate for one night $400, breakfast not included. It would be great if continental breakfast is provided for guests.

Very comfortable room, clean and quiet. Great location (next to sky train). Airport shuttle was super fast (no pick ups at other hotels). Gym was fairly well equipped, a good size and quiet. Staff were very helpful

Both times I stayed here one of the elevators is broken which can make for some long waits and full loads. Also the 12th floor accessible by a weird cargo elevator which freaked me out at first. (front desk did offer to help, I was fine but it took some time to work out the system)

The location in relation to the airport was great and a shuttle is available. There was a grocery store very close by to get snacks, and a transit station across the street for a trip into Vancouver. The room had a small refrigerator and there was a microwave in the ice machine room. Other reviews said the hotel was run down, but my room was fine - you can tell by the bathroom that the hotel is older but everything worked and the room was clean. Bonus....the lighting in the bathroom was great and I could open a window for fresh air.

Very close to the Skytrain station, enough to go without an umbrella in the rain. Additional towels enough to use the whole stay (three nights) had already been supplied. It was comfortable for a duvet day. The fridge was large with a small freezing space. Therefore, I could enjoy tea with fresh milk all day in my room.

The phone for the airport shuttle request was at an aisle of outside the airport terminal bldg. It took a long time to find it. (However, the phone was shared with many hotels with an airport shuttle. So the same thing to be said for almost all the hotels in Vancouver.) Unfortunately, I managed to find it, but no one responded to the call.

24 hr shuttle - others say they have a shuttle but I picked this hotel because I was not sure my flight would arrive in time, it was 2hrs late and was happy to have the shuttle pick me up. Also used it for the drop off for my flight the next afternoon. Much easier than using sky train as my bags were heavy. Comfortable bed, quiet workout room, easy walk to many local restaurants for breakfast and lunch. Staff were very helpful and in a pleasant mood.

Instructions for shuttle were a bit confusing because I didn't not find the area to "call the hotel on the airport phones". I'm glad I live in BC because it was a quick call.

The free airport shuttle was a big plus and so was the location just across the road from Skytrain station. Apart from that, the staff was very helpful. We could not check in on the booked date due to fight delay and the management did not charge us for that day since it was airline delay/ cancellation. When we came back for the second time after Alaska Cruise, they graciously allowed early check in. The restaurent in hotel saved us the trouble of going out for dinner. The restaurent staff was polite and prompt. The small shop in the hotel was useful for buying few necessities and Maple Syrup.

The coffee machine did not work well.

Location across the street from the Aberdeen Skytrain station was very handy for getting around Vancouver. The hotel airport shuttle was a bonus and efficiently operated, every 30 minutes 24/7.

Bathroom sink clogged up on the second day and emanated a stench from it. Note staff spent 2 hours fixing the issue and gave my travel companion and I a meal voucher for the hotel restaurant which was appreciated.

Excellent stay! Granted, it’s not the newest hotel in the city, but the room was clean and comfortable, the staff was friendly and efficient, and the location was directly across the street from a SkyTrain stop. Also, the shuttle to the airport took only about 10 minutes. Further, though not cheap (nothing in Vancouver is), relative to the area, it was a good value. As for the area, there’s a mall across the street, and a grocery immediately behind the property, providing easy access to various food options.

It wasn’t something I “didn’t like,” but I was a bit surprised that the shuttle ran only once per hour. Still, it was possible to reserve a spot in advance, so that helped.