First time staying here and visiting Prague. We liked the location as it was located in a quieter location and away from the busy city. Hotel was so close to the metro and in 7 mins you can be in the centre. We liked we had access to the gym and spa with our room. Breakfast included too. View from our room was so nice on the 16th floor. Good variety of breakfast buffet every morning. On our last morning we ordered breakfast to go as we had an early flight and it was a huge meal. We loved coming back to our room after a long day to see our bed was made and room had been cleaned and fresh towels everyday. Souvenir shop, restaurant and lounge area in hotel. Next to the arkady Pankrác mall. Overall a very nice confortable stay.

We feel the rooms were vintage Czech style which we liked but it could be updated in the future. The electrics had loose connection when we used it. Hairdryer in the bathroom made in Italy was a really old fashioned one and it took ages to dry my hair. Needs updating. One of the chairs in our room had a hole in the fabric and the carpet was quite bleached stained. (I guess from cleaning). The tv only had two English channels - MTV and sky news. Couldn’t change the language on it either. Small tv for such a big room. Was okay as we were out all day. Saturdays and Sundays - the lift is very busy. We waited 25 mins to get from 16th floor to 24th floor for spa. You can take the steps but the 24th floor door is locked.

I recently stayed at Hotel Panorama for two nights, and I left feeling incredibly refreshed! The hotel is beautifully built, and the rooms are comfortable and spotless. The breakfast is fantastic with a wide variety of delicious options. Yeah and I have to mention the amazing traditional Czech dish, svíčková – I enjoyed it 🤩 The staff here is what really made my stay special. Libor was super helpful in assisting me with a room change when I encountered a small technical issue. I also treated myself to a massage with Livia, who is outstanding (my back just stopped hurting!)highly recommend her! Katka at the bar was so friendly, and Vilem, the receptionist, is simply brilliant! You can tell that the staff genuinely care about making guests feel welcome comfortable like a home I’m already looking forward to coming back in February!

There is really nothing to say.

Hotel looks fancy from the interior, great lighting with lamps and ceiling lights, clean sheets, bathroom etc. Double bed is actually big and pillows are low and comfy Every room has a bathtub, with shampoo, conditioner, hand cream etc. and other small grooming tools View was amazing but it was a bit foggy outside Halls are warm and welcoming, jazz music and fancy signs The furniture is nicely integrated in the walls, no sticking out, same colours Friendly staff, even in stressful periods during holidays

Not an issue personally but if you are the kind of person to go to sleep early expect some low conversational noise from adjacent room(s) People smoking in front of the hotel can be uncomfortable probably for some guests, especially coming back alone at night

The hotel staff and management were superb on our recent stay when we had need for medical assistance. They organised a visit from the local hospital and were great in co-ordinating the transfer to hospital and subsequent return to the hotel. This was at 4am in the morning as well! We cannot thank you enough for your thoughfulness and kindness in helping us at this difficult time. You really cannot expect any greater service and care than this, and speaks volumes for the hotel/management ethos and integrity. (we were even allowed to stay an additional 6 hours in the hotel room without charge, waiting for the transport to thr airport). Outside of this, the hotel is great. Very clean with modern furnishings. The bed was comfortable, the room was warm and well equipped. The spa too was very accessible and a very welcome addition. (The deep muscle massage was perfect). We would certainly like to visit again.

Metal spoons instead of wooden sticks for the tea/coffee would be better.

Upon entry the lobby area was tastefully decorated and laid out with a beautiful feel. ALL the staff, and I mean ALL we met over 4days were great to talk to, and happy. Something we could learn alot from in the UK sometimes. Room was fantastic, enormous bed, so this stopped my Wife lying all over me lol! We ate twice in the restaurant, great quality food so reasonably priced. Located just 5mins walk to underground and easy to get everywhere

Biggest sole pet hate is ALL hotelier have adopted a tight supply of tea coffee etc. Given we were there for 4 days not 4hrs it felt like pulling teeth to get supplies. Poor for what you're paying. Lesson to be learnt.

