Overall, we really liked the hotel, especially as it is a resort offering a wide range of facilities and dining options. We had a great time at the funhouse and swimming pool, and thoroughly enjoyed the entertaining shows in the Cairngorm Suite, as well as the fireworks. There was plenty to keep us entertained throughout our stay.

We were somewhat disappointed with the room. While the bathroom had been recently renovated, the drainage in both the sink and shower was clogged, resulting in very slow water flow. Upon our arrival, we also noticed that the carpet was covered in ashes and crumbs, I had to borrow a hoover from the reception to tidy up the floor. Other than these issues, we were happy with our stay.

Nice hotel great locations

The beds need attention I asked for toppers on all our beds and only the double had one I think this should be standard in a 4* hotel. Would make such a difference, rooms could do with a wee upgrade hasn’t changed since I was a kid.

Lovely hotel, facilities and surroundings.

Everything was lovely but a couple of small things were being vegan and gluten free the healthy food options were limited. The pillows were very large and a bit uncomfortable

April 2025 Week before Easter weekend. Great location as we had our bikes with us. Stayed in bunk bed family room with connecting rooms. Activities at the hotel a bit hit or miss for timings. Tuesday… pool opens at 8am, closes at 10.30am (so during breakfast and full tummies), didn’t reopen until 2.30pm! Football pitch closes at 7pm? Even though 3 families all at arrived with footballs. Fun factory £6 per child , £1 for adults … Rooms absolutely boiling hot! Had to leave window open all day, then close at night due to noise of boiler room vents(?) Radiators weren’t even on.

We love this dog friendly hotel, excellent facilities swimming pool and gym, dining is perfect with great food and a fantastic range of choices at both breakfast and dinner, the location of this hotel is fantastic with plenty of on site parking, and loads to do in the area. the lounge and bar area are also lovely warm and welcoming, what does make this hotel stand out from others in the area is the staff from the cleaner to the reception, the bar and restaurant staff all excellent and so helpful and friendly this is the 4th year in a row we have been coming and will be coming again next year very happy customers

needed an interpreter for the swimming pool attendant as he was from Liverpool ha ha. seriously he was also a breath of fresh air with his banter and so helpful, i genuinely cant fault this hotel and such a fantastic price for DBB the room was lovely and big, we travel around Scotland a lot on holiday and this ticks all the right boxes and we would certainly highly recommend a stay here.

The hotel generally has a warm atmosphere with many restaurants to choose from. Entertainment was also there on Friday at the woodshed bar by Keith Mair from Aviemore. The location is also great as Loch Morlich will provide you with all the rest you need and the cairngorm mountains at only 15 minutes away will give you a challenge in climbing ben macdui. Breakfast was also excellent for only 13,50 pound, providing you with everything you want.

The bed. The first 3 nights i had no problems but by the 4th night i really started to miss my own bed. Maybe they can improve this in the future? The rest of the hotel was great in my opinion.

Breakfast and dinner were on a buffet style "serve yourself" with a very wide selection of items. Staff in the restaurant were very helpful. The bedroom was cosy with good facilities. I soon became accustomed to the long corridors. The link from the main building to the courtyard rooms was decorated with almost floor to ceiling enlargements of photos of the magnificent Cairngorms, including reference to John Muir, the historic naturalist. Truly awe-inspiring. The very large model dinosaurs along the entrance drive made an interesting feature. It's a busy hotel but appears to be very well run.

Nothing comes to mind.

Location. The lady working the leisure section ( pool) was wonderful,so friendly and welcoming. The children enjoyed their go down the slide . The children loved the dinosaurs and the fun house . The park was a good hit also.

We were unable to eat there in the evening due to no safe options for my son ( nut allergy ) this was at the bar so we had to go off premises to get some food . I asked for a vegetarian sausage in the morning to go with my breakfast and was told no basically to eat what was out ( this was 45 mins before the end of breakfast ) I managed to get the last hash brown. So get in very early for breakfast. Son ( nut allergy) would not eat anything 😞 so we paid for him to eat nothing .

Great facilities, the pool and playpark were fab. We didn’t have time to try all the facilities the hotel offers, but everything looked great and we would love to go back to try out the ski school and bungee trampolines! The food was really good, we had breakfast and a bar meal and couldn’t fault either.

The rooms were slightly small for a family of four, there was a very strong smell of bleach when we arrived in the room, it was quite overwhelming and made me feel chesty!! Luckily it went away once the room had been aired for a few hours. The teaspoons in the room were dirty but this was rectified.

Biggest let down was dining room, dinner was buffet style, but not kept topped up, we arrived, were seated then a bus party arrived, the containers were emptied and waited ages for ŕefills. The little lady chef was running around topping up as quick as she could but too much for one person although she smiled through it. Food containers were not labelled so couldn't tell what was in them until opening lid.

Restaurant manager was not in restaurant to address issues, then tried to say complaint hadn't happened, instead of addressing and apologising, I felt he was not interested. Real big disappointment as other staff were so pleasant.