The staff were all warm and welcoming. They made sure we had fresh-baked cookies every afternoon/evening we were there. Although it is a small gesture, it has an impact. The staff accommodated our needs very well, especially the front desk and breakfast servers. The complementary breakfast was a very decent, hot buffet, with variety throughout our stay. The room was comfortable for a family of four and a pup, and it was very clean. The beds were lovely, and the blackout curtains were exceptional. Quiet. Restful. We had 3 hockey teams come into the hotel the last night we were staying; the staff assigned them rooms on the upper floors, allowing for a quiet night for us. The pool and hottub, bar, and lounge were a great addition. The location is spectacular. Right off the main highway, with many excellent restaurants and amenities very close by.

N/a

Excellent, modern, clean hotel with comfortable beds & a great breakfast (Eggs, sausages, waffles, toast, hash, oatmeal, fruit and all the fixings etc). In-room kitchenette was well equipped with pots, pans, toaster etc. The pool and hot tub/spa was especially enjoyed by my kids as the pool room is always warm and nice. The staff was superb!! Absolutely no complaints whatsoever. They went above and beyond. Kudos to the cleaning staff! The freshly baked cookies everyday from 3pm, were just to-die-for. Free parking, designated smoking areas outside. Nice outdoor patio area with seating & bbq grill available for use. Multiple large washrooms near the pool area, and ice machines are also available. Gym is modern and well equipped. Can walk across the street to Tanger outlet where there are lots of restaurants and stores. Will definitely return with My family.

Staff, Staff, Staff! Location, cleanliness, breakfast bar, gym. our stay included a Saturday morning and a Sunday morning and both of those mornings the breakfast bar was staffed by two different employees, and both of them kept the area, immaculately, clean and well-stocked, until after the time for it to close, and even then they asked if everyone was finished before they started to close it down. Bravo to the breakfast bar staff. If you’re travelling with a team and you can afford it in your budget this is a great option.

The price was a stretch for the size of the accommodation.

A new hotel located right across the large Tanger shopping center. The hotel staff is very kind, and they responded positively to all our requests. The rooms are spacious, clean and quiet, and very pleasant for a stay of several nights. The hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who come to Canada for a long stay.

Every morning there were some suspicious people walking around the lobby and the dining room, smelling very bad of cigarettes, which it is not clear what they are doing there. It is very unpleasant, especially when you want to sit quietly and eat your breakfast

Everything from booking, to check-in, to the stay was wonderful. The staff are extremely welcoming and friendly. Everyone was very helpful during our long stay - we were there for the World Junior's. The hotel is right across the highway from the Canadian Tire Centre so it's great for any hockey games or concerts happening there! Bigger than average mini-fridge in the room was lovely since we brought some of our own food/drinks!

Nothing, honestly! Our stay was great!

Great location, was the 2nd nite here, was having work done on my home. The staff were very good and friendly at check in. One issue though, on the 30th, when checking out, I was later for breakfast ( arrived after 9am) and the lady was just clearing away the breads, etc. she refused to leave a few slices and simply reminded me that it was after 9am. Luckily I remembered a very nice man @ front desk( probably a manager), and asked him if he could get me a boiled egg and yogurt, which were locked. He did immediately, without reprimand or questions. So he saved the day! Maybe others could learn to be more flexible. Other than that , nice hotel. Thanks!

Service and intolerance of lady taking away the breakfast because I was later than 9am ( I arrived about 9:20am), and she was incapable of legibility…

Great location - close to many restaurants and shops, Canadian Tire Centre, and Outlet mall is within walking distance. Rooms and facilities were very clean. Pool and hot tub are a good size with lots of seating. The breakfast is very good with many options. Loved the added touch of the fresh baked cookies every afternoon. Staff was friendly and helpful.

Not much to complain about. Bed is very firm (almost too firm) and bathroom fan was not working well.

The Hotel was modern and very clean. The staff was wonderfully pleasant and helpful! The TV was huge, and accepted our fire stick without trouble. The pool was very clean and the chlorine level was okay. The beds were extremely comfortable and the pillows was nice and firm. We asked for extra blankets and that wasn’t a problem! There were free cookies and breakfast was wonderful. It was a really nice stay.

The pool area was very hot and stuffy. The pool towels were small. There wasn’t a zipper mattress protector on the bed.

comfy beds, clean and modern decor, free parking, free breakfast, nice pool/hot tube area

rooms are smaller than average for 2 queen bed room. They gym is poorly maintained - both treadmills were out of order the whole week I was there, the one stationary bike faces a wall and is RIGHT behind the eliptical so you have someone at your back that you can't see, creepy layout! Never any water in the gym and only a couple of towels.

Room was very clean, comfortable beds. Location to Canadian Tire Centre was excellent. Front desk associate Namrata was very friendly and helpful.

Shower area had pink mold in the corners. Ordered food from lounge- tomato/avocado/greens salad was wet (soggy)with way too much dressing, burger meat was very thin and processed taste, fries tasted like they were McCain fries from the oven. Perhaps review your suppliers?