This was our third time in the hotel, the first one was in 2018. We had a room with spa access and breakfast. We love the location of the hotel, away from the central Prague noise but very conveniently accessed by the underground and a short ride to the centre. Being so close to the shopping mall is very convenient, especially if you forget to bring something. The staff of the hotel are its main asset. Everyone we dealt with was very professional, respectful and well presented. The room was spacious with very comfortable beds and excellent pillows, it was serviced daily. We liked the minibar in the room as well. Good toiletries are provided in the bathroom. The view from the 20th floor is great. Breakfast has plenty of options and caters for everyone; breakfast staff are very attentive. Spa provides a lovely relax after a busy day walking around the sights.

The room and the bathroom start looking a bit tired. The hotel might need some investment to keep up with the competition. Towels are on a smaller side and we found several hair in the bath on arrival. The spa area is small, especially changing rooms are tiny. Breakfast has plenty of options but some breads and pastries (kolache) were not feeling fresh, some were amazing. Juice tasted powdery; I would expect fresh juice when paying 20E for breakfast. Breakfast can get very busy with long queues. It would be good to have a traffic lights system in public places (e.g. a lift) informing about the busy times. We saw it in other hotels and it helped us plan ahead to avoid busy times. In Panorama, we had to learn from our experience.

Great location and nice staff at the bar. Comfortable bathroom and rooms with armchairs and a lot of space for the luggage.

My superior room did not have the entrance to the sauna included in the price which was not clear at the time of the booking. Also room was not prepared with an extra bed for my son although I booked it for 3 people via Booking. The staff at the reception was very friendly and gave me a voucher for a welcome drink and another room which was still not the right one again missing the extra bed. Then they called the manager who accused me for not calling them and informing about the extra bed I needed. He eventually offered a bigger room after a short discussion. The room did not have a bottled water and 3 cups for the tea for 3 people... Breakfast area was super crowded and badly organized with no big plates available and forks missing.

The beds were great! And pillows were actually really comfortable. The pool area was nice! Everything was really clean and in working order. When you walk in the hotel was absolutely beautiful at Christmas time. We would stay here again. The staff were all very helpful and spoke English. Some even spoke German.

The parking situation. They had so many spots blocked off in their parking garage. Forcing people to park side by side in very small parking spaces. So small that my husband had to let me and all our stuff out first so he could park. Not even able to open doors a quarter of the way. Extremely over priced parking also. Over 20 euro. Was very disappointed with that.

I loved the vibe of the hotel, the mall is just at the back of the hotel, beautiful breakfast and dinner, the management team is excellent as well, they treated me so well for my birthday and gave me lovely birthday treats with my friends Access to the bus and tram is seamless and close by. I would recommend this place 100 times, the spa, jacuzzi gym and wellness was amazing too

Preferably better lighting, a microwave and steamer in the room just to make the stay better

We've been to the Hotel Panorama in Prague and it's been a very impressive experience. Nestled just a stone's throw away from downtown, with the added convenience of being a mere 50 meters from the Pankrác metro station, this hotel offers a prime location that simply can't be beaten. From the moment you step into the lobby, you're greeted with warmth and hospitality the staff provides you with genuine caring, ensuring that every aspect of your visit exceeds expectations. One of the standout features of Hotel Panorama is its immaculate rooms. A bit dated, given the age of the Hotel , but absolutely spacious, clean, and tastefully decorated, they provide a cozy sanctuary where you can unwind after a day of exploring the city. But it's not just the rooms that shine here; the restaurant service is equally good. The culinary offerings at Hotel Panorama are sure to satisfy even the most discerning of tastes. In conclusion, if you're searching for a hotel experience that combines convenience, comfort, and exceptional service, look no further than Hotel Panorama. Whether you're here for business or pleasure, it's sure to leave you with cherished memories that will last a lifetime.

just the water in the whirlpool.. but I guess that's no way to make it better than that.