Nice entrance, pool was lovely, restaurant and common areas very nice, beautiful plants and art.

I found the bed sheets were too rough, pillows were too firm and large. The water in all taps sputtered heavily, sounding like air was in the pipes. Our towel hook was broken. Air conditioner struggled to cool and the ceiling fan could only be used with the light on. Possibly some black mold in the corner of room 324.

The staff was incredible! Nancy was exceptional and went above and beyond in making sure we were comfortable for the night. We were only there for one night but will definitely stay again when we are in the area. It was in a good location and the parking lot was secure so we felt very safe. We ordered room service and the gentleman who delivered it was very kind and showed us how to use the television. The food was delicious.

The breakfast that was included was okay. They got our order wrong but they took it back and fixed it. Everything was fine after that.

Location. Pool area.

Staff could be more friendly and actually smile at the visitors. Breakfast was a disaster - cold lumpy disgusting scrambled eggs with the usual tico breakfast food. Nothing exciting or to rave about. Certainly not catering for international visitors. Our bedroom door would not keep closed unless it was locked from the inside.

The hotel was mid century modern, quaint and clean. The staff was outstanding and did everything possible to make the stay wonderful. The onsite restaurant was very good. Breakfast was excellent and dinners were outstanding.

The pool was a hot water pool so it was not what we expected or enjoy in a warm climate. The rooms were clean and decent; however, just small inconveniences (some rooms do not have a refrigerator, lighting is poor, no shelf in the shower, significant water noises). We would stay here again, just sharing some small frustrations.

The breakfast was the same day. They need to switch up the breakfast food each morning. We had to get maintenance to come and make the water get hot. Had to take a cold shower the first night.

Cold water the same night, same breakfast food each day

The hotel breakfast is lovely a selective menu that covers all the bases + lots of coffee refills + different breakfast juice each day - it set you up for the day. The pool water is warm and the pool is sheltered The room is basic but spacious The staff are all friendly

It’s very well located. Nice pool, heated. Great outside area. Good restaurant. Helpful staff. We couldn’t do a late check out, but could use the shower in the gym before go to the airport

Very small room, had the normal room with 2 double beds. Smelled a bit moldy… absolute minimum standard in the bathroom.

Good price, included a choice of breakfast, nice pool, filtered water available

Water wasn't always hot fir a shower, simple convenience of a small fridge and/or microwave would be nice, even if it was in a central location

The room was clean and pleasant, staff spoke English and were helpful, especially Pedro! There's a heated open-air swimming pool in the centre of this small hotel which is located about 10 minutes by taxi from the bus station, about 30 minutes from the international airport.and 20 mins into the centre (I didn't go there).

You had to pay for coffee in the room and there is no tea or kettle. Surrounding area is not attractive and not many shops.

Always love seeing my girl Karen at the front desk when i arrive she is so beautiful friendly and kind ! 💕 i think the manager is so very kind he always greets me and always remembers me which means so much ! Very kind people ! Love the breakfast the staff is amazing !!! 👏 great place , just cant say enough about everyone at the KC ! See you soon guys !! Sandra Mckelvey xo

That i had to leave !!! 😪