The MOOo Hotel is across the road to the Mosaic House Hotel that includes the reception desk for both hotels. Our suite was large, clean basically perfect for our needs. These hotels are situated slightly south of the Old Town, being just 10 minutes walk to the centre of the Old Town.

Nothing. Everything about the hotel was nice. There is a flight of stairs to the first floor and elevator for upper floors, so anyone with large suitcases (we didn't) would have to carry these up the first flight of stairs - but perhaps the Mosaic House Hotel would help there.

The MOOo Downtown apartments are run by the hotel just opposite (The quirky & fun Mosaic House Design Hotel) which is where you go first to check in & get your keycards. We were greeted late at night by a friendly receptionist who went on to explain everything about getting into the apartments, & where we could find the additional facilities provided by the hotel (eg the gym, the gallery library, & the breakfast cafe). We crossed the road & entered through the lovely lobby of the apartment block, then up the lift to our accommodations on floor 5. Every point was secure & only accessible by guests, so we felt safe the entire stay. At first, we had apartment 21 which was spacious, warm, clean & very comfortable. A bottle of complimentary prosecco was left for us in the kitchen/living room, as well as plenty of info about the place. The waterfall shower head was huge & really lovely. Each window had a view of the streets & the arty sculptures that are dotted about the vicinity too. The bed was large & very comfortable, plus there were plenty of towels, kitchen ware, & pillows + 2 TVs in the flat. Additionally, replacement coffee pods, teas, dishwater tablets & washing machine tablets were restocked as we required them. The fridge contained a few bits that could be used at an extra charge if you need them. The sofa was also a fold-out-bed if you require it. There are books everywhere for you to read too. The location is awesome, with a short walk to the main old square. Part way through our stay (through NO fault of the hotel) we had to switch rooms to apartment 18 on the same floor. This apartment was EVEN nicer, with a balcony, a beautiful bright and airy kitchen & living space, & a bathroom. The windows let in so much light & had great views of the surrounding bustling Prague streets. The bed in this flat was just as large & comfortable as the other, + everywhere was spotless and warm.

There was nothing at all we didn't like. This place and its staff team were wonderful from start to finish and I will 100% be recommending them to anyone I know who is visiting Prague - both the apartments (especially 18) and the main hotel too. If I had to be really reeeeallllyyy fussy, I would only say that the shower cubicle in apartment 21 is a little bit tight to move around in comfortably. But that really is it - we had a pretty much perfect stay.

The flat is in center location not far away from the river and not far away from the city center. You can walk both ways and you don’t need any bus or tram. The flat was very clean and we had daily cleaning from Mosaic Hotel that serves these Mooo apartment. There was central heating and hot water 24/7. No worries about getting cold. Breakfast was not included in the price but for 400 krona (16€)for adult and 200 (8€) for child you can get a fantastic breakfast at Mosaic Hotel. No need to go around and look for any other place for breakfast. The flat had 2 TVs , full kitchen appliance , safe, and also a well come drink. Very secure with card access.

All were perfect.

This was an amazing place to stay. The location was perfect: away from the crowds of old town but close enough that we could walk everywhere. We stayed in the apartment for six nights and saw all the sights by walking. We were surprised as we are both over 70 and qualified for free public ;transportation but we never needed it we were able to walk everywhere. We enjoyed being so close to the river as it is so pretty to walk along . There was a little grocery store about a three minute walk away to buy some supplies. The apartment and the adjoining hotel are so clean and very elegant. We were very surprised that even though we had an apartment we still got daily maid service, clean towels, coffee, tea and milk were provided every day as were dishwasher and washing machine detergent. They even started my dishwasher ! The apartment and the adjoining hotel are so clean and located in a beautiful building. It was very convenient to have the hotel right across the street with 24 hour front desk so if you had any questions someone was always there to help you. Also the welcoming bottle of prosecco, chilling on ice in your room on arrival is a classy touch. Thank you! Loved Prague and Loved MOOo Downtown !

Cannot say enough about our 5+ nights here. We spent the first 3 in a stunning penthouse at the MOOo apartments across the street, which Mosaic House manages, then the final 2 in a queen room in Mosaic House itself. Everything was stellar -- the design is spot-on and delightfully cheeky. QQ Asian restaurant has earned its Michelin recognition, and the lobby coffee shop is a great place to hang out. Plus, the price was shockingly reasonable. The staff stood out when I had a medical emergency and Rene at the front desk arranged an ambulance. They really took care of me, and followed up when my wife and I returned after my hospitalization. Everyone there smiles, and is happy to help. A stellar operation.

Not much.

Fabulous modern apartment. Had everything you would need and so comfortable. Swipe card to get in and felt very safe. Great location and lovely walk along the river to get to Charles Bridge. Apt had lovely double room with lots of wardrobe space and a tv, kitchen/living had tv (with Netflix) sofa bed (very comfortable according to my 7 year old), dishwasher with tabs, oven, fridge, huge island and a nespresso machine with 2 coffee pods replaced daily. Bathroom had double sink, bath with shower, washing machine/ drier with washing tab.

Nothing, it was a fantastic stay and my family had a lovely time here. Would definitely stay here again. My sister and her family stayed in another apt, slightly different layout but equally lovely. Thank you for a great few days in Prague.

Location was ideal. Apartment itself was in a beautiful building which was well maintained. It was a pleasure to return to every day. We had a small balcony which was unexpected and much appreciated allowing us to test the temperature of the day. Apartment was well equipped and carefully thought out for example there is no air con but they have a ceiling fan above the bed which keeps you cool Hotel staff provided quick check-in and had a luggage room on checking out. Rooms are also cleaned unless you wish otherwise. Quiet for the location with no internal noise and double windows doing a good job on external noise.

No air con but understandable given the type of building. We had a cool spell so it was fine and there is a ceiling fan. As with all properties in a city there is some street noise but little to disturb during the night.

Everything was perfect! The location is very close to many of the attractions nearby, there are public transport stops all around the place, the building is lovely and secure, and facilities is just the best! The check in was smooth and offers many amenities! The service provided was just the best, the staff were friendly and helpful! The best part is the apartment itself! It’s so lovely and comfortable to stay in, it has a kitchen and a washing machine! And of course the highlight of the hotel is the Cow themed items!!! So many cows! So cute! If you love cows, Mooo is a must. There’s no place in Prague that can compare to the comfort and style of Mooo Downtown!

Nothing, everything was great!

This was one of the nicest apartments we have ever stayed in. It was tastefully furnished with attention to detail. It was spotless, warm and had every facility necessary for our stay including coffee machine, bath and shower and fresh towels whenever we wanted them. The situation was central for visits into Prague and tourist sights including the UNESCO World Heritage site. Every member of staff was polite, friendly and helpful. Breakfast in the Mosaic House Hotel across the road from the apartment was superb - with so many choices and excellent coffee. I was especially happy at how well they catered for Coeliacs. We were able to leave our luggage at the hotel both at the beginning and end of our stay which was very helpful and at no cost.

We had a wonderful stay in a two bedroom two bathroom apartment on the second floor and it was well appointed with everything that we needed. I had an issue with my bag not arriving on my flight and it only turned up at 1am on the day we were checking out. Reception staff at the hotel (across the road, but also manage the apartments) were extremely helpful in regards to letting me know when it finally arrived and organised a late checkout for us free of charge. There were a lot of good cheap restaurants around and I would happily stay here again.

The only downside was the number of stairs that we had to carry our bags up from the apartment building entrance to get to the floor where the lifts started. If you are not physically capable of carrying your bags up 20 steps, this might be an issue. But everything else about the place was wonderful.