The most incredible, most breathtaking hotel we have ever stayed at. From the moment we arrived, we were met with warmth and kindness—every single staff member was genuinely lovely, making us feel so valued and cared for. The hotel truly embodies the essence of hospitality at its finest. You’re not just a guest here; you’re embraced and looked after with such generosity that every interaction feels wrapped in genuine warmth. The hotel itself is a masterpiece—absolutely gorgeous in every way. The architecture is grand and palatial, the interiors are refined and elegant, and the attention to detail is simply impeccable. The fresh flower arrangements in the lobby were absolutely stunning and filled the space with beauty and warmth, brightening our days from the moment we stepped inside. Our room was spacious, beautifully furnished, and completely silent—we didn’t hear a single sound from outside. The bed was large, exceptionally comfortable, and made for the best sleep we’ve ever had in a hotel. Everything about the room was designed for relaxation, with warm, dimmable lighting that created a cozy and inviting atmosphere. Dining was another level. The restaurant and bar were fantastic, and the room service breakfast was delicious, generous, and reasonably priced. Even the smallest details elevated the experience—plush, luxurious robes (I still miss them), ultra-soft towels, and an aircon that was whisper-quiet yet kept us perfectly warm during one of the coldest times of the year in Toronto. A truly unforgettable moment was when the staff, despite their busy schedules, took the time to personally show us around the hotel’s event venues. The beauty of these spaces left us completely mesmerized—every detail, every design element was pure artistry. Hands down, the most extraordinary hospitality experience we’ve ever had. Every single second in this hotel felt special. The best days of our lives. Worth every single penny—and honestly, ten times more.

Everything was simply perfect.

Amazing hotel. Excellent sized rooms. A nice bit of luxury staff could not do enough for you. We ate food in both the breakfast cafe and bar area, both were exceptional. Concierge organised our trip to Niagara Falls. Pick up and drop off at hotel. Construction was going on in the road outside this hotel but you could not hear it good location from centre of Toronto If arriving at Toronto Pearson airport use UPexpress train to union station. ( departs from inside the airport) Takes 25 mins to Union station 5/10 min walk to hotel. Tickets available to buy online in advance. Very easy and cheaper than taxi

Nothing

Great location on King St, close to everything you need. Easy access to trains/subways and shops. The room was very nice and spacious. Comfortable bed and pillows. Nice bathroom. Very well maintained hotel. Staff were lovely.

On our last day we missed housekeeping but that was due to us being in the room until about 2pm with the "do not disturb" sign up. Also the fridge is an "eco fridge" and did not work, but they were happy enough to send up a proper fridge. Had to plug it in next to the desk which was a bit odd, but it was out of the way. Not sure what the deal is with the eco-fridges but they definitely don't keep things cold like the proper fridge they sent up.

Wonderful hotel, combining luxury and historical architecture. All staff very attentive, kind, helpful, we even had a pleasure to meet the hotel manager and his team, immediately offering us a help with a luggage when seeing us with children and 8 suitcases. Sadly we couldn't prolong our stay since the hotel was fully booked out. Room super spacious, super comfortable. We recommend to book the breakfast package in advance since later there is only a la carte restaurant. Garage parking right next to the hotel, subway 2 min walking. Our kids were thrilled.

The room was too dark since the windows were facing the inyard.

Very quick response when I called the service desk to clarify the situation with the missed special requests. Very quiet rooms - but the doors need more sound reduction - overall , good.

It seemed I was dealing with several people but disjointed - I pre- ordered celebratory drink but was disappointed when it was not there upon arrival. Also the room rate went down $170 within 24 hours of booking it. Yet no one would honour the difference because it was already paid for!?? Very dishonourable. Poor taste. Also the checkout process was confusing- I received a txt advising me the click on my email connection to check out. I never received it. This again was settled by the service desk after being on hold at the front desk for almost 10 min.

The staff is amazing, everyone is so nice and helpful, from the front desk to the breakfast restaurant waiters (especially these guys!). The scale of the hotel is impressive. The lobby is massive and useful as a semi-private space to work out of for the day. Our room was huge, too. It's a small thing, but we loved their elevators. They have 6, and they travel extremely quickly, so even though the hotel is huge, you never have to wait more than a few seconds to get an elevator.

The bed is soft for our taste. We felt a bit sore after a few nights.

Our stay was perfect. My wife and I stay at the King Eddy every time we come into the city. Staff,facility and location are perfect. Today was very hot in Toronto on checkout my wife asked the consierge how warm it was??he replied ,very, would you like water for your drive. So simple but that act ensures that we will be coming back always!! Cheers Geoffrey Gamble

We had a lovely room that faced East. After sunrise I noticed I hadnt secured the black out curtains. I eventually used a makeshift clip to hold the blinds together. Perhaps you could install some kind of clip to properly draw the blinds. It was a perfect stay.

We loved the ambiance, decor, history and most importantly the hospitality! From the moment we arrived, everyone was friendly and helpful and treated us so well! We received a complimentary upgrade to our room! We stayed in the King Premier, it was very nice, clean and spacious! We also received a delicious treat for our Anniversary upon arrival! The bed and sheets were so comfy and I appreciate the cleanliness. The housekeeping staff truly worked hard to make our stay enjoyable. We truly appreciate that. We enjoyed the Consort bar, where they also acknowledged our Anniversary ...which was so special, the Victoria cafe and especially the high tea! Every bite was delicious and delightful! Thank you to Dan, Day, David, Madelyn, Valentina the chefs that spoke with us personally and everyone who made our stay so nice! We did not get to enjoy the spa, which next time we will... We definitely recommend staying here and we will be returning in the future! ❤️

I did not like that we came to the end of our stay! Everything was wonderful! I do wish there was a pool and hot tub area...but other than that, no complaints.

This beautiful hotel is so well located within walking distance of all Toronto’s top spots and eateries. The room was spacious, gorgeous, immaculately clean and very comfortable. The front desk staff were incredibly helpful and friendly as were all the staff we met during our 4 night stay. We had a slight issue with our room on arrival, but I’m pleased to say it was dealt with swiftly and to our satisfaction. I would love to return one day and I highly recommend this beautiful historic hotel.

There is nothing to dislike.

Location is important an King Edward is located perfectly. Then the hotel room providing the best sleeping qualitiy I experienced at a hotel for years. The beds are excellent. Staff very friendly and service minded in the reception as well as the cleaning team. This hotel works !

If there is anything to complain about it could be the AC being a bit disturbing, but on the other hand during summer days maybe its to be expected. Did not cause any problems.