Despite being very close to the airport, the hotel was very quiet, tons of parking, and the beds were very comfortable. The gentleman who drove the airport shuttle was also very friendly, especially considering it was 4:45am!

Don't like the tiny pillows, although it was comfortable....just felt like I spent the night trying not to fall off the pillow

Everything..the breakfast the vending machines came in handy as well

The fact that the phones didn't work and it was only one microwave to use

Great customer service room was alright but didn’t know about no breakfast if you all served breakfast wasn’t told that just seen coffee

Less debris when coming and going out side door and sink was clogged up and shower water didn’t come out like expected

I had zero complaints. Complimentary late checkout (for late arrival). Floors were spotless clean bathroom the same. Very good overall for a budget hotel.

Room was very clean.

TV was a challenge. Front of building needed attention, like sweeping, and windows, trash. Front desk personnel semi friendly, was talking on phone when approached with questions and did not excuse themself, or put that person on hold temporarily.

The best thing was the staff, specially the receptionist, were super fast at check in, she was very warm and welcoming, offering us a smile all the time and willing to help with all our questions in Saint Louis. She was very helpful at booking us the shuttle back to the airport very quickly for the next day. The housekeeping staff were very friendly. 3 min drive from the airport. Super comfortable beds.

The hotel needs some renovations, looks a bit run down. And the fact that we were on non smoking room area however other guests were smoking weed and made the hall all smokey. I was travelling with my kids and that was not appreciated. These people should respect the non smoking Policy. Hotel staff can be more strict or placing families far away from smokers. I know is normal in America that people smoke weed but this should be addressed.

Motel was good staff was friendly, rooms were clean,

Driver showed up like in the morning to take us to the airport, so missed our flight had to be rebooked then we arrived to late for our connecting flight, to South America, so we had to book on a later flight and pay $544 and get there the next morning. I have stayed at peartree inn close to the STL airport and they are more prompt, thought I would save a few bucks but ended up paying dearly for it.

Super close to the airport. I actually left 2 bags at the hotel lobby and the shuttle driver actually went back and brought it to me at the airport. I was so grateful for the service!

The staff was great and always helpful. The front desk called me by name. The housekeepers were always great.

The toilet leaked when flushed.

I liked how friendly the front desk person was. He even took our pictures. The checkout process was fast, and easy.

No complaints