I am very particular when it comes to hygiene, and I must say, Veler was on point! The hotel is small, but was exactly what I needed, right in the midst of Poblado. Those concerned with noise, there is a bar (Not a nightclub, so you're fine) next door downstairs but the noise to my to my room was faint, and died down completely by 11ish on Fri/Sat nights while I was there. The breakfast wasn't fancy, but had the items you'd want in a breakfast (Eggs of your choice with ham and cheese, toast, arepas, fruits, tea/coffee, and juice). And I must say, the staff were one of the friendliest I have seen anywhere, and I've travelled a lot. Thank you Veler team. Will be staying here when I return to Medellin, what a city!

Nothing in particular.

The staff--outstanding! Everyone: receptionists, cooks, room cleaners....everyone!

Noise! They very thoughtfully warned me about street noise afflicting the rooms at the front, and so I chose the room at the very back. Problem is there're a couple discos and night clubs near the back whose head-thumping noise travels through a back alleyway and assaults that room, carrying on until 3:00 am or later. Torture!

The staff that works there are amazing people. I felt like part of the family. They did my laundry on a day that was closed and were available for anything I needed.

All the staff were very helpful. It is a small hotel, the rooms are quite small but that is a reflection of the price. It is close to all the restaurants and bars in the Parque Lleras area. The hotel was very clean

Staff attentive to the needs of all guest and always with a smile, we liked it there and will be back next time to stay at same place. Location is just perfect for party people.

I love the staff. Nidia, Johnny, Dora and Stefany are amazing. The best customer service I’ve ever received. The restaurant staff was great as well. The food was terrific.

The attention to detail is a plus here. The "personal" touch. They wat the staff treats its guest is simply spectacular.

i liked the hotel so much that i had to book for an additional 4 nights. The staff made me feel like family. All of my needs were taken care of from the covid test to suggesting i go on a wonderful tour. I needed an iron and stephany went out of her way to help me get one. Emilio was very helpful on the night shift and I couldn’t begin to say enough about Nidia. She went above and beyond in helping me especially after my flight got canceled .This is the hotel you want to stay in if you want excellent service. I can’t wait to come back. Everyone will be missed

I didn’t like that I couldn’t stay longer :-( I had to return home unfortunately.

Really enjoyed my time here. The friendly staff and thoughtful details in their service made a big difference.

location, staff, room looks nice and is clean

the mattress it is wraped in nylon... I got really sweatty during the night sleeping on it... they should buy a proper protection for mattress not a cheap nylon wrap... for this price I really didn't expect that