Very good service by Casa Hotels - we were confused with the different addresses and the parkings lots but it was easy to reach them and they were very kind and helpful. The apartment was very nice, big enough for two couples, and the area is perfect, on a busy road near many breweries and restaurants. The tram passes right in front so it's easy to reach downtown. If you are a light sleeper, bring a sleeping mask and earplugs if you sleep in the room facing the street. We also really appreciated having the free parking.

Some minor improvements that could be done to the apartment: having some kitchen towels and rags would have been helpful, and some sugar for coffee - we bought our pods and milk but sugar is more annoying to carry around.

It’s a great space for groups with 3 bedrooms and 2 bathrooms. Loved having a kitchen to cook in so we didn’t have to eat out for every meal. Also there was so much natural light during the day with the sky lights it was great. We also appreciated that there was parking!

The water pressure in the shower,and weirdly, the sink in the bathroom was very weak. Also one of the beds was kind of broken? It slanted down at the foot of the bed and clunked when my friend rolled over on it. We tried to use the pull out couch but that was broken too (it wouldn’t pull out) so my friend just slept on the couch.

The apartment was clean, bright, and warm. Stocked with things that we need during the stay, including shampoo, conditioner, body wash, utensils/plates, etc. Public transit stops were right across the street.

The shower was a little small, and the bed was a little harder than my liking. But these are really minor things. Can hear some traffic, but it’s really only when you have windows or the door to the balcony area open. While I didn’t get a response to my question regarding my stay before going, they gave me all information needed the day of.

Location to History (concert venue)

$150 cleaning fee I work in hotels and that was way too much. I wanted to cancel when I saw the cost of cleaning but would lose the $230 I paid for the night. So expecting 230 and ended up being 380.

The location was in a great neighborhood, it was exceptionally clean and well cared for. It was stocked with everything you would need. It felt like I was at home.

There is really nothing I did not like about the property.

Cozy, clean, and nice that every basic thing you need is provided including shampoo, plates, cups etc.

Communication with staff was mostly poor and slow to respond to your questions. Other than that, the Wi-fi password and Wi-fi in general just didn't work. Staff never got back to me about that issue but it's a very minor thing.

Very spacious, comfortable and clean. It had all amenities we required.

There was nothing we didn’t like.

Location and ease of access. The apartment layout and back patio were nice

Parking was not clear, required some help identifying the designated spots. The couch had some icky stains on it. The fireplace wasn’t working.

Location parking, we had 2 appartement.

We had 2 appartement, appartement 1 was loud because of airco system and was not cold enough. Appartement 2 was perfect with airco much cooler then 1. Appartement 1 badthroom would be better if the shower Head could move or with a host like appartement 2. Overall is was ok

The apartment is a great little apartment with nice outdoor space. It is well connected to the city with bud stops and streetcar stops right outside. Lovely neighbourhood with lots of great small shops and restaurants. The apartment is well presented and equipped. Very quiet too!