The hotel is in a good location on a quiet road about 15 minutes brisk walk to the harbour front. Beds were comfortable and we enjoyed the breakfast included. It was good to have a coffee machine provided and fresh water also was available in the hotel lobby.

The room was quite small and the nightly rate was a lot compared to other accommodation we had booked during our stay in Canada (especially after taxes are added). The hotel rooms overlook nearby residential properties (but were well screened, so privacy was not an issue).

Good location with parking. Clean and comfortable beds. Laundry facilities were great.

The bathroom set up was awkward. You have to reach across the toilet to dispense soap from the built in container to wash your hands. Built in conditioner bottle in the shower was empty when I tried to use it the first day…frustrating. Refilled after I let the desk know. Had to ask for refills of tea selection in lobby. Sausages were empty both mornings I went for breakfast, once replenished they were lukewarm. Noisy guests in the halls. Need way more hooks in the bathroom for towels etc.

The location of this hotel is within the downtown area. Close to restaurants, shopping, etc. Easy to find and walking distance to all of downtown. The hotel provides a breakfast that includes an excellent variety. Two hot items (frittata both days plus sausage on one day and hashbrown the other). Variety of bread, bagels, muffins, cereals, fruit along with a good variety of spreads (jams, p-butter, cream cheese) and juices. This is an updated hotel/motel with outside direct access for main level as well as central corridor that brings you to front desk, breakfast area, gym, etc. There is also an ice machine and vending machine. The room has a Keurig machine and supplied Kirkland breakfast blend coffee. Also a mini fridge (ours froze some items).

There wasn't much that we didn't like about this place. We would stay again.

Upon our first check in, the girl at the desk was a bit rude, letting me know that the room wouldn't be ready for at least an hour. When I returned,the young fellow at the desk was much more polite and quickly got me to the my room. Breakfast was absolutely delicious. Especially enjoyed being able to take an apple as a snack for later.

The girls poor attitude was the only disappointing thing that's ever happened to me in all the times I've stayed at the Pownal.

Wow, I honestly loved this hotel. It's not the fanciest and doesn't have everything, but it makes up for that with modern touches and great service! Everyone we spoke with at reception was super friendly and helpful. The room included free parking and free breakfast (on a 12 day road trip and staying at 6 hotels, this is the only hotel that offered free breakfast) and the breakfast was good with a lot of choices. They host a welcome reception and offer each guest a free drink in the evening, and the selection is plentiful, plus it's a nice opportunity to meet other people. The room was spacious, modern and clean, with great air-conditioning, comfy beds & pillows, and soo many plugs! It's about a 10-15 minute to the main area of town, so far enough that the area was quiet. Oh and because we stayed a certain amount of nights, they also gave us a voucher to use at a local restaurant! Did I mention I loved this hotel?

The hotel was pretty quiet, but could hear other people walking past and tvs in other rooms. The rooms on the second floor balcony area were more private, but if you need an elevator these are not the rooms for you.

An amazing breakfast, and a wonderful happy hour which enabled us to meet some other guests . The bed was fantastic.

The toilet was awfully close to the wall, which would create a slight problem for some people. I’m sure it is not fixable unless there were Reno’s done . There was a slight smell of old stale cigarettes .

Spacious rooms, good walking distance to everything you need, and nice staff. They provided us with a $10 gift card since we didn't have our room cleaned but we didn't know where we can use it at since we were already leaving.

The breakfast option was quite limited and repeated from the 2 mornings when we had breakfast but it was not really a big deal.

We reserved 3 rooms for one night traveling with family. The hotel staff were very courteous and the rooms clean. We asked to be on the ground floor and they were able to accommodate us. There was music streaming in the room when you walked in which made it very welcoming and there were many outlets in the room for your devices. The breakfast was included in the reservation and it was excellent with more choices than a typical hotel breakfast. Even the coffee was good. We check out the day before Canada and the lobby was all decorated for the holiday. Overall it was an excellent place to stay.

Room facilities were good, everything you need in there, coffee machine, fridge, hairdryer, iron. Breakfast was a buffet with hot and cold food available. There was a complimentary beer or wine on weekdays between 5 and 6 pm, nice touch. All in all a great place to stay.

The location was perfect, hotel and room immaculate and well cared for. It was obvious that attention was paid to maintain the appearance and comfort of the suites.

While bathroom facilities were more than adequate the size of the bathroom was small, counter space limited and the toilet was low to the ground. No elevators or offers to help with luggage. The breakfast dining space was very small and crowded, we didn’t eat there for concerns about overcrowding and concerns about community acquired infections